Date: Wednesday 27th September 2017, 11.00-14.00
Venue: White City Community Centre, 7 India Way, Shepherd's Bush, London W12 7QT
Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham
Eddie Chan, Chair of the BME Health Forum, welcomed all to the meeting and introduced the first item.
Item 1: Sharon Smith, Community Champions Manager at White City Community Centre will talk about ‘The work of Parkview Community Champions’
[Download the power point slides at this LINK]
Parkview Community Champions is a Health & Wellbeing Project which has been running since September 2015. The Project is funded until 2019 by the Tri-borough Public Health Service. The project serves residents living in White City and Wormholt wards.
Vision and Aim:
A vibrant and engaged community that understands its own population and determines their needs. Works together to create a better place for all, reduce inequalities and deliver improved health and wellbeing outcomes by supporting family, friends and neighbours to access information, activities and services.
Parkview Community Champions develops the capacity of local people and services to promote health and wellbeing and reduce inequalities.
Census Information collected in 2011
Wormholt and White City is a ward in The London Borough of Hammersmith & Fulham and includes areas of Shepherds Bush and White City. The 2011 Census reported a total population of 13,389, of which 69.1% were from a BAME background.
The Community Champions
The Champs are recruited from the local community and reflect the diversity of the local population. They are engaged and trained to become community champions who help and support their communities to improve health, wellbeing and community cohesion.
Health & Wellbeing Survey 2015
A survey was carried out with 237 residents and users of Parkview Centre for Health & Wellbeing. The broad objective of this study was to better understand health attitudes and behaviours amongst adults.
Fun and Informative Events
The Parkview Community Champions have been involved in various fun and information events, these includeBig Local yearly W12 Festival, Men's Cancer Awareness Campaign and World Health Day Event. Other events include:
QPR Stoptober Campaign – tested mainly men for the level of Carbon Monoxide in their bodies due to smoking. This was found to be quite high in most men.
Oral Health Campaign – There was an issue with poor oral hygiene. The Community Champions delivered two oral hygiene sessions, showing demonstrations on how to brush their teeth in two primary schools. The more is the dental hygiene campaign can spread further to other primary schools.
Multi-faith Community – The sessions were delivered from Egyptian House which is usually used for Friday Islamic Prayers. Had lots of necessary services under one roof, including: Oral Health and Diabetes.
Initiatives set up by the Parkview Community Champions
- The Community Champions have set up Monthly Coffee morning to reach out to people who are social isolated and who may not access any other service. In the coffee mornings things like Scam awareness training is given, budgeting, managing debt.
- “The Felix Project” helps to address food poverty by giving food to the food banks they set up, to relief food poverty in the population. “City Harvest” is now on board too. Parkview Community Champions works with these to get food to people in the community who need it. Parkview has found the number of people who access food banks have increased.
Violence & Sexual Assault is the most reported crime in the local area. In order to contribute to addressing this, the Parkview Community Champions will be inviting Mothers and Daughters on a 3-day residential in January 2018. The plan is to give Mothers and Daughters the space to talk about these issues whilst having professionals on hand such as Counsellors that are accessible that weekend.
- Weekly Yoga
- Weekly Buggy walking group
- Monthly Coffee mornings
- Monthly Unwind (Massage)
- Weekly food bank
Up and Coming Events
- Black History month event: 13/10/2017
- Over 65’s Tea Party – 07/12/2017
- Mothers and Daughters residential
Q:What are you hoping to achieve for the mothers and daughters residential?
A:According to the youth workers, girls as young as 10 & 11 are being sexualised. There is a gap of understanding between teenagers and mothers. We will be looking at MentalHealth First Aid, building families and educating families.
Item 2: Michael Buraimoh, Director of The Upper Room will talk about their work with homeless people, ‘The Future at The Upper Room – building partnerships that work’
The organisation has been in existence since 1990,and although the Upper Room has a large client base, it is not well known by other organisations. The Upper Room works with Ex-offenders, people who are homeless and refugees.
One of the activities we run is a soup kitchen. Every evening we provide food for 80 to 120 people. The organisation “City Harvest” came out of the Upper Room. City Harvest “helps put surplus food to good use in a sustainable way, by distributing to organisations that feed people who are hungry”.
A key element of our work is to collect surplus food and give to people who need it for immediate survival needs. We work with people to identify the pathways of need.
We work with people who have criminal convictions and teach them to drive. We pay for their tests. They would first have to commit to 90 Hours of voluntary work. And they commit to rebuilding their lives – through personal development training. Then get to learn to drive. The aim is, they drive the Transport Sector is sympathetic to recruiting ex-offenders.
Driving as a qualification strengthens the chances of getting work for ex-offenders.
