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December 2011 Quarterly Meeting Notes

Date: 7th December 2011

Venue: Marylebone Bangladesh Society Centre, 3 Boscobel Street,

Theme: Health & Wellbeing of Children and Young people

Eddie Chan (Chinese National Healthy Centre) welcomed all to the meeting and introduced the first Item.

Item 1:

The Health of Children and Young People in BME groups

Lauren Dias on behalf of Eva Hrobonova, Consultant in Public Health, INWL.

In Westminster and Kensington and Chelsea a large proportion of the population is from a BME background – about a ¼. There is also a link with the BME population and the more deprived areas of the boroughs in the North and South - we are looking at a life expectancy difference of 12 years.

In the North and South there is also a high proportion of children whose first language is not English and a large proportion of income deprived families. Income deprivation affects children’s health.

New Mothers from BME groups – 50/ 60% of new mothers are BME and from those deprived areas in the North and South of the Borough.

First language spoken by pupils in West & K&C – a very large percentage is listed as Other and so is not known but otherwise we are looking at 10.5% of children speaking Arabic in Westminster and 13.9% Arabic in K&C.

Obesity – Obesity in children is clearly more prevalent in BME groups looking at data from 2008/9 and 2010/11 with ‘Other BME’ at the highest percentage in both Westminster and K&C. We can make an assumption that many of those listing themselves as ‘Other BME’ may be Arabic.

Substance misuse – the data for substance misuse is restricted to Westminster only but we can see that white groups are far more likely to be treated for substance misuse problems than BME groups.

Oral Health – in Westminster and K&C levels of tooth decay in 5 year olds is higher than the rest of London and England. There is also a very high level of hospital admissions for extractions. In terms of ethnicity we can see various determinants affecting oral health – deprivation, the fact that culturally prevention is less accepted – only treatment. There is also a higher incidence of oral cancer where tobacco usage (both chewing and smoking) is prevalent (particularly South Asian populations).

Teenage pregnancy – overall there is a correlation between teenage conception rate and deprivation. From the data for Westminster we can see that ‘White’ and ‘White Other’ groups are more likely to have a termination.

Emergency admissions – data shows that there is a large proportion of emergency hospital admissions coming from Caribbean and black African communities and also those listed as ‘Other’.

Maternity matters – it is advised that women book early for their first appointment with a midwife or doctor and that they attend all appointments.

Women are offered 2 scans during pregnancy and it is important that if a woman does not want these scans she should tell her midwife.

Screening tests –  Available for HIV, Hepatitis B, Syphilis, Rubella and should be offered to al pregnant women early on in pregnancy.

Information about screening tests is available in Somali.

[To view the Power point presentation click on this link.]



Lauren asked the Forum to bear with her as she has jumped in at the last minute to speak on behalf of Eva Hrobonova and may not have all the information at hand for questions but will do her best.

Question/ Comment: There seems to be big gaps in knowledge with respect to ethnicity data captured as ‘Other’. Also regarding the Oral health data there seems to be a lot of assumptions that people from BME groups don’t go early enough for prevention. However in a study the Forum made a few years back we found that services were not always good enough in that there were too many barriers for BME groups to access adequate dental care.

Question/ Comment: Not sure that the data is a true reflection of what is on the ground. For example the Somali community often categorise themselves in ethnic monitoring as ‘Black/ African’ but many mark themselves as ‘Other’.

Question: How do you collect the data referring to the languages spoken my school children?

Answer:  Should be the parent collecting the data – and it should state the language that is spoken at home.

Question/ Comment: Why is Farsi and Dari grouped together? Farsi is spoken by Persians and Dari by Afghanis – two different groups of people.

Question: what numbers are we talking about regarding children in schools?

Answer: In Westminster it is around 40, 000.


