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Date:  Wednesday 27th September 2017, 11.00-14.00

Venue: White City Community Centre, 7 India Way, Shepherd's Bush, London W12 7QT

Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham [DOWNLOAD MEETING NOTES HERE]

Eddie Chan, Chair of the BME Health Forum, welcomed all to the meeting and introduced the first item.

Item 1: Sharon Smith, Community Champions Manager at White City Community Centre will talk about ‘The work of Parkview Community Champions’

[Download the power point slides at this LINK]

About Parkview:

Parkview Community Champions is a Health & Wellbeing Project which has been running since September 2015. The Project is funded until 2019 by the Tri-borough Public Health Service. The project serves residents living in White City and Wormholt wards.

Vision and Aim:

A vibrant and engaged community that understands its own population and determines their needs.  Works together to create a better place for all, reduce inequalities and deliver improved health and wellbeing outcomes by supporting family, friends and neighbours to access information, activities and services.

Parkview Community Champions develops the capacity of local people and services to promote health and wellbeing and reduce inequalities.

Census Information collected in 2011

Wormholt and White City is a ward in The London Borough of Hammersmith & Fulham and includes areas of Shepherds Bush and White City. The 2011 Census reported a total population of 13,389, of which 69.1% were from a BAME background.

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The Community Champions

The Champs are recruited from the local community and reflect the diversity of the local population. They are engaged and trained to become community champions who help and support their communities to improve health, wellbeing and community cohesion.

Health & Wellbeing Survey 2015

A survey was carried out with 237 residents and users of Parkview Centre for Health & Wellbeing. The broad objective of this study was to better understand health attitudes and behaviours amongst adults.

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Fun and Informative Events

The Parkview Community Champions have been involved in various fun and information events, these includeBig Local yearly W12 Festival, Men's Cancer Awareness Campaign and World Health Day Event. Other events include:

QPR Stoptober Campaign – tested mainly men for the level of Carbon Monoxide in their bodies due to smoking. This was found to be quite high in most men.

Oral Health Campaign – There was an issue with poor oral hygiene. The Community Champions delivered two oral hygiene sessions, showing demonstrations on how to brush their teeth in two primary schools. The more is the dental hygiene campaign can spread further to other primary schools.

Multi-faith Community – The sessions were delivered from Egyptian House which is usually used for Friday Islamic Prayers. Had lots of necessary services under one roof, including: Oral Health and Diabetes.

Initiatives set up by the Parkview Community Champions

  • The Community Champions have set up Monthly Coffee morning to reach out to people who are social isolated and who may not access any other service. In the coffee mornings things like Scam awareness training is given, budgeting, managing debt.
  • “The Felix Project” helps to address food poverty by giving food to the food banks they set up, to relief food poverty in the population. “City Harvest” is now on board too. Parkview Community Champions works with these to get food to people in the community who need it. Parkview has found the number of people who access food banks have increased.

Concerning Crime

Violence & Sexual Assault is the most reported crime in the local area. In order to contribute to addressing this, the Parkview Community Champions will be inviting Mothers and Daughters on a 3-day residential in January 2018. The plan is to give Mothers and Daughters the space to talk about these issues whilst having professionals on hand such as Counsellors that are accessible that weekend.

Regular activities

  • Weekly Yoga
  • Weekly Buggy walking group
  • Monthly Coffee mornings
  • Monthly Unwind (Massage)
  • Weekly food bank

Up and Coming Events

  • Black History month event: 13/10/2017
  • Over 65’s Tea Party – 07/12/2017
  • Mothers and Daughters residential

Question& Answer

Q:What are you hoping to achieve for the mothers and daughters residential?

A:According to the youth workers, girls as young as 10 & 11 are being sexualised. There is a gap of understanding between teenagers and mothers. We will be looking at MentalHealth First Aid, building families and educating families.

Item 2: Michael Buraimoh, Director of The Upper Room will talk about their work with homeless people, ‘The Future at The Upper Room – building partnerships that work’

The organisation has been in existence since 1990,and  although the Upper Room has a large client base, it is not well known by other organisations. The Upper Room works with Ex-offenders, people who are homeless and refugees.

One of the activities we run is a soup kitchen. Every evening we provide food for 80 to 120 people. The organisation “City Harvest” came out of the Upper Room. City Harvest “helps put surplus food to good use in a sustainable way, by distributing to organisations that feed people who are hungry”.

A key element of our work is to collect surplus food and give to people who need it for immediate survival needs. We work with people to identify the pathways of need.

We work with people who have criminal convictions and teach them to drive. We pay for their tests. They would first have to commit to 90 Hours of voluntary work. And they commit to rebuilding their lives – through personal development training. Then get to learn to drive. The aim is, they drive the Transport Sector is sympathetic to recruiting ex-offenders.

Driving as a qualification strengthens the chances of getting work for ex-offenders.

Working with migrant groups: We have a large number of people coming to us. Especially since the EU became more inclusive to Eastern Europe.

Questions and Answers

Q: Do you have some criteria of who can access your services?

A:We don’t have some criteria. This means we can meet the needs of people who benefit from our service as we are not statutory funded.

Q: A high percentage of homeless people have other substance issues and addictions. Do you work with them also?

A: Yes, we do. We sign post people to other organisations if we cannot meet their need and we work with people directly we can meet their need.

Q: What is the referral pathway for clients to your service?

A: Referrals to the driving project can be done through the online service on our website (www.theupperroom.org.uk).  You can call up.People who would like access to our food project can drop-in. For the other project we have appointments on Monday’s and Tuesdays between 12pm and 5pm.  few of the services we offer has an appointment system.

Q:Can people from other parts of London access your service?