Working with migrant groups: We have a large number of people coming to us. Especially since the EU became more inclusive to Eastern Europe.
Questions and Answers
Q: Do you have some criteria of who can access your services?
A:We don’t have some criteria. This means we can meet the needs of people who benefit from our service as we are not statutory funded.
Q: A high percentage of homeless people have other substance issues and addictions. Do you work with them also?
A: Yes, we do. We sign post people to other organisations if we cannot meet their need and we work with people directly we can meet their need.
Q: What is the referral pathway for clients to your service?
A: Referrals to the driving project can be done through the online service on our website (www.theupperroom.org.uk). You can call up.People who would like access to our food project can drop-in. For the other project we have appointments on Monday’s and Tuesdays between 12pm and 5pm. few of the services we offer has an appointment system.
Q:Can people from other parts of London access your service?
A: Yes, they can because we do not have a remit of who we must reach.
Item 3: Rahel Goenner, Head Link Worker, West London zone, will talk about their work with the local community and their 'Trip for Somali families to Wales’
[Download the power point slides at this LINK]
West London Zone is a play based initiative. The organisation tries to recruit people who live locally because it is believed this goes some way to strengthening the community. West London Zone seeks out opportunities to create local connections with organisations and people who live locally. A fair amount of time is spent getting to know the local people and the local area. One of the ways in which the organisation engages is through putting on events locally with the aim of bringing the community together.
West London Zone reaches out to families who find it more difficult to engage in the usual community events. The engagement to reach families began by approaching 5 local schools. The staff would engage the local parents whose children are at the school. The events became popular and grew quickly as residents began to bring neighbours and family, soon we had over a 100-people attending.
Events were put on where children could play and get to participate in story-telling. Other events included a trip to Phoenix Farm. We did this in partnership with Hammersmith Community Gardens Association.
Phoenix Farm is a local farm which was readily available for families to go to but the families we engaged with did not know of the farm until West London Zone invited them to the farm.It was important to us local families could begin to develop a sense of ownership for community space in their local area.
The Adventure play ground is another local organisation West London Zone partners with. The children we work with would not have previously being able to go into the adventure playground because they were not old enough. We sometimes did events around food which would see families engaging. Local mums would help us by cooking big pots of soup. We would give people the soup for free around the fire. We are now encouraged to do more of these events.
We also did gardening activities, riding the smoothie bike and face painting. All of the activities saw families beginning to develop a sense of ownership and pride in their local area.
A trip to wales for children of Somalian Origin
This summer we did something bigger by taking people out of the estate because we wanted them to connect to their roots and connect more with nature in a similar way to where they were from in East Africa. The project Degmo in Wales gives people from Somalia the opportunity to reconnect with their roots. The project is run by Hamish Wilson who has long ties to Somalia through many years of work in Somaliaand also the time he lived in Somalia as a camel boy.
“In the Somali region of Africa there has long existed a convention amongst families living in the towns that during school holidays their children be sent to the countryside to stay with nomadic relations. Whilst helping to tend to the herds of camels, sheep, goats, and cattle upon which their relatives depended for their livelihood, children from the towns are imbued with the ethos, morals, and culture of the nomads and learn to appreciate and understand the value of the pastoral heritage which contributes so much to the identity of the Somali people, their language and customs. In the heart of the British countryside Degmo provides Somali families from inner cities throughout the UK with the opportunity to continue this tradition” and reconnect to their nomadic lifestyle.
Friendships were built through these experiences and people opened up to each other. Many of the children stepped out of their comfort zone and some of the adults felt as if they were re-visiting their childhoods.
The Children got involved in chopping the food, milking the sheep, horse riding and hiking. Hamish also taught the children the Somali way of making yogurt and the different process they would have used for disinfecting to avoid the spread of bacteria. He taught them how sophisticated the processes are, and it helps them to appreciate how the nomadic people of Somalia lived. The experience was also the first time most of the children had being in a tent and the first time most of the children went hiking and experienced the countryside.
The Children also learned foraging and ate white blue berries as they hiked up the hills in Wales.
Most of the Children were from the White City Estate and they now have a lasting memory which gives them a greater appreciation and understanding of the culture which they come from.
Question & Answers
Q:What you are doing is wonderful, But I wonder how you ensure the safety of all the children?
A:We had a good Adult to Child ratio. The parents also came on the trip as well as staff from our project. The work we have being involved with over the past 2 years meant we had built a relationship with these families which helps to ensure safety on a trip such as this one.
Q: How did they travel to Wales.
A: We rented Mini-buses to get there.
Q: Did you have any problems with the children fighting with each other?
A; No, we didn’t have any problems with this.
Q: How long was the trip?
A: The Trip was for 3 days?
Q: How were families selected for the trips?