Item 2:

Children’s commissioning Intentions for 2011-12-20

Carole Bell, Head of Children’s Commissioning, INWL

Carole handed out a summary of INWL’s Children’s and sexual health Commissioning Intentions, 2012-13. To download the summary click on this LINK.

She stated that are 6 areas of commissioning services and that she was keen to find out where we think the gaps might be.

Carole previously worked in Hammersmith and Fulham but since the merging of the 3 boroughs to form INWL PCT she is now also looking after Westminster and Kensington & Chelsea.

Deprivation tends to be predominant in the North of the boroughs with spots in the South. In Hammersmith & Fulham there are more Black African and Somali communities whereas in K&C there seems to be more Moroccan.

What has been worked on for commissioning for next year

They have worked with GPs and Local government and have a budget of around 36.5K

Areas worked on –

  • Coherence of services
  • Integrating services better
  • Better collaboration between commissioners
  • Quality and productivity in certain services
  • Seeing if we have specified enough around services.
  • Safeguarding – need to make sure this is done well.

What Services?

Health Visiting – government has come up with a plan earlier this year to increase the number of Health Visitors (for care of under 5s)

In Westminster we have enough if all the posts are filled but we need a good recruitment and retention programme.

We want Health Visitors numbers to go up year by year.

Increasing numbers of children end up in A&E and Urgent Care Units. We want to stop that from happening. Main reasons for hospital admissions are things like allergies and respiratory problems, Asthma etc. these conditions can actually be managed in Primary care. We are working with GPs, Practice nurses, Health visitors and parents to be able to better manage these types of conditions.

Looking at the way in which GPs are referring children to hospital when not absolutely necessary.

We want to link Paediatric consultants with GP practices. The idea is that Paediatric consultants will also feed back to GPs so that the next time GPs face a similar case they will be better able to diagnose illnesses for children.


Looking at trying to get a better link ups to Mental Health services for children. We want to make sure that children are discharged as soon as is possible.

Community paediatric Unit for children with disabilities.

We’re doing a major review of services across the three boroughs. Right now there seems to be an inconsistency in the services available in the North and the South of the borough.


Question: can you say a little more about your plans for Mental Health services?

Answer: We are trying to make it more practical in terms of transferring children (under 14s) to adult services.

Question: Pleased to hear about the situation of increasing numbers of Health Visitors. How about the skilling up of GPs though? With all their added responsibilities at the moment how will they find they manage? Will there be more GPs? At the moment GPs are hardly managing to attend Child protection conferences and this is because of time constraints.

Answer: There is no plan to increase numbers of GPs As for child protection conferences if they cannot attend they should be getting all the papers for them.

It is true that with the added pressure of commissioning services it could be a pressure -  they will be the driving force for the commissioning  but they will be getting support from people like me. We need to try and make it work the best way we can.

Question: Are you dealing at all with the problem of ‘dragon’ receptionists? Maybe children are being more often taken to A&E because they are being fobbed off at GP surgeries. Is there any kind of programmer envisaged to train up receptionists?

Answer: It can be a problem because some receptionists do guard the time of  their GPs quite fiercely at times. In Hammersmith & Fulham a training was carried out for receptionists last year.

Question/ comment: You need to look at the whole family – the bigger picture. You need to look at the issues sometimes in a holistic way. For example housing conditions. Damp is a big problem in many houses leading to inhabitants having to go to hospital because these conditions are seriously affecting their health. Some children are living in such cramped conditions that they are sleeping in the kitchen or hallway.

Answer: Yes – it is true, we do need to look at problems in a holistic way. We will be have Health And Wellbeing boards in  local authorities and lead GPs will sit on them alongside councillors.

Further comment: We need housing officers and the the director of Children’s services to sit on the board as well – can you as a commissioner push for that?

Answer: We can but our resources are limited.

Question 1: What’s your view on the need for specialist services for families from specific communities/ cultural backgrounds?

Question 2: What about complimentary therapies?

Question 3: Can you say a little bit more about training parents to better manage their children’s illnesses – in terms of training standards?