A: Yes, they can because we do not have a remit of who we must reach.

 

Item 3: Rahel Goenner, Head Link Worker, West London zone, will talk about their work with the local community and their 'Trip for Somali families to Wales’

[Download the power point slides at this LINK]

West London Zone is a play based initiative. The organisation tries to recruit people who live locally because it is believed this goes some way to strengthening the community. West London Zone seeks out opportunities to create local connections with organisations and people who live locally. A fair amount of time is spent getting to know the local people and the local area. One of the ways in which the organisation engages is through putting on events locally with the aim of bringing the community together.

West London Zone reaches out to families who find it more difficult to engage in the usual community events. The engagement to reach families began by approaching 5 local schools. The staff would engage the local parents whose children are at the school. The events became popular and grew quickly as residents began to bring neighbours and family, soon we had over a 100-people attending.

Events were put on where children could play and get to participate in story-telling. Other events included a trip to Phoenix Farm. We did this in partnership with Hammersmith Community Gardens Association.

Phoenix Farm is a local farm which was readily available for families to go to but the families we engaged with did not know of the farm until West London Zone invited them to the farm.It was important to us local families could begin to develop a sense of ownership for community space in their local area.

Sep_17_QM_notes_pic_3.jpg

 

The Adventure play ground is another local organisation West London Zone partners with. The children we work with would not have previously being able to go into the adventure playground because they were not old enough. We sometimes did events around food which would see families engaging. Local mums would help us by cooking big pots of soup. We would give people the soup for free around the fire. We are now encouraged to do more of these events.

 

We also did gardening activities, riding the smoothie bike and face painting. All of the activities saw families beginning to develop a sense of ownership and pride in their local area.

 

A trip to wales for children of Somalian Origin

 

This summer we did something bigger by taking people out of the estate because we wanted them to connect to their roots and connect more with nature in a similar way to where they were from in East Africa. The project Degmo in Wales gives people from Somalia the opportunity to reconnect with their roots. The project is run by Hamish Wilson who has long ties to Somalia through many years of work in Somaliaand also the time he lived in Somalia as a camel boy.

 

“In the Somali region of Africa there has long existed a convention amongst families living in the towns that during school holidays their children be sent to the countryside to stay with nomadic relations. Whilst helping to tend to the herds of camels, sheep, goats, and cattle upon which their relatives depended for their livelihood, children from the towns are imbued with the ethos, morals, and culture of the nomads and learn to appreciate and understand the value of the pastoral heritage which contributes so much to the identity of the Somali people, their language and customs. In the heart of the British countryside Degmo provides Somali families from inner cities throughout the UK with the opportunity to continue this tradition” and reconnect to their nomadic lifestyle.

Sep_17_QM_notes_pic_4.jpg

 

Friendships were built through these experiences and people opened up to each other. Many of the children stepped out of their comfort zone and some of the adults felt as if they were re-visiting their childhoods.

 

The Children got involved in chopping the food, milking the sheep, horse riding and hiking. Hamish also taught the children the Somali way of making yogurt and the different process they would have used for disinfecting to avoid the spread of bacteria. He taught them how sophisticated the processes are, and it helps them to appreciate how the nomadic people of Somalia lived. The experience was also the first time most of the children had being in a tent and the first time most of the children went hiking and experienced the countryside.

 

The Children also learned foraging and ate white blue berries as they hiked up the hills in Wales. 

 

Most of the Children were from the White City Estate and they now have a lasting memory which gives them a greater appreciation and understanding of the culture which they come from.

 

Question & Answers

 

Q:What you are doing is wonderful, But I wonder how you ensure the safety of all the children?

 

A:We had a good Adult to Child ratio. The parents also came on the trip as well as staff from our project. The work we have being involved with over the past 2 years meant we had built a relationship with these families which helps to ensure safety on a trip such as this one.

 

Q: How did they travel to Wales.

 

A: We rented Mini-buses to get there. 

 

Q: Did you have any problems with the children fighting with each other?

 

A; No, we didn’t have any problems with this.

 

Q: How long was the trip?

 

A: The Trip was for 3 days?

 

Q: How were families selected for the trips?

 

A: We focused on families who were from East Africa for this trip. We asked families to pay a holding deposit of £20 in order to go on to the trip. The trip was fully funded but having a holding deposit meant families would commit to coming.  We operated on a first come first serve basis to these families.

 

Item 4: Kaveh Kalantari, Director of the Iranian Association will talk about their work with the Iranian Community

 

[Download the power point slidesat this LINK]

 

The Iranian Association has now been open for 33 years. We began in 1985. The Iranian association is one of the largest refugee groups. In the 40 years since the Iranian revolution in 1979, migrating in large numberscontinue from Iran. 

 

Over 120,000 Iranians live in Britain. Most came to the UK as refugees.

 

According to the UK Border Agency, the Iranians have continued fleeing Iran and were the largest group of new refugee arrivals in the UK in 2010 and 2011, 2nd largest group in 2012 and 2013 and 3/4 largest group in 2014 and 2015.  

 

One of the priorities of the Iranian association is integration. 

 

The Mission of the Iranian association is Iranian association helps ethnic minorities, migrants, refugees and members of the local community to fully participate in this society by providing opportunities to learn, receive advice, participate in volunteering, live healthier, engage in cultural activities, meet with others and develop themselves.”

 

Services

 

Iranian Association deals with around 20,000 requests for services. These include:

 

• education

 

• citizenship

 

• health

 

• welfare

 

• immigration

 

• culture  

 

• arts 

 

Over the last decades the association has also supported over 5000 students to complete various courses at the centre.