A: We focused on families who were from East Africa for this trip. We asked families to pay a holding deposit of £20 in order to go on to the trip. The trip was fully funded but having a holding deposit meant families would commit to coming. We operated on a first come first serve basis to these families.
Item 4: Kaveh Kalantari, Director of the Iranian Association will talk about their work with the Iranian Community
[Download the power point slidesat this LINK]
The Iranian Association has now been open for 33 years. We began in 1985. The Iranian association is one of the largest refugee groups. In the 40 years since the Iranian revolution in 1979, migrating in large numberscontinue from Iran.
Over 120,000 Iranians live in Britain. Most came to the UK as refugees.
According to the UK Border Agency, the Iranians have continued fleeing Iran and were the largest group of new refugee arrivals in the UK in 2010 and 2011, 2nd largest group in 2012 and 2013 and 3/4 largest group in 2014 and 2015.
One of the priorities of the Iranian association is integration.
The Mission of the Iranian association is Iranian association helps ethnic minorities, migrants, refugees and members of the local community to fully participate in this society by providing opportunities to learn, receive advice, participate in volunteering, live healthier, engage in cultural activities, meet with others and develop themselves.”
Iranian Association deals with around 20,000 requests for services. These include:
Over the last decades the association has also supported over 5000 students to complete various courses at the centre.
The Services the Iranian Association offers is based on availability of funding. We now offer intergenerational services and in 2007 the constitution was changed to offer the service to other ethnic minorities.
The closure of Palingswick House had an impact on a lot of Charities in Hammersmith and Fulham. There were nearly 50 Charities operating from the building and in the few years since the closure I only know of 4 of the charities who are still operational.
The way the NHS works when funding projects for only a short time can create difficulties for charities when a project is going well and no further funds are allocated or available for the project. Sustainability is needed.
Good track record, Open to new ideas e.g. social enterprise, Innovative (Embedded learning, Pioneer in online course, NHS Choices course etc.), Quality Marks (IIP, Matrix, AQS, OISC etc.) and Awarding bodies (C & G, OCR, Edexcel, BCS), Qualified and experienced staff, Partnership experience, Experienced management, Experienced in Business and Fundraising Plan and a Good set of Policies
Government spending cuts, more competition in accessing charity funding, Expensive rents in Hammersmith, Bad media coverage about refugees/migrants, Racism, Discrimination and Stereotypes, Change of culture in local and central statutory bodies e.g. refugee is not “cool”, Lack of strong partnerships among refugee/BMER organisations, Unhelpful statutory funding streams e.g. economy of scale and contracts offered to large organisations.
Projects to support Physical & Mental Health we have had.
Health Trainers (Direct contract with NHS), Expert Patient Programme (DESTA & PDT), Exercise classes, 1-to-1/Group Counselling, Emotional Wellbeing for Adult/Young People and Healthy Life Styles for Older People (e.g. workshops, counselling exercise, outings etc.)
Questions & Answers
Q: We have been working together for a while and your project help some people who go to their GP very frequently go less often. Why do you think this has occurred?
A:In regard to the NHS Choices Course. Languages is a part of the problem for people with second languages, if they cannot communicate effectively with their GP effectively, they will need to see the GP3 or 4 times about the same problem. They improve their language through learning the jargon with a course like NHS choices which helps them to communicate better with their GP. The workshops we ran helped. In the workshops they learn about different diseases and illnesses, once they learn about something they are more relaxed, so they don’t feel the need to go to the GP to double check. They then develop an understanding of what things are important and what things are not important and can make an informed decision about whether it is a good reason to go to the GP.
There are other reasons too which has helped people to go to the GP less. This includes the work we did with the support of the BME Health Forum. We were given training and a grant to run an Emotional wellbeing project which address a number of things including isolation. This had a major impact on people going to their GP less often.
Q: Do you think it is to do with the overall support that you offer which has enabled people to go to the GP less.
A: Yes, definitely it is the overall support that has caused the reduction.
Q: Are you only meeting the needs of the clients that speak Farsi or only clients who are Iranian?
A: We see clients from a number of BME backgrounds. We do have a number of Farsi speakers, but we also have a number of Arabic speakers and Persian speakers. The clients who access these particular courses are mainly, Iranians Iraqis, and Afghanis.
Item 5: Samira Ben Omar will present the NHS Hammersmith & Fulham CCG Primary Care Strategy
[Download the power point slides at this LINK]
The presentation focussed on the Primary Care Strategy for Hammersmith and Fulham CCG. However the work Samira does is across North West London around Accountable Care Systems.
This is a new strategy. It is a good time to influence how the strategy is being developed. Especially so for BME organisations and other 3rd sector organisations.