 Answer 1: We would look at the need and how cost effective it was. If the need was sufficient to justify the investment then yes.

Answer 2: We have no funding available for complimentary medicine.

Answer 3: It will be on illnesses such as allergies and respiratory conditions. Specialist training will be given. It is not in place yet but will go ahead. At the moment in K&C there are Somali Community Champions who are skilled up to provide info to the community.

Item 3:

Working with Somali children and Young People 

Abdullahi Ali, Coordinator, Baraka Youth Association

Baraka Youth Association works with Somali children and young people.

It started in 2000 in the north of Kensington & Chelsea but we have children and young people coming from Westminster, Hammersmith & Fulham and also Brent.

At the time when it began Somali children were facing lots of problems and many were finding it very difficult to cope. This often ended up in unsocial behaviour.

It was in response to this that we started up the Youth centres. In 2000 we met in Community centres to bridge the gap.

We worked on education as well in terms of family learning. This was get parents to understand current teenagers. Also to encourage awareness of students’ own cultural heritage as well as of their adopted country’s cultural heritage.

We ran after school sessions to support children with academic subjects.

We ran:

  • English and Maths
  • Sporting activities

We were trying to encourage children to take the lead in their activities.

  • Health promotion – Somali food is often not that healthy with a lot of salt and oil used. Then when children eat outside they would eat burgers etc. We organised sessions where we would shop for food and make healthy food.
  •  Advice and guidance – we mostly signpost to relevant services.


Our Achievements:

Those who come to Baraka’s after school services tend to get better GCSE results.

We run leadership programmes to give added skills to students that they can add to their CV – very useful for University interviews or job interviews in terms of standing out from others.

A video made by children and young people from Baraka can be seen on their website at this link.


Question: Your organisation sounds wonderful. Lately a lot of children and young people take drugs and are involved in gang culture – are you tackling this issue at all?

Answer: Not all Somali children access our services and the one’s who do come almost 5 times a week. We know there is an issue of drugs and gang culture but don’t have enough resources to tackle this head on. All we can do is encourage youngsters to come to our services.

Comment: Westminster Drugs service offer a service for kids who get into drugs and alcohol.

Question: Do you have any programmes for parents?

Answer: We have community learning sessions – coffee mornings with about 16/17 people where we can raise issues within families and also refer people to appropriate services should they need them.

Question: How about parenting courses?

Answer: We do encourage parents to take the action into their own hands.

Question: There are a lot of cultural differences/ values amongst different communities – what approaches do you take to tackle this issue?

Answer: We try to give them a better understanding of their own culture and also encourage them to have friends/ mix with other cultures. We encourage them to have effective relationships in wider society.

Item 4:

Engaging within and across culture: The Marlborough Cultural Therapy Centre

Rabia Malik & Philippe Mandin, Marlborough Cultural Therapy Centre

We are a children’s and young adolescent service. We were established in 1996 after realising that we were not seeing enough BME communities.

The barriers to accessing our services were to do with trust, cultural barriers and language.

We realised that in order to overcome these barriers we needed workers who come from these backgrounds that we were not reaching.

The problem we encountered was that we did not have enough trained community workers. Workers with the relevant cultural background had their cultural expertise in a way ‘trained out’. So we decided to train new people up and encourage them to use their cultural expertise.

We currently have 2 Bengali, 2 Chinese and 1 Pakistani and 1 Arabic worker.

50% - 60% of referrals come from ethnic minority backgrounds.

Our service is now culturally and religiously sensitive to people’s needs with an understanding of how cultural aspects affect our lives.

We take referrals from schools and also self referrals.

We work with children and also with parents.

We offer psychotherapy and also post traumatic therapy.

We do a lot of outreach work and also home visites.

We offer consultations to GPs and also supervisions to other health professionals.

Why the need for this service?