 

The Services the Iranian Association offers is based on availability of funding. We now offer intergenerational services and in 2007 the constitution was changed to offer the service to other ethnic minorities.

 

Difficulties:

 

The closure of Palingswick House had an impact on a lot of Charities in Hammersmith and Fulham. There were nearly 50 Charities operating from the building and in the few years since the closure I only know of 4 of the charities who are still operational.

 

The way the NHS works when funding projects for only a short time can create difficulties for charities when a project is going well and no further funds are allocated or available for the project. Sustainability is needed.

 

Strengths include:

 

Good track record, Open to new ideas e.g. social enterprise, Innovative (Embedded learning, Pioneer in online course, NHS Choices course etc.), Quality Marks (IIP, Matrix, AQS, OISC etc.) and Awarding bodies (C & G, OCR, Edexcel, BCS), Qualified and experienced staff, Partnership experience, Experienced management, Experienced in Business and Fundraising Plan and a Good set of Policies

 

Barriers include: 

 

Government spending cuts, more competition in accessing charity funding, Expensive rents in Hammersmith, Bad media coverage about refugees/migrants, Racism, Discrimination and Stereotypes, Change of culture in local and central statutory bodies e.g. refugee is not “cool”, Lack of strong partnerships among refugee/BMER organisations, Unhelpful statutory funding streams e.g. economy of scale and contracts offered to large organisations.

 

Projects to support Physical & Mental Health we have had.

 

Health Trainers (Direct contract with NHS), Expert Patient Programme (DESTA & PDT), Exercise classes, 1-to-1/Group Counselling, Emotional Wellbeing for Adult/Young People and Healthy Life Styles for Older People (e.g. workshops, counselling exercise, outings etc.)

 

Questions & Answers

 

Q: We have been working together for a while and your project help some people who go to their GP very frequently go less often. Why do you think this has occurred?

 

A:In regard to the NHS Choices Course. Languages is a part of the problem for people with second languages, if they cannot communicate effectively with their GP effectively, they will need to see the GP3 or 4 times about the same problem. They improve their language through learning the jargon with a course like NHS choices which helps them to communicate better with their GP. The workshops we ran helped. In the workshops they learn about different diseases and illnesses, once they learn about something they are more relaxed, so they don’t feel the need to go to the GP to double check. They then develop an understanding of what things are important and what things are not important and can make an informed decision about whether it is a good reason to go to the GP. 

 

There are other reasons too which has helped people to go to the GP less. This includes the work we did with the support of the BME Health Forum.  We were given training and a grant to run an Emotional wellbeing project which address a number of things including isolation. This had a major impact on people going to their GP less often. 

 

Q: Do you think it is to do with the overall support that you offer which has enabled people to go to the GP less.

 

A: Yes, definitely it is the overall support that has caused the reduction.

 

Q: Are you only meeting the needs of the clients that speak Farsi or only clients who are Iranian?

 

A: We see clients from a number of BME backgrounds. We do have a number of Farsi speakers, but we also have a number of Arabic speakers and Persian speakers. The clients who access these particular courses are mainly, Iranians Iraqis, and Afghanis.

 

Item 5: Samira Ben Omar will present the NHS Hammersmith & Fulham CCG Primary Care Strategy

 

[Download the power point slides at this LINK]

 

The presentation focussed on the Primary Care Strategy for Hammersmith and Fulham CCG. However the work Samira does is across North West London around Accountable Care Systems. 

 

This is a new strategy. It is a good time to influence how the strategy is being developed. Especially so for BME organisations and other 3rd sector organisations. 

 

There is a national campaign to improve Primary care. The way we organise Primary Health Care and the way we currently deliver Primary Health Care to local people is not working as effectively as it should. The care can be dis-jointed when the person has more than one need, therefore people are going to the hospital and waiting for referrals or going somewhere else for different aspects of the same problem. We would like to see care in these situations in as few places as possible.The question we asked was, is there a better way of working with communities to improve access to Primary Care?

 

Strategy Development

 

The new strategy is being developed by Tim Spicer who is a local GP and the Chair of Hammersmith & Fulham CCG. He is on the Commissioner’s side and responsible for developing the strategy. He is working alongside David Wingfield whois a local GP. Hammersmith Broadway. He is the Chair worked with Imperial Trust. The hospitals want to work more collaboratively instead of working so separately to benefit local people.

 

The GPs want to work together as they have realised working separately is not effective. There are currently lots of different practices providing the same services so some duplications in services as well as gaps in services. Maybe they can share staff, share services as 3 or 4 GP practices will be more effective. 

 

According to GPs the most frequent need for people to see the GP is around low mood or depression, which shows that a lot of older people are isolated. So working to free clinical time to give people the support they need for these problems will make the practices work together more effectively.  

 

We are developing a Hub model where you have 3 hubs North Central and South. The Hubs will be around the practices and also around all of the voluntary and community services and social care services. The Hubs can look at populations rather than just look at those who are ill and segment them in different ways. Therefore, looking at people who are mostly healthy and seeing what their needs arepeople with complex conditions and identifying there needs. This is where the role of the voluntary and community sector working with practices is seen. Information around sign posting will be more easily accessible and clear, people who are isolated and in need of care will be identified more easily. 

 

What is the offer for the third sector? It’s an opportunity to push as much as possible to engage. The 3rd sector can begin to think about what they would like to offer. In an accountable care system, rather than just looking at how much activities has taken place, whole population outcomes are looked at. It is now more about the outcome rather than activity based commissioning. 

 

Mobilisation is the next step. The integrated care board and the GP federation are now coming together to see how this will be delivered. The voluntary sectors role is to begin to think about the conversations they should have with the CCGs and factor in this model in the considerations. Influencing what goes into the contracts.