There is a national campaign to improve Primary care. The way we organise Primary Health Care and the way we currently deliver Primary Health Care to local people is not working as effectively as it should. The care can be dis-jointed when the person has more than one need, therefore people are going to the hospital and waiting for referrals or going somewhere else for different aspects of the same problem. We would like to see care in these situations in as few places as possible.The question we asked was, is there a better way of working with communities to improve access to Primary Care?
The new strategy is being developed by Tim Spicer who is a local GP and the Chair of Hammersmith & Fulham CCG. He is on the Commissioner’s side and responsible for developing the strategy. He is working alongside David Wingfield whois a local GP. Hammersmith Broadway. He is the Chair worked with Imperial Trust. The hospitals want to work more collaboratively instead of working so separately to benefit local people.
The GPs want to work together as they have realised working separately is not effective. There are currently lots of different practices providing the same services so some duplications in services as well as gaps in services. Maybe they can share staff, share services as 3 or 4 GP practices will be more effective.
According to GPs the most frequent need for people to see the GP is around low mood or depression, which shows that a lot of older people are isolated. So working to free clinical time to give people the support they need for these problems will make the practices work together more effectively.
We are developing a Hub model where you have 3 hubs North Central and South. The Hubs will be around the practices and also around all of the voluntary and community services and social care services. The Hubs can look at populations rather than just look at those who are ill and segment them in different ways. Therefore, looking at people who are mostly healthy and seeing what their needs arepeople with complex conditions and identifying there needs. This is where the role of the voluntary and community sector working with practices is seen. Information around sign posting will be more easily accessible and clear, people who are isolated and in need of care will be identified more easily.
What is the offer for the third sector? It’s an opportunity to push as much as possible to engage. The 3rd sector can begin to think about what they would like to offer. In an accountable care system, rather than just looking at how much activities has taken place, whole population outcomes are looked at. It is now more about the outcome rather than activity based commissioning.
Mobilisation is the next step. The integrated care board and the GP federation are now coming together to see how this will be delivered. The voluntary sectors role is to begin to think about the conversations they should have with the CCGs and factor in this model in the considerations. Influencing what goes into the contracts.
Q: A concern I have, is that the way I have seen this work is that for voluntary organisations who work mainly with older people who speak English, there can be a role for them as CCGs are very interested in engaging and working with voluntary organisations but when it comes to the rest of the voluntary sector and particularly organisations who work with particular BME groups it is much more difficult for them to be involved in a meaningful way.
A: It will be difficult as single organisations but coming to these as an umbrella organisation it will be much more effective. To what extent do you come together as an umbrella organisation and asking your selves as the umbrella organisation, What is your offer? And what is your ask?
Q:BME Health Forum in itself is a very small organisation. I think there is a role for the CVS it be involved but the issue remains for the BME Organisations to be involved meaningfully as CVS’s will have lots of other priorities as they are representatives of a wide group.
A:This is where you start with what goes in to the contract and what influences you have in the contract. Small grass roots organisations needs to be involved.
Q:What is the offer to get the voluntary sector involved as this is a big ask of the voluntary sector? Is there a way for the BME Health Forum to be a part of the conversation for the voluntary sector?
A: West London CCG has began to think to take action on this. We have invested £500,000 to get the Voluntary sector ready. We see the huge benefit the voluntary sector can bring to the table.
Comment: The BME Health Forum should have a voice at the table so it features in the plan.
Q:What is the time line on implementation of the service being commissioned with this new strategy?
A: This will probably be within the next financial year.
Item 6: Radhika Puri, Public Health Specialist, Healthy Dialogues Ltd, will present the Pharmaceutical Needs Assessment.
Radhika presented briefly explain the Pharmaceutical needs assessment and the need for the survey. Questionnaires were handed out amongst the participants to complete.
MEWSo aims to defend and protect women from violence both at home and in the wider community
Talks/workshop sessions, run by Back on Track, that are themed around emotional health and mental well-being. We want to generate better awareness of mental health issues and promote interest in our autumn Mental Health First Aid course (2 x 6 hour day workshops).
Certitude is a Charity providing personalised support for people living with Learning Disabilities, Autism and Mental Health support needs. Certitude have been given a grant from Health Education England to provide LD Champions Training to BAME information & Advice Services across London. This is free training for your service.
Healthwatch will be setting up a Young Healthwatch Westminster. This will be a group of young people who share their views and experiences of healthcare in the borough, and use this feedback to help shape the services they use. If you're between 14 - 25, use health or social care services in Westminster, and would like to have a say in how local healthcare services are run, please get in touch.
Art exhibition and free workshop are running during July and August in the Church Street area. These are totally free for women residents in Westminster.