Overcoming barriers to do with language and distrust of mainstream services. Also the taboo of seeking help from outside.

We work across multiple contexts and see the child as belonging to different systems as children often struggle to manage this difference between the family, the community and the school. Often parents do not cross over to the other worlds but children have to deal with it.


Cultural differences

Extended families with a collectivist view of themselves – it means nothing if you work with these cultures individualistically.


Religion and spirituality is meaningful for many of these communities – we’ve been doing a lot of work with spiritual leaders trying to connect the two aspects.

What we offer

Engaging with polarised social systems and communities who fear change and taking into account the cultural relevance and importance of these elements e.g. Islamic school.

Offering talking therapy in the mother tongue

Building trust and respect – we take people’s beliefs very seriously and work with them.

We are trying to be bridge builders

There is an importance in having specialist services like this within mainstream mental health and social care services. However there is a change in culture at the moment where the need of services like ours is being put into question.


Question: Do you find that more Musilim parents are sending their children to faith schools because they feel they will be more protected there due to rise in discrimination in the past years.

Answer: Yes racism has always been a factor and now there is a shift to religious discrimination – and this needs to be addressed.

Question: We need more of this type of service –you seem to gave a deeper understanding of cultures especially where religion and spirituality is concerned. The problem is also that some children do not feel that they actually belong to any of the 3 circles you mentioned(family, community or school). We need more of this. Have you though of training up the voluntary sector to deliver something similar?

Answer: We would like to work more with the community sector but the reason that you need a service like this in the mainstream is that sometimes you need back up and we have access to that.

Question/ comment: Sounds great. It’s a shame that you are facing cuts at the moment. The public sector do not have the right to make cuts in these areas.

Answer/ comment: BME communities need to speak up for these services to continue for them.

Item 5:

Youth Work at Marylebone Bangladesh Society

Tarik Ellekhlifi, Senior Youth Worker, Marylebone Bangladesh Society


In 1979 Marylebone Bangladesh Society started as an advice organisation for the Bangladeshi community.

In 1986 they expanded and started facilitating for youth.

In 1993 they moved next door offering support for Bangladeshi youth who were marginalized.

In 2002 the youth group had a visit from Prince Philip, Duke of Edinburgh which was a highlight.

MBS acquired the MBS Centre last year where now many of the activities are held.

We offer:

  • Boxing
  • Jujitsu
  • Workshops (Drugs/ Gang and territorial issues – we also did some work around the recent riots)

We have recently changed the ethos here because we want to be open to everyone now – not just Bangladeshi youths. We have been attracting youths now from Kurdish and Iraqi communities.

We engage in partnership work and have worked with London Tigers and Vital Regeneration.


Question: Do you do any work with girls?

Answer: Yes, we run a girls youth club on Saturdays and have fitness and exercise sessions for women and girls.

Comment: How about Diabetes? There is the Westminster Diabetes Centre nearby – maybe you could get them in for one of workshops/ talks?

Question: What ages do you work with?

Answer: From 12/13 year olds to 19/20 year olds.

Question: The need to build trust between voluntary and statutory sector is interesting – do you have any plans to improve links?

Answer: I am open and flexible to working with all organisations as long as there is no political agenda where we are approached in terms of fulfilling a tick box exercise. We are not closing doors it’s just that it can be disillusioning if this happens.

Question: Are you doing any work with children with learning difficulties and disabilities and also young carers?

Answer: We are just about to start some work on this. At the moment we are doing background work.

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DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...

» Different Voices’ Directory of Services in Westminster and Kensington & Chelsea

A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...

» Westminster Time Credits - off to a strong start!

Westminster Time Credits Newsletter (October 2015).Since our update announcing that organisations can now sign up to the Westminster Time Credits network we have been super busy here at Westminster Time Credits. Our main focus has been to get out and about to spread the news...