 

Q: A concern I have, is that the way I have seen this work is that for voluntary organisations who work mainly with older people who speak English, there can be a role for them as CCGs are very interested in engaging and working with voluntary organisations but when it comes to the rest of the voluntary sector and particularly organisations who work with particular BME groups it is much more difficult for them to be involved in a meaningful way.

 

A: It will be difficult as single organisations but coming to these as an umbrella organisation it will be much more effective. To what extent do you come together as an umbrella organisation and asking your selves as the umbrella organisation, What is your offer? And what is your ask? 

 

Q:BME Health Forum in itself is a very small organisation. I think there is a role for the CVS it be involved but the issue remains for the BME Organisations to be involved meaningfully as CVS’s will have lots of other priorities as they are representatives of a wide group. 

 

A:This is where you start with what goes in to the contract and what influences you have in the contract. Small grass roots organisations needs to be involved. 

 

Q:What is the offer to get the voluntary sector involved as this is a big ask of the voluntary sector?  Is there a way for the BME Health Forum to be a part of the conversation for the voluntary sector?

 

A: West London CCG has began to think to take action on this. We have invested £500,000 to get the Voluntary sector ready. We see the huge benefit the voluntary sector can bring to the table. 

 

Comment: The BME Health Forum should have a voice at the table so it features in the plan. 

 

Q:What is the time line on implementation of the service being commissioned with this new strategy?

 

A: This will probably be within the next financial year. 

 

Item 6: Radhika Puri, Public Health Specialist, Healthy Dialogues Ltd, will present the Pharmaceutical Needs Assessment.

 

Radhika presented briefly explain the Pharmaceutical needs assessment and the need for the survey. Questionnaires were handed out amongst the participants to complete.




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» Lena Choudary-Salter takes COVID 19 Vaccine

Watch Lena Choudary-Salter, CEO of Mosaic Community Trust, take the COVID vaccine and tell us her thoughts about it on the following YouTube video recording the event.

» MEWSo Workshops weekly timetable

Please see the following weekly calendar of online workshops offered by Middle Eastern Women and Society organisation. Workshops include: Mum and baby club; All things creative; Zumba; Body & Mind - Yoga, Mindfulness and Storytelling; Conversational English for beginners; IT made simple; and Sing (in Farsi).

» COVID-19 vaccinations - translated social media statics and NHSE videos

The Coronavirus Resources Centre has published a range of translated social assets (cleared for use in England only) covering: MHRA explained; Vaccines Matter; Vaccine Deployment; Vaccine standards; Vaccine Testing and Vaccine UK trials. Languages include: Arabic; Bengali; Guajarati; Hindi; Punjabi (Indian and Pakistani); Polish; Slovak; Somali and Urdu. Also NHSE vaccination videos: London doctors, nurses and other frontline staff came forward to record messages in some of the most commonly spoken languages – apart from English – in the capital to help ensure messages about the importance of getting a COVID-19 vaccine reach all Londoners.

» Petros Tesfagherghis, Secretary of Eritrean Elders Welfare Association gets COVID vaccine

Petros Tesfagherghis, Secretary of Eritrean Elders Welfare Association at Ladbrook Grove had the Pfizer vaccine. He says: ‘Hi Nafsika. I had the vaccine. It was such a relief! No side effects. I still follow the advice, keep my distance, cover my face and wash hands. Petros.’

» Abbey Centre's Wellbeing Workshops (Wednesdays 2 -3.30pm via Zoom)

Discover new skills and new ways to look after your mental and physical wellbeing with our series of interactive online workshops with expert speakers. Sessions include: Emotional wellbeing; Chakra Tune-up meditation; Nutrition advice and making healthy snacks; Jewellery making; Yoga Nidra technique meditation; and Art sessions.

» Counselling support for British Chinese, East and Southeast Asian communities

The Chinese Community Health and Wellbeing Services (CCHWS) provides free and confidential mental health consultation, counselling and psychotherapy in Mandarin, Cantonese and English to British Chinese, East and Southeast Asian community members who have been the victims of verbal or physical abuse because of their race or where they are from.

» Volunteering opportunities at Carers Network

Carers Network have a number of exciting volunteering opportunities including Book club volunteer; Creative writing telephone group volunteer; Group exercise volunteer; Virtual gardening volunteer; and volunteer Tai Chi instructor.

» Arabic speaking mental health outreach service in Westminster

Hestia has a new mental health outreach service for the Arabic speaking communities in Westminster. The Outreach service offers a range of practical and emotional support to members of the Arabic speaking communities and supports them in working towards a recovery programme.

» COVID vaccine videos in different languages from ASK DOC

ASK DOC are in the process of producing a number of videos in different languages about the COVID-19 vaccine to pass on information and hopefully challenge common misconceptions covering the following: How it works - Why ethnic minorities should have it - When will I get it - What’s the process for getting it. Videos are currently available in Arabic, Kurdish, Farsi, Pushto, Tamil, Turkish, Gujurati and Somali.

» BAMEStream Bereavement Support Service

A FREE Bereavement Support Service has now been launched provided by BAMEStream member Nafsiyat Intercultural Therapy Centre. Nafsiyat will provide FREE culturally competent brief emotional online support to anyone from a Black, Asian or other Minority Ethnic background experiencing bereavement and loss due to the COVID-19 pandemic.

» Public message on the national booking system for COVID vaccinations

Letters inviting residents to register for an appointment at large vaccination centres have now started to be sent out by the national booking service to people in the first priority groups. The letters invite people to log onto the national booking system or call a national number to book their appointment at a centre within 45 minutes of their home address.