On the 17th July between 9:30-12:30 Mytime Active will be running the LAST workforce training session available in Westminster (for free) the modules we will cover will include Nutritional Guidelines and Obesity: Raising the Issue of Weight and Cooking on a budget (practical) all in relation to Westminster.
Are you from the BME community or an African man over 50, living in Royal borough of Kensington and Chelsea? Come and meet others to enjoy each other's company around our African traditional hot meals, dancing to old African music! FAWA offer 2 workshops to provide health messages.
Westminster Council have commissioned a research project for people who are non-UK citizens (so do not hold a British passport) who are privately renting in the Westminster borough. Westminster council want to hear about their experiences and hopefully learn from them what needs to be improved in this sector.
Working with Men (WWM) has an exciting opportunity for a passionate and inspirational leader to become the CEO of our award-winning charity. WWM specialises in working with boys and young men who are marginalised and excluded, providing them with support and tools to enable them to play a full and constructive role in their communities. Salary circa £60000, apply by 23rd July 2018.
Boxing and Yoga/Mindfulness/Nutrition/Sexual Health workshops, throughout July
Healthworks/The Dalgarno Trust FREE Men’s Creative Art Workshops. Every Friday from 29th June – 20th July 2018, 10.30am – 12.30pm at Dalgarno Trust.
Saturday 28th July. 10.30am - 12.30pm and 3.30pm - 5.30pm. Diabetes, cancer & heart disease prevention. The Advent Centre, Crawford Place, London, W1H 5JE. Minister: Dr Elliott A. Williams
Hammersmith & Fulham CCG is committed to improving GP access for local people. Evening appointments between 6.30pm and 8.30pm are currently available from all our practices. We also commission a weekend service from 3 locations, providing appointments from 8am to 8pm. We have been monitoring experience and uptake of these services via surveys and practice data. Now we would like to engage with local people at a workshop to hear your views about these services. Date: Tuesday 31 July 2018. Time: 3pm - 5pm. Venue: Newbigin Room, St Paul’s Centre, Queen Caroline Street, London, W6 9PJ.
Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.
On behalf of Springer Healthcare IME. We are pleased to invite you to our accredited, one-day Roadshow meeting at the Royal Society, London on Friday 20th July 2018.
Bowel Cancer UK are looking for people across London and the UK to become Community Champions- to help raise awareness of bowel cancer in their local communities. If you are passionate about reducing the risk of cancer in your community, why not become one of our Champions and give short talks about the bowel cancer to groups around you who need this information.
Reflection Route launches on Friday 6th July 2018 with a vibrant summer soirée taking place at Arch 29 - the Africa Centre's new contemporary arts event space.
North West London Collaboration Of Clinical Commissioning Groups are looking for patients and lay members – one per CCG in North West London – to join our 111 Patient Advisory Group as we work on improving the 111 service and integrating urgent care so it works better. You don’t need to have experience working in or for the NHS and will be fully supported and trained by our team.
Greenhouse Sports is pleased to have teamed up a number of local organisations who provide activities for Over 50s in Westminster to offer some great activities for older people.
The NHS North West London Diabetes Transformation team would like your help to provide the most appropriate advice about nutrition from ethnic minority communities, living with, or at risk of diabetes.
Bespoke training sessions aimed at professionals who want a better basic understanding around matters on sexual health and the services
Therapeutic Services Coordinator / Specialist Counsellors / Clinical Services Delivery Manager / Administrator / Research, Monitoring and Information Officer
RBKC Summer Cycling - a new programme to take us to the summer holidays. Our final training day will be Wednesday 18th July, but we have a few important dates coming up that we'd like you to make a note of.
As part of JOY, a new strand to Hammersmith & Fulham Arts
Fest, Fulham Good Neighbours has been invited to take part in
singing and music workshops for local over 60-year-olds, throughout June/July 2018
Queen’s Park Community Theatre is returning for another year of workshops, performances and training! Come and learn how to act, write or direct and see how theatre can be used to tackle important issues in Queen’s Park and beyond!
Following the recent development of the GP weekend and evening service, the North West London Collaboration of Clinical Commissioning Groups would like to hear your views.
Can you help get the word out? Earlier this year, Men's Voices (and others) worked on a survey that Public Health England (PHE) was designing on reproductive health. It's now gone live and they're keen that as many men as possible in England, aged 16 years and over, complete it.
Can you help us save lives? Jostrust.org.uk are looking for volunteers to help prevent cervical cancer by speaking to women in their communities about smear tests! Please take a look at the leaflet attached or apply online via: https://www.jostrust.org.uk/community
Location: The Abbey Centre, 34 Great Smith Street, Westminster, London, SW1P 3BU. Purpose: To encourage local community people particularly vulnerable members to participate in Gardening Club to grow vegetables, herbs and flowers as a means to promote their wellbeing and social connections.