» Flu Vaccination information letter from Public Health (Three boroughs)

Flu season is here again. For most people flu is an unpleasant illness from which they recover in two to seven days. However for children under 6 months, those over 65 years, those with underlying medical conditions and pregnant women, the risk of serious complications is higher. These complications...

» Royal Trinity Hospice launches new dementia service in Kensington and Chelsea

Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...

» Conversational English for beginners (for over 50s)

Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF...

» Healthier Homes Project

The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...

» MEWSO Monthly Newsletter-September 2015

The Middle Eastern Women & Society Organisation (MEWSO) is pleased to bring you our second monthly newsletter. MEWSO is a women's run organisation dedicated to providing mental and emotional support to Middle Eastern and North African women who have faced/witnessed domestic violence...

» ANGELOU Referrals

On the 1st July ADVANCE in conjunction with eight other organisations launched a shared service across Hammersmith & Fulham, Kensington & Chelsea and Westminster supporting women and girls who are experiencing or have experienced violence and abuse this partnership is called Angelou...

» MEND Healthy Lifestyle Programmes for Children and Parents

Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition…Do It! (MEND)...

» Westminster Time Credits

Spice, the social enterprise that has developed Time Credits -a way of recognising and celebrating the time people give to their community and to encourage more new people to get involved in volunteering – are setting up a local network in Westminster, with a specific focus on South Westminster…

» Medical Justice Press Release: HM Inspector of Prisons 2015 report on Yarl’s Wood - 12/08/15

HM Inspector Prisons 2015 insection of Yarl's Wood Immigration Removal Centre -12th August 2015. “The severe decline in healthcare documented by HM Inspector of Prisons demonstrates that the Home Office and its private contractors have been incapable of learning lessons. The endemic harmful...

» African and African-Caribbean Cancer Support Group (at The Lake Foundation)

The Lake Foundation is a Croydon-based charity that aims to improve the health and well-being of the African and African-Caribbean Community. We run a monthly African and African-Caribbean Cancer Support Group and the aim of the group is to provide anyone who has been touched by cancer with support...

» Victoria Medical Centre in Westminster Rated 'Outstanding' by CQC

The Victoria Medical Centre – the oldest practice in Westminster - was rated ‘outstanding’ in the Care Quality Commission (CQC)’s latest round of reports. The Victoria Medical Centre offers General Practices (GP) services, and specialises in diagnostic and screening procedure, family planning services...

» IRANIAN ASSOCIATION - Advice and Education Centre Services and Classes

General Information and Advice; English Language Classes; English Language Exam; Information Technology Course; Counselling and Group Therapy; Exercise and Health Awareness Workshops; Tests For Citizenship and Settlement; Immigration and Citizenship Advice & Arts and Cultural Activities... ;

» June 2015 Quarterly Meeting notes

THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...

» EWEG's Mental Wellbeing Project (support in Amharic, French, Arabic languages)

EWEG (Ethiopian Women’s Empowerment Group) will provide a safe space for the clients to talk with a trained volunteers on one to one basis. The safe space will give the clients privacy to express their feelings in their own languages.If you are working with BME Groups this might be for you...

» March 2015 Quarterly Meeting notes


» Solace Women’s Aid Ascent Counselling Service (also in other languages)

Solace Women’s aid is an accomplished charitable organisation providing a range of support services to women and children. Our specialist domestic and sexual violence counselling service provides 16 free counselling sessions which includes an assessment, for women and girls from 14 year old...

» IAPT Courses and Workshops

IAPT (Improving Access to Psychological Therapies) are running one off workshops and 6 weeks courses on a variety of subjects from confidence building, Improving sleep, procrastination, assertiveness and much more. People can refer themselves and organisations can also arrange for sessions to be delivered at their site...

» Health Trainer Service: Hammersmith & Fulham

Health Trainers provide support designed to improve wellbeing and combat the causes of chronic lifestyle-related diseases. Health Trainers are local individuals trained to identify and make contact with others to help improve lifestyle choices such as healthy eating, weight loss, increasing physical activity...

» Be FIT For Work - Dalgarno Community Champions can help

Are you looking to upskill yourself back into work or looking for experience to start work? Dalgarno Community Champions can help you! Here’s how - Supporting Opportunities: Maths and English classes; IT support; CV help; References for future employment; Work placement opportunities in Health...

» Access to Health New Project: Information and Referral form

‘Access to Health’ is a new project which aims to support homeless and vulnerably housed pregnant women and families with a child/children under 5 years old in Westminster or temporarily housed outside the borough...

» Services

» Activities/Courses

» COFFEE MORNINGS with SW1 Community Organisers every Friday 10.30 - 12.00

Share your ideas, chat and catch up on local issues. Open to all SW1 residents. VENUE: The Hinsley Room, Morpeth Terrace. London SW1P 1EW. Time: Every Friday 10.30am - 12pm...

» Exercise for Health and Wellbeing in 2015 with SW1CO (Fridays am)

EXERCISE FOR HEALTH, WELLBEING to increase mobility, balance and sense of well-being. Open to all SW1 residents. VENUE: Hinsley Room, Morpeth Terrace, SW1 TIME: 9.30 – 10.30 AM. Every Friday - £2 donation...

» December 2014 Quarterly Meeting notes


» September 2014 Quarterly Meeting notes


» New Young Women's Domestic Violence project for Arabic speakers

Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...

» June 2014 Quarterly Meeting notes


» Counselling Services for female survivors of domestic and sexual abuse (Westminster and K&C)

Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...

» New Domestic Abuse service for Arabic speaking Women

Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse. Our service is aimed at young women aged between 16 and 25 years old...

» Kick-It FREE Stop Smoking Support service for local communities

The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...

» Westminster Connect - Peer support group

The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...

» April 2014 Quarterly Meeting notes

THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities

» Housing and resettlement, Welfare benefits and debt advice (Westminster)

The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...

» Free counselling sessions in Spanish & English at the Migrants Resource Centre

WHY COUNSELLING? There are times in our lives when we experience distressing events and times; when we can find ourselves overwhelmed with feelings that seem to have no obvious explanation.When this happens, counselling can be very helpful...

» Zumba at Portobello Green Fitness Club

Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...

» IKWRO - Self Confidence Support Group for Women

Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...

» November 2013 Quarterly Meeting notes


» Employability Services in Westminster (as of 20/01/2014)

In light of all the changes in services in Westminster, I have recently completed a piece of work which is a document listing current employability services available at present for families...

» A Moveable Creche service from the Abbey Centre (South Westminster)

A Moveable Crèche provides an excellent value and flexible childcare service for clients. Sessions are delivered in a venue of your choice, for as many children as the size of the venue permits...

» Drinkwatchers Group EVERY Wednesday

The Horn of Africa Health and Wellbeing Project runs a WEEKLY Drinkwatchers support group on Wednesdays - sessions are free and cover the physical, social and psychological effects of alcohol and support available...

» September 2013 Quarterly Meeting notes


» K&C Mind HARP Group (Hoarding, Acquiring Recovery Planning)

The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...

» British Red Cross Refugees and Befriending Project

The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...

» December 2012 Quarterly Meeting notes


» September 2012 Quarterly Meeting notes


» June 2012 Quarterly Meeting notes

» Community Champions Coffee Mornings - Diabetes (starting Wednesday 4th September)

Are you worried about diabetes? Or want to know more about it. Come to our health themed coffee morning. Where alongside your tea or coffee you can engage in health issues which affect you or others around you...

» Active for Life - Opportunities to Keep Fit In the Royal Borough of Kensington and Chelsea

The Royal Borough of Kensington and Chelsea (RBKC) Leisure Services’ Sports Development Team provides a wide variety of sport and physical activity opportunities for RBKC residents at venues across the borough including targeted sessions for specific groups...

» July 2013 Quarterly Meeting notes

» Free Days Out for Carers in Kensington and Chelsea

We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...

» Storytelling Women’s Group at the Refugee Therapy Centre.(every Wednesday)

Come along and join our friendly Storytelling Women’s Group at the Refugee Therapy Centre.We welcome women with all levels of English. It’s a great way to get to know new people and practise your language skills.We meet every Wednesday from 11:00am—14:00pm...

» March 2011 Quarterly Meeting notes

» June 2011 Quarterly Meeting notes

» September 2011 Quarterly Meeting notes

» December 2011 Quarterly Meeting notes

» March 2012 Quarterly Meeting notes

Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing

» March 2013 Quarterly Meeting notes

Theme: Women’s Health & Wellbeing Date: 6th March 2013 Venue: Lighthouse West Lodon

» Domestic abuse and Sexual violence Information about Helpline services in your area

Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...

» Psychological Therapies in languages other than English

Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...

» Personalisation Project at the Chinese Mental Health Association

The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...

» HELP Counselling - low cost short & long term counselling service

Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...

» Rape Crisis London

Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...

» Fit-for-Life - Free 8 week weight loss programme

This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...

» Deaf Hope Services

Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...

» Healthier Life for You blog

Healthier LIfe 4 You is a community organisation not for profit with charitable aims. We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...

» Public Health Training Service - RBKC

The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...

» FGM (Female Genital Mutilation) Service

West London African Women's service - Community support and information...

» Independent Domestic Violence Advisory Service at ADVANCE

ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...

» Counselling Directory - search for a counsellor or psychotherapist near you

Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...

» GO4mental health

A website/ directory for mental health service users in Westminster...

» North London Rape Crisis Service

North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...

» Health Trainers

Health Trainers provide free one-to-one support, motivation and advice to borough residents (from Westminster, Kensington & Chelsea or Hammersmith & Fulham) over 18 who want to improve their health and wellbeing...

» Women's Wellbeing, Patient Empowerment and Mental Health & Wellbeing projects at Mosaic Community Trust

The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...

» Befriending for Asian Women at Henna

Henna’s befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...

» Substance misuse services - NEW three borough service

Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...

» Help for your Family with Home-Start (Westminster)

We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...

» NHS videos aimed at newly arrived migrants in various languages

Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...

» Foot and Toenail Care Service in Westminster

Having Problems Managing your Nail Care??? Apply for Westminster’s new Basic Foot Care Service now!...

» LIVING WELL - Wellbeing services

Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...

» Dementia Adviser Service in Westminster

The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...

» Healthworks

HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs

» South Westminster Centre for Health

Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...

» Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

» Jobs in Mind

Jobs in Mind, a mental health charity whose varied services provide specialist support and advice around problems at work, training and education. Our mission is to understand, support and enable the recovery of those affected by mental health problems...

» Health Centre for walk-in (unregistered) patients

The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...

» Improving Access to Psychological Therapies (IAPT) - Westminster service

STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...

» Employers: Fit for Work Service Leaflet

If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...

» Housing Factsheet Library

Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...

» Women's Therapy Centre

The Women's Therapy Centre has been offering individual and group psychotherapy to women since 1976. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social...

» Arabic Women’s Project at Al-Hasaniya, North Kensington

Based in North Kensington we offer advice and support in health and welfare of Arabic speaking women. We have a Domestic Violence project and also a children and families mental health project as well as many other...

» Get Active! - Affordable activities for all abilities and ages at the Beethoven Centre

See details below for affordable activities for all abilities and ages available at the Beethoven Centre...

» Breathe Easy Support Group

DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...

» Dual Diagnosis User Involvement Project [Westminster]

Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...

» Helpline for Maternity Services

The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.

» Westminster Wellbeing - Free NHS service promoting Health and Wellbeing

Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...

» Maternity Action Advice Line

Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...

» Jobs/Volunteering