» The COVID-19 Vaccine - Information Video (in English, Urdu and Bengali)

Dr Iram Sattar (GP & MWNUK Trustee) separates fact from fiction in this short video. Iram debunks the misinformation surrounding the newly established Covid-19 vaccine and encourages everyone to take the vaccine when offered!

» Getting the Coronavirus vaccine - a case study

Concia Albert, Westminster resident and Head of Social Prescribing at One Westminster relates her recent experience of getting the Coronavirus vaccine.

» Community Testing for Key workers with no symptoms (RBKC info)

Unable to work from home and have no Coronavirus symptoms. Get tested. You can now get a free rapid Community Test if you have no symptoms and are a key worker or are unable to work from home.

» Free Online Contraception

If you live in Westminster or Kensington and Chelsea and you’re over 16, you can order your free contraception and sexual health test online through SHL.uk London’s online sexual health service.

» Carers Network Calendar of Activities

During the current lockdown Carers Network is continuing to run a busy programme of free online and telephone activity groups for local unpaid carers. These include new weekly telephone groups on food discussion, creative writing and poetry appreciation. Carers who do not have access to a computer or reliable broadband – or who are just put off from joining online Zoom sessions can call in and enjoy these activities.

» Infographics about COVID-19 in multiple languages

The COVID-19 Infographics website contains infographics available to download to help summarise key points about COVID-19 in a variety of languages to get the right information, in an easy to understand format, to these communities.

» Shopping Service for Westminster 50+ residents

Do you or someone you know need help with weekly personal Grocery shopping? The aim of Age UK's NEW service is to support older residents in Westminster to remain independent in the community and stay well through making their own food choices.

» Free Wellbeing Workshops for London's BAME, LGBT+ and HIV communities

Part of our CONNECT WELL programme and based on the key principles of positive behaviour change, 'Wellbeing Wednesdays' are free online workshops that help participants become more confident, motivated and resilient.

» 'How to Zoom' training for older residents PLUS Open Age main office number change

Are you doubtful, anxious, not sure if it's for you? Then join our 'How to Zoom' sessions. Open Age are offering small, supportive, tutor-led group sessions specific to your device. ALSO please note that Open Age have now changed their main office number to 020 4516 9978.

» Update on NHS Flu vaccination programme for 2/3 year olds

All children aged 2 and 3 can have a free flu vaccine at their GP practice. The vaccine is usually given as a single painless spray squirted up the nose. This spray contains a highly processed from of porcine gelatine. The NHS are now able to offer an alternative to families who prefer not to have the nasal spray. Parents of 2/3year olds can request an injected flu vaccine for their child at their GP practice. This injected vaccine does NOT contain gelatine.

» Report of Joint Committee on Human Rights: Black people, racism, and human rights

Please download and see the House of Commons/ House of Lords Joint Committee on Human Rights report: Black people, racism, and human rights - including formal minutes relating to the report.

» 'Wellbeing for All' - New service from Henna!

Henna Asian Women's group has partnered with Westminster Adult Education Services to provide amazing skill-based courses for women in Westminster and neighbouring boroughs. Services include Yoga, Zumba, Holistic massages, Cake decorating, Jewellery design, Needlecraft and many more. FREE for women on benefits otherwise membership fees apply.

» Volunteer Employment Support Project

Programme for those who would benefit from mentoring support into employment .Volunteers are matched on a one-to-one basis, for up to six months, with unemployed people living in Westminster, to help them become more employable. Support could be preparing for interviews, confidence building, or helping with C.V. and job applications or just having someone to talk to. The weekly support is currently going to be mainly by phone or video call.

» Men's Well-being Group

Mosaic Community Trust have now set up a Men’s well-being group to help and address men who are experiencing lack of emotional support and who may require a phone call on a regular basis from one of our trained male advocates to share what is happening in their lives and receive guidance on how to best navigate their situations. The purpose of a Men’s group is to help men better their lives. Men’s group take place online through workshops and engagement , and one to one sessions over the phone.

» An Avoidable Crisis - review by Baroness Lawrence on the disproportionate impact of Covid-19 on Black, Asian and minority ethnic communities.

"In the early weeks of the Covid pandemic, as mounting evidence began to show that Black, Asian and minority ethnic communities were dying at a disproportionate rate, I was asked by the Leader of the Labour Party, Sir Keir Starmer, to lead a review to investigate the reasons. It was immediately apparent that the impact on people’s health was inseparable from economic prospects and experiences of discrimination."

» Booklets on "Talking to your Children about Violent Incidents"

Witnessing, hearing or being involved in any violent or traumatic events can leave people in a state of confusion and fear. Children and young people, in particular, find it difficult to make sense of such experiences. The “Talking to your Children about Violent Incidents” booklet provides handy tips for parents, carers and other adults on how to initiate and sustain that conversation and support, along with details of some helpful services. (Booklet also available in Arabic, Somali, Bengali (Sylheti) and Kurdish (Sorani) languages.

» Counselling - one to one sessions in English and South Asian languages

Henna Asian Women's Group is offering one to one Counselling sessions available in English and also different South Asian languages. (Sessions will be online or over the phone due to coronavirus pandemic.)

» Information on Test and Trace for BME communities

The BME Health Forum has been funded by the Royal Borough of Kensington & Chelsea and Westminster City Council to run a project providing information to BME communities about the NHS Test and Trace service. We are working with 11 partners to reach 950 households where people are not fluent English speakers and may find it difficult to access information about the NHS Test and Trace service.

» Hereditary: A short documentary

Curious about the absence of black and minority ethnic voices on the theme of hereditary conditions, Yemisi Bokinni, a medical doctor by background with a degree in human genetics embarked on a year-long journey to find individuals and explore the dynamics of living with a hereditary condition from this perspective.

» 'Safe and high quality care - in a Covid-19 world' a short video from Imperial College Healthcare Trust

Imperial College Healthcare Trust continue to provide urgent and emergency care for all conditions - not only Covid-19. We are beginning to re-open our services, including routine elective procedures and surgery. In a short video presentation you can see important information about how they are keeping patients safe during the pandemic.

» COVID-19 and minority ethnic populations: new report

The South Asian Health Foundation (SAHF) partnered with the Centre for BME Health to produce the report on COVID-19 in Black, Asian and Minority Ethnic populations published last week.They have developed new recommendations to protect BAME communities from the disproportionate impact of COVID-19 that have been issued to help “close the gap” in health inequality.

» Working with NHS Imperial Healthcare Trust to improve services and trust for BME communities

In a short video presentation Nafsika Thalassis, Director of the BME Health Forum speaks about our work with NHS Imperial Healthcare Trust in responding to BME communities' concerns during the pandemic.

» Henna Asian Women's Group Services

Henna Asian Women’s Group is a women only community-based organisation that supports South Asian women to overcome their isolation. Our services include Befriending, Carers Support, ESOL, Listening and Advice, Counselling, Meditation, Exercise classes and many more. Our services are provided in a culturally sensitive environment and in South Asian languages including Bengali, Hindi, Punjabi, and Urdu.

» SWEET - Supporting Women into Employment

Are you ready? The COVID-19 crisis won’t last forever. As lockdown lessens, people will come back out of their homes and many will start looking for opportunities. Our advisers are here to help you find them! The SWEET project specialises in helping women from ethnic minorities get into work and training.

» BAME communities’ responses to COVID-19, primary care and community wellbeing

Healthwatch Central West London is sharing results from their recent research, which highlights the health and wellbeing concerns of Black, Asian, and Minority Ethnic (BAME) communities in Central West London: Our 2019 engagement: Insights from BAME Communities in CWL; The latest results from our ongoing COVID-19 engagement (COVID-19: Your Experience Matters), highlighting the responses from BAME individuals in Central West London; and our plans for continuing to engage with BAME communities over the coming months.

» SURVEY: Impact of Covid–19 on people living with obesity.

Following on from ongoing work looking at the changing impact that COVID-19 is having on the way people live, Public Health England is interested in the impact of Covid–19 on people living with obesity. They are working with Dr Adrian Brown who is a Research Fellow and Specialist Dietitian at University College London to explore perceptions, attitudes and actions of people living with obesity to the COVID-19 outbreak.

» FEATURE: Al-Hasaniya's projects and services continuing throughout COVID-19

For over 35 years, Al Hasaniya Moroccan Women's Centre has been supporting Arabic speaking families and those from an Arabic background in the local community. Since the Covid-19 government imposed lock-down we have kept our services running to serve All of our vulnerable clients. We have made changes in the way we work to keep everyone safe by working remotely.

» FEATURE: WAND UK's Activities During the COVID-19 Pandemic Period

At the beginning of March, WAND UK started thinking about how to adjust and cope with the new situation brought on by the Coronavirus. We understand the impact of self-isolation on mental health and general wellbeing. To help people maintain their own wellbeing, WAND UK started offering their yoga and dance classes online, mental health support and befriending.over the phone and also food deliveries.

» A Parents Guide to Black Lives Matter

Resources, Activities, and Tips for Families to empower children to work towards racial equality. This resource covers topics such as: What is the Black Lives Matter Movement; How do I open a conversation with children on race and racism?; How do I explain White Privilege?

» Women and Girls Network Advice Line and Sexual Violence Helpline

Our Advice Line offers free and confidential information, advice and access to on-going support for anyone in London, who self identifies as a woman (aged 14+) and has been affected by domestic and/or sexual violence and abuse. Our Sexual Violence Helpline offers free and confidential emotional support for anyone in London, who self identifies as a woman (aged 14+) and has been affected by any form of sexual violence at any time in their lives.

» COVID-19 Explained by GPs in different Asian languages

BBC Asian Network have produced videos of GPs explaining COVID-19 in the following Asian languages: Gujurati, Tamil, Sylheti,Hindi and Urdu.

» Emotional Wellbeing Project to continue via telephone support

In respect of government guidelines relating to the COVID-9 outbreak we are announcing that the BME Health Forum's Emotional Well-being project is continuing via telephone support and with the support of our partners, we hope to be able to continue support clients who don’t speak English in a number of community languages during this difficult time.

» Chinese Health & Wellbeing Clinic and COVID 19 information for the Chinese Community

In the following video Eddie Chan, former Chair of the BME Health Forum introduces the Chinese Health & Wellbeing Clinic services in Central London followed by lead doctor Dr Kit Wu who gives important public health information about the COVID 19 virus to the Chinese Community.

» Kooth - FREE online support for young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

» Mother's Support Group

Westminster Befriend a Family runs a Mother’s Support Group at Derry Hall on the Church Street Estate, between 10am and 12pm every Wednesday. It’s a place for mums and mums to be to meet up, have a (free!) cup of tea or coffee and enjoy some cake and a chat.

» March 2019 Quarterly Meeting Notes

Topics: Hammersmith & Fulham CCG's Financial Recovery Plans - request for feedback; Westminster and RBKC Councils' Dementia Strategy - request for local community input; Iraqi Association presentation; World Foods Carbs and Cals book (specifically targeted at BAME communities) Update from Diabetes Transformation team.

» December 2018 Quarterly Meeting Notes

Topics: Request for feedback on NHS 111 service; Information about Latent TB and raising awareness; request for feedback on Primary and Urgent Care services in H&F; Volunteer Centre K&C - working with BME organisations

» Henna Asian Women's Group Befriending Service

Open to Asian women living in Westminster of all ages (18 - 75+) . The service is provided in many South Asian languages. If you are experiencing loneliness and find it hard to get out, Henna's Volunteer Befriending Scheme may be for you.

» ADKC Disability Connect project

The Disability Connect project is for socially isolated disabled people (with a physical, sensory or hidden impairment) who need or would like some encouragement and support to get out and about doing activities of interest to them.

» September 2018 Quarterly Meeting Notes

Topics: Health Help Now App, GP Extended Hours, FAWA (French African Welfare Association), Central London Youth Development Trust cooking Sessions with children, Mosaic Community Trust programmes with Local Women in Church Street

» Sexual Health London - Free Home STI Testing Kit

Sexual Health London have commissioned an online sexual health testing website. It provides sexual health testing via post kit - very useful for young people and vulnerable groups.

» MEWSo - Middle Eastern Women & Society Organisation

MEWSo aims to defend and protect women from violence both at home and in the wider community

» Kooth.com Free online support and wellbeing 365 days per year

Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.

» June 2018 Quarterly Meeting Notes

Topics: Creating a new dietary resource for BAME communities with Diabetes and H&F Outcomes Framework, Update on the equalities framework & GP Extended Hours

» March 2018 Quarterly Meeting Notes

Theme: Integrated Care - My Care My Way and Engagement work done around Integrated Care Outcomes Framework

» December 2017 Quarterly Meeting Notes

Theme: Tackling Obesity in BME communities

» September 2017 Quarterly Meetings Notes

Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham

» Professional Interpreters: Language is Everything

A supplier of professional interpreters – face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.

» June 2017 Quarterly Meeting notes

Theme: Habits and Addictions in BME communities

» The Alcohol Service

Change, grow, live is a social care and health charity that works with individuals who want to change negative patterns of behaviour and achieve positive and life-affirming goals.

» March 2017 Quarterly Meeting notes

THEME:Getting involved in improving services

» African Women's Care

AWC works with Black, Asian, Minority Ethnic and Refugee (BAMER) adults, children and young people, fleeing domestic and sexual abuse including forced marriage, human trafficking, female genital mutilation, gang violence and ‘honour’-based violence.

» December 2016 Quarterly Meeting Notes

THEME: Migration, Homelessness and Mental Health

» July 20th Diabetes Open Meeting Notes

THEME: Diabetes and Black Minority Ethnic Communities

» May 2016 Quarterly Meeting notes

THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...

» March 2016 Quarterly Meeting notes

THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.

» Healthy Relationships:Healthy Baby Programme

Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...

» December 2015 Quarterly Meeting notes

Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...

» The Talking Talk Shop at The Dalgarno Trust, Wednesdays 11am - 12.30pm

The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...

» September 2015 Quarterly Meeting Notes

THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.

» SMART Projects Stop Smoking Service

SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...

» Al-Aman (DVIP) Arabic Speaking service

DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...

» Different Voices’ Directory of Services in Westminster and Kensington & Chelsea

A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...

» Royal Trinity Hospice launches new dementia service in Kensington and Chelsea

Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...

» Conversational English for beginners (for over 50s)

Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF...

» Healthier Homes Project

The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...

» ANGELOU Referrals

On the 1st July ADVANCE in conjunction with eight other organisations launched a shared service across Hammersmith & Fulham, Kensington & Chelsea and Westminster supporting women and girls who are experiencing or have experienced violence and abuse this partnership is called Angelou...

» MEND Healthy Lifestyle Programmes for Children and Parents

Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition…Do It! (MEND)...

» IRANIAN ASSOCIATION - Advice and Education Centre Services and Classes

General Information and Advice; English Language Classes; English Language Exam; Information Technology Course; Counselling and Group Therapy; Exercise and Health Awareness Workshops; Tests For Citizenship and Settlement; Immigration and Citizenship Advice & Arts and Cultural Activities... ;

» June 2015 Quarterly Meeting notes

THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...

» March 2015 Quarterly Meeting notes

THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING

» Solace Women’s Aid Ascent Counselling Service (also in other languages)

Solace Women’s aid is an accomplished charitable organisation providing a range of support services to women and children. Our specialist domestic and sexual violence counselling service provides 16 free counselling sessions which includes an assessment, for women and girls from 14 year old...

» IAPT Courses and Workshops

IAPT (Improving Access to Psychological Therapies) are running one off workshops and 6 weeks courses on a variety of subjects from confidence building, Improving sleep, procrastination, assertiveness and much more. People can refer themselves and organisations can also arrange for sessions to be delivered at their site...

» Access to Health: Information and Referral form

‘Access to Health’ is a programme which aims to support homeless and vulnerably housed pregnant women and families with a child/children under 5 years old in Westminster or temporarily housed outside the borough...

» Services

» Activities/Courses

» COFFEE MORNINGS with SW1 Community Organisers every Friday 10.30 - 12.00

Share your ideas, chat and catch up on local issues. Open to all SW1 residents. VENUE: The Hinsley Room, Morpeth Terrace. London SW1P 1EW. Time: Every Friday 10.30am - 12pm...

» Exercise for Health and Wellbeing in 2015 with SW1CO (Fridays am)

EXERCISE FOR HEALTH, WELLBEING to increase mobility, balance and sense of well-being. Open to all SW1 residents. VENUE: Hinsley Room, Morpeth Terrace, SW1 TIME: 9.30 – 10.30 AM. Every Friday - £2 donation...

» December 2014 Quarterly Meeting notes

THEME: WHOLE SYSTEMS INTEGRATED CARE

» September 2014 Quarterly Meeting notes

THEME: FGM

» New Young Women's Domestic Violence project for Arabic speakers

Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...

» June 2014 Quarterly Meeting notes

THEME: MENTAL WELLBEING

» Counselling Services for female survivors of domestic and sexual abuse (Westminster and K&C)

Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...

» New Domestic Abuse service for Arabic speaking Women

Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse. Our service is aimed at young women aged between 16 and 25 years old...

» Kick-It FREE Stop Smoking Support service for local communities

The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...

» Westminster Connect - Peer support group

The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...

» April 2014 Quarterly Meeting notes

THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities

» Housing and resettlement, Welfare benefits and debt advice (Westminster)

The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...

» Zumba at Portobello Green Fitness Club

Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...

» IKWRO - Self Confidence Support Group for Women

Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...

» November 2013 Quarterly Meeting notes

THEME: URGENT CARE – ‘IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?’

» Employability Services in Westminster (as of 20/01/2014)

In light of all the changes in services in Westminster, I have recently completed a piece of work which is a document listing current employability services available at present for families...

» Drinkwatchers Group EVERY Wednesday

The Horn of Africa Health and Wellbeing Project runs a WEEKLY Drinkwatchers support group on Wednesdays - sessions are free and cover the physical, social and psychological effects of alcohol and support available...

» September 2013 Quarterly Meeting notes

Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'

» K&C Mind HARP Group (Hoarding, Acquiring Recovery Planning)

The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...

» British Red Cross Refugees and Befriending Project

The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...

» December 2012 Quarterly Meeting notes

THEME: IMPROVING OUR MENTAL WELLBEING

» September 2012 Quarterly Meeting notes

THEME: IMPROVING NHS COMMUNITY SERVICES – KEEPING PEOPLE OUT OF HOSPITAL

» June 2012 Quarterly Meeting notes

» Community Champions Coffee Mornings - Diabetes (starting Wednesday 4th September)

Are you worried about diabetes? Or want to know more about it. Come to our health themed coffee morning. Where alongside your tea or coffee you can engage in health issues which affect you or others around you...

» July 2013 Quarterly Meeting notes

» Free Days Out for Carers in Kensington and Chelsea

We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...

» Storytelling Women’s Group at the Refugee Therapy Centre.(every Wednesday)

Come along and join our friendly Storytelling Women’s Group at the Refugee Therapy Centre.We welcome women with all levels of English. It’s a great way to get to know new people and practise your language skills.We meet every Wednesday from 11:00am—14:00pm...

» March 2011 Quarterly Meeting notes

» June 2011 Quarterly Meeting notes

» September 2011 Quarterly Meeting notes

» December 2011 Quarterly Meeting notes

» March 2012 Quarterly Meeting notes

Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing

» March 2013 Quarterly Meeting notes

Theme: Women’s Health & Wellbeing Date: 6th March 2013 Venue: Lighthouse West Lodon

» Domestic abuse and Sexual violence Information about Helpline services in your area

Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...

» Psychological Therapies in languages other than English

Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...

» Personalisation Project at the Chinese Mental Health Association

The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...

» Arabic Women’s Project at Al-Hasaniya, North Kensington

Based in North Kensington we offer advice and support in health and welfare of Arabic speaking women. We have a Domestic Violence project and also a children and families mental health project as well as many other...

» GO4mental health

A website/ directory for mental health service users in Westminster...

» North London Rape Crisis Service

North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...

» Dual Diagnosis User Involvement Project [Westminster]

Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...

» Women's Wellbeing, Patient Empowerment and Mental Health & Wellbeing projects at Mosaic Community Trust

The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...

» Help for your Family with Home-Start (Westminster)

We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...

» Fit-for-Life - Free 8 week weight loss programme

This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...

» LIVING WELL - Wellbeing services

Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...

» Deaf Hope Services

Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...

» Healthworks

HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs

» South Westminster Centre for Health

Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...

» Improving Access to Psychological Therapies (IAPT) - Westminster service

STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...

» FGM (Female Genital Mutilation) Service

West London African Women's service - Community support and information...

» Jobs in Mind

Jobs in Mind, a mental health charity whose varied services provide specialist support and advice around problems at work, training and education. Our mission is to understand, support and enable the recovery of those affected by mental health problems...

» NHS videos aimed at newly arrived migrants in various languages

Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...

» Counselling Directory - search for a counsellor or psychotherapist near you

Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...

» Health Centre for walk-in (unregistered) patients

The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...

» Befriending for Asian Women at Henna

Henna’s befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...

» Housing Factsheet Library

Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...

» Women's Therapy Centre

The Women's Therapy Centre has been offering individual and group psychotherapy to women since 1976. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social...

» Get Active! - Affordable activities for all abilities and ages at the Beethoven Centre

See details below for affordable activities for all abilities and ages available at the Beethoven Centre...

» Substance misuse services - NEW three borough service

Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...

» Helpline for Maternity Services

The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.

» Westminster Wellbeing - Free NHS service promoting Health and Wellbeing

Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...

» Foot and Toenail Care Service in Westminster

Having Problems Managing your Nail Care??? Apply for Westminster’s new Basic Foot Care Service now!...

» Maternity Action Advice Line

Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...

» Dementia Adviser Service in Westminster

The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...

» HELP Counselling - low cost short & long term counselling service

Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...

» Rape Crisis London

Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...

» Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

» Healthier Life for You blog

Healthier LIfe 4 You is a community organisation not for profit with charitable aims. We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...

» Public Health Training Service - RBKC

The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...

» Breathe Easy Support Group

DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...

» Employers: Fit for Work Service Leaflet

If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...

» Independent Domestic Violence Advisory Service at ADVANCE

ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...

» Jobs/Volunteering