Come and take part in a health walk in the beautiful surroundings of Bushy Park - Wednesday 30th May 2018
This is a quarterly bulletin of our latest research, training materials and policy papers on employment rights and entitlements for pregnant women and new mothers, migrant women's rights and access to maternity care
UFM is a User Focused Monitoring Project that has been running for 21 years. UFM evaluate mental health services in Westminster and Kensington & Chelsea with the aim of improving them for other mental health services users. The next evaluation is about the mental health needs of people with neurological conditions.
FREE cycling programme available to any adult who lives, works or study in RBKC. We have bikes available for people who don't have bikes at the Westway Sports Centre and at Chelsea Theatre.
People with autism are delivering new training that helps staff understand individual’s needs for support and service adjustments when using health and social care services in North West London.The aim of the training is to provide some simple do’s and don’ts for staff and prevent people from being perceived as challenging, when in fact their needs are not being understood and catered for.
Pilotlight is an award-winning charity that provides charities and social enterprises access to strategic business support to become bigger, better and more sustainable. The programme offers 10 months of facilitated coaching from four senior business mentors (‘Pilotlighters’), free of charge.
You don't need to be flexible and fit to start enjoying yoga and its benefits. Yoga is for everyone. You will be guided to practice at your own level and ability. Join us at the Cockpit Theatre on Tuesdays from 10am until 11am.
Creative dance develops confidence, imagination and musicality, improves concentration, fitness and communication skills whilst having fun and making friends. Our workshops are facilitated by professional dancers experienced in working with children in a safe friendly environment with children's development at the heart of our activities. Come and have fun dancing with us.
Wheezy? Breathless? You are not alone. Breathe Easy Westminster
is your local patient support group for anyone affected by a lung condition. Come and join us for a cup of tea and a chat on: 3rd Monday of the month
Are you unemployed and want to get back into employment? Come and join us for a FREE taster session to see if peer mentoring is right for you. Then enroll onto our four week course to really get your peer mentoring career started.
ওঠ ো, রোন্নো কঠরো আর ততোমোর অভিজ্ঞতো জোনোও। . هيا نتعلم كيف نزرع ونطبخ ونتقاسم تجربتنا وحكاياتنا
Learn to grow your own food, share your cooking skills or learn some new ones, and share your memories of meals and food.
Ways for schools and colleges to support pupils' mental health are set out in a green paper, as well as plans for new mental health support teams.
The NHS updated it's guidelines on Vitamin D intake. It now states....
Become a Champion and have fun, receive dedicated training and
support whilst raising Diabetes awareness across Westminster,
Kensington and Chelsea and Hammersmith and Fulham.
Contains Tips on staying well and how to use your NHS. health and wellbeing tips, services near you, useful contact details. Download this information pamphlet here...
Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham
Limited free coaching support available from qualified and experienced coaches/mentors.Career and life coaching and mentoring can help you develop and take the next steps, to identify your goals and work towards them. It can help you evaluate strengths and weaknesses and support effective decision making within your organisation.
It’s really important that people are aware that if their GP needs to refer them for a physical or mental health condition, in most cases they have a legal right to choose which hospital or service they go to. This includes NHS and many private hospitals that provide services to the NHS...
Local charity Family Friends has launched a special programme for families affected by the Grenfell Tower fire
London Sport have now finalised an insight evidence resource in support of Sport England’s Tackling Inactivity and Economic Disadvantage Fund.
Peer support to stay on track. Exchange ideas and information. Monday 11th September 2017, 6:00 pm to 7:45 pm, then 2nd Monday of each month.
Organisations that work with patients registered with Hammersmith & Fulham GP practices are invited to apply to deliver one or two 10 session courses benefiting a minimum of 10 clients per course whose level of English is at Entry Level 2. Each organisation will receive £790 for each course they deliver.
Starting from Monday 14th of August, Total Family Coaching & Parenting in partnership with RBKC, will be offering free and confidential drop in service for adults who have been affected by the tragic fire at Grenfell. The sessions will be run by highly skilled practitioners; experienced in listening and helping people develop their resilience and coping skills. 8pm - 8am
Join the team! Community Champions volunteer in Westbourne to share important messages about health and other local services with friends, family and neighbours. http://www.pdt.org.uk/become-community-champion-westbourne/
A free weekly drop-in session for parents and carers living in Westbourne aged 0-4. Meet other local families and make friends.
Primary care coordination services have changed in Westminster. Healthwatch and the Older Adults Group at the Advocacy Project want to hear your experiences of receiving support, so that we can check that the changes are improving people's lives.
A supplier of professional interpreters – face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.
Theme: Habits and Addictions in BME communities
Diabetes User Group meetings are monthly meetings which give patients and family members of people living with Diabetes the chance to influence and shape the ongoing development of Diabetes Services.
