July 2013 Quarterly Meeting Notes
Date & Time: 3rd July 2013, 10am – 1pm
Venue: Lighthouse West London, 111-117 Lancaster Road, W11 1QT
Theme: Women’s Health & Wellbeing
Eddie Chan, BME Health Forum Chair and Director of the Chinese National Healthy Living Centre, welcomed all to the meeting and introduced the first item.
The BME Health Forum Unscheduled Care Project
Nisha Subasinghe, Project lead, BME Health Forum
Aims: to gather insight into the patterns of unscheduled care use in the local community. To see why people use A&E services and why some people receive hospital care in an unplanned way.
We then want to feed this information back to the commissioners and providers
We also want to produce recommendations aimed at improving care for people from local communities.
Capacity building – to improve the capacity of local organisations to understand local health services and also to train and offer work experience to local people (those who will conduct the research questionnaires).
Target Participant Groups:
- Patients with long term conditions (e.g. diabetes, heart disease etc)
- Parents of children with long term conditions (e.g. asthma etc)
- Adults without long term conditions who are frequent users of A&E (e.g. 3 times in the last 2 years)
- Parents of children without long term conditions who are frequent users of A&E (e.g. 3 times in the last 2 years)
Clients must either:
- Be registered with a GP within the NHS Central London CCG
- Live within the NHS Central London CCG catchment area and not be registered with a GP at all
minimum of 80% of clients from BME groups and a minimum of 75% will not be in full employment.
Delivery requirements from participating organisations:
- 20 volunteers - recruited and supervised
- 5 Named members of staff - to manage the project
- Minimum of 125 clients - taking part in research
- Ongoing input into the project - designing questionnaires and writing the final report
- understanding why people from local communities access emergency services and receive unscheduled care
- Local voluntary organisations with increased knowledge, skills and capacity to support their clients to use NHS services appropriately
- Trained volunteers from the local community who have gained understanding and experience of community research and about how to use the NHS appropriately.
[To download the power point presentation for this talk please click on this LINK]
Question: Who are the participating community organisations involved in this project?
Answer: The Abbey Centre, Healthier Life 4 You, Marylebone Bangladesh Society, Midaye Somali Development Network, and MIND.
The BME Health Forum Maternity Project
Nafsika Thalassis, Director of the BME Health Forum
- 2 year duration
- Research conducted with 10 pregnant women from Black and Minority Ethnic communities
- We follow the women’s experience throughout their pregnancy and post-natally
One of the women who had to have a c-section was not given information about how to look after the wound and ended up with an infection and was readmitted to hospital.
No interpreter was offered to the above woman and they are told that language line should not be used.
Another woman actually asked for an interpreter during one of her visits to a health professional but she was told that they could understand her fine and that an interpreter was not needed.
- Some of the info collected at booking appointments is inadequate e.g. quite often mental health questions are not asked but are ticked as if they had been asked on the notes
- Woman who had FGM had no record of this in her notes.
- Woman who had a hearing impairment and used a hearing aid was treated as if she was deaf - an assumption made without an enquiry.
- None of the women were given all the information that is laid out in the NICE guidelines (check slide)
- Difficulty navigating pathway
- Ramadan – many women fast during pregnancy. It would be helpful to have some more evidence based information available to women who are fasting.
- Many women felt that on occasion staff do not listen or are rude.
- Not