We have been very fortunate in the North West London area that the NHS has been successful in winning a bid of 2.3 million pounds to fight diabetes. The money will be used to:
Change, grow, live is a social care and health charity that
works with individuals who want to change negative
patterns of behaviour and achieve positive and life-affirming
SHINE is a one stop shop established to tackle fuel poverty and reduce seasonal deaths and hospital admissions in London. Working in partnership across the city we’re delivering a package of interventions designed to improve seasonal health and wellbeing.
THEME:Getting involved in improving services
AWC works with Black, Asian, Minority Ethnic and Refugee (BAMER) adults, children and young people, fleeing domestic and sexual abuse including forced marriage, human trafficking, female genital mutilation, gang violence and ‘honour’-based violence.
THEME: Migration, Homelessness and Mental Health
THEME: Diabetes and Black Minority Ethnic Communities
THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...
THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.
Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...
Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...
The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...
#PeerTalk: K&C Mind’s Peer Support Network Newsletter - This issue includes:Happy new year; PeerFest 2015; Peer Support Fair; Steering Group; Peer Bank; Peer Support Directory; Marsh Award; Peer Support in the news; Dates for the diary...
The LSCB Newsletter for January 2016 is now available to download. Please note that the newsletter particularly highlights the Tri-Borough LADO role [Local Authority Designated Officer], whose purpose is to investigate any allegations of misconduct amongst staff who work with children and/or young people...
Middle Eastern Women & Society Organisation's January newsletter is now published. We have a new section called "your say" where we will feature our reader's opinions on issues such as domestic violence, emotional abuse, and women's rights...
Healthwatch Central West London have a new Patient Participation Group Best Practice Guide! Thinking about starting up a PPG, joining a group or getting more members for your PPG? Then have a read of this guide! It has top tips on recruiting patients, the roles and responsibilities of a PPG, and the support...
THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.
Kensington and Chelsea Mind’s Peer Support Network have a new monthly newsletter, called #PeerTalk. November is the first issue...
The new CNWL Single Point of Access was launched on 3rd November 2015. This is a one-stop entry point into working age adult secondary community mental health services for patients living in the North West London boroughs of Brent, Harrow, Hillingdon, K&C, and Westminster...
On People First: Why do men engage less with primary health care? Men, on average, visit the GP 20% less than women, and younger men visit the GP half as often as younger women. Men are generally poor users of primary care. They are less likely to access other health services such as dentists...
SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...
Healthwatch Central West London have begun a research project on maternity and associated services in our three boroughs (Kensington and Chelsea, Westminster and Hammersmith and Fulham). We want to assess the quality of the experience of women who have delivered and used inpatients,outpatients...
DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...
A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...
Westminster Time Credits Newsletter (October 2015).Since our update announcing that organisations can now sign up to the Westminster Time Credits network we have been super busy here at Westminster Time Credits. Our main focus has been to get out and about to spread the news...
Flu season is here again. For most people flu is an unpleasant illness from which they recover in two to seven days. However for children under 6 months, those over 65 years, those with underlying medical conditions and pregnant women, the risk of serious complications is higher. These complications...
Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...
Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate,
Cadogan Street, London, SW3 2PF...
The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...
The Middle Eastern Women & Society Organisation (MEWSO) is pleased to bring you our second monthly newsletter. MEWSO is a women's run organisation dedicated to providing mental and emotional support to Middle Eastern and North African women who have faced/witnessed domestic violence...
On the 1st July ADVANCE in conjunction with eight other organisations launched a shared service across Hammersmith & Fulham, Kensington & Chelsea and Westminster supporting women and girls who are experiencing or have experienced violence and abuse this partnership is called Angelou...
Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition…Do It! (MEND)...
Spice, the social enterprise that has developed Time Credits -a way of recognising and celebrating the time people give to their community and to encourage more new people to get involved in volunteering – are setting up a local network in Westminster, with a specific focus on South Westminster…
HM Inspector Prisons 2015 insection of Yarl's Wood Immigration Removal Centre -12th August 2015. “The severe decline in healthcare documented by HM Inspector of Prisons demonstrates that the Home Office and its private contractors have been incapable of learning lessons. The endemic harmful...
The Victoria Medical Centre – the oldest practice in Westminster - was rated ‘outstanding’ in the Care Quality Commission (CQC)’s latest round of reports.
The Victoria Medical Centre offers General Practices (GP) services, and specialises in diagnostic and screening procedure, family planning services...
General Information and Advice; English Language Classes; English Language Exam; Information Technology Course; Counselling and Group Therapy; Exercise and Health Awareness Workshops; Tests For Citizenship and Settlement; Immigration and Citizenship Advice & Arts and Cultural Activities...
THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...
EWEG (Ethiopian Women’s Empowerment Group) will provide a safe space for the clients to talk with a trained volunteers on one to one basis. The safe space will give the clients privacy to express their feelings in their own languages.If you are working with BME Groups this might be for you...
THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING
Solace Women’s aid is an accomplished charitable organisation providing a range of support services to women and children. Our specialist domestic and sexual violence counselling service provides 16 free counselling sessions which includes an assessment, for women and girls from 14 year old...
IAPT (Improving Access to Psychological Therapies) are running one off workshops and 6 weeks courses on a variety of subjects from confidence building, Improving sleep, procrastination, assertiveness and much more. People can refer themselves and organisations can also arrange for sessions to be delivered at their site...
Health Trainers provide support designed to improve wellbeing and combat the causes of chronic lifestyle-related diseases. Health Trainers are local individuals trained to identify and make contact with others to help improve lifestyle choices such as healthy eating, weight loss, increasing physical activity...
‘Access to Health’ is a new project which aims to support homeless and vulnerably housed pregnant women and families with a child/children under 5 years old in Westminster or temporarily housed outside the borough...
Share your ideas, chat and catch up on local issues. Open to all SW1 residents. VENUE: The Hinsley Room, Morpeth Terrace. London SW1P 1EW. Time: Every Friday 10.30am - 12pm...
EXERCISE FOR HEALTH, WELLBEING to increase mobility, balance and sense of well-being. Open to all SW1 residents. VENUE: Hinsley Room, Morpeth Terrace, SW1 TIME: 9.30 – 10.30 AM. Every Friday - £2 donation...
THEME: WHOLE SYSTEMS INTEGRATED CARE
Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...
THEME: MENTAL WELLBEING
Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...
Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse.
Our service is aimed at young women aged between 16 and 25 years old...
The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...
The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...
THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities
The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...
There are times in our lives when we experience distressing events and times; when we can find ourselves overwhelmed with feelings that seem to have no obvious explanation.When this happens, counselling can be very helpful...
Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...
Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...
THEME: URGENT CARE – ‘IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?’
In light of all the changes in services in Westminster, I have recently completed a piece of work which is a document listing current employability services available at present for families...
A Moveable Crèche provides an excellent value and flexible childcare service for clients. Sessions are delivered in a venue of your choice, for as many children as the size of the venue permits...
The Horn of Africa Health and Wellbeing Project runs a WEEKLY Drinkwatchers support group on Wednesdays - sessions are free and cover the physical, social and psychological effects of alcohol and support available...
Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'
The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...
The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...
THEME: IMPROVING OUR MENTAL WELLBEING
THEME: IMPROVING NHS COMMUNITY SERVICES – KEEPING PEOPLE OUT OF HOSPITAL
Are you worried about diabetes? Or want to know more about it. Come to our health themed coffee morning. Where alongside your tea or coffee you can engage in health issues which affect you or others around you...
The Royal Borough of Kensington and Chelsea (RBKC) Leisure Services’ Sports Development Team provides a wide variety of sport and physical activity opportunities for RBKC residents at venues across the borough including targeted sessions for specific groups...
We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...
Come along and join our friendly Storytelling Women’s Group at the Refugee Therapy Centre.We welcome women with all levels of English. It’s a great way to get to know new people and practise your language skills.We meet every Wednesday from 11:00am—14:00pm...
Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing
Theme: Women’s Health & Wellbeing
Date: 6th March 2013
Venue: Lighthouse West Lodon
Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...
Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...
The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...
Based in North Kensington we offer advice and support in health and welfare of Arabic speaking women. We have a Domestic Violence project and also a children and families mental health project as well as many other...
See details below for affordable activities for all abilities and ages available at the Beethoven Centre...
Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...
The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.
Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...
Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...
Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...
Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...
STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...
This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...
Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...
Healthier LIfe 4 You is a community organisation not for profit with charitable aims.
We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...
The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...
DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...
West London African Women's service - Community support and information...
ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...
Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...
Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...
A website/ directory for mental health service users in Westminster...
North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...
The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...
Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...
We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...
Having Problems Managing your Nail Care??? Apply for Westminster’s new Basic Foot Care Service now!...
Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...
The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...
HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs
Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...
Health Trainers provide free one-to-one support, motivation and advice to borough residents (from Westminster, Kensington & Chelsea or Hammersmith & Fulham) over 18 who want to improve their health and wellbeing...
Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham
Jobs in Mind, a mental health charity whose varied services provide specialist support and advice around problems at work, training and education. Our mission is to understand, support and enable the recovery of those affected by mental health problems...
The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...
Henna’s befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...
If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...
Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...
The Women's Therapy Centre has been offering individual and group psychotherapy to women since 1976. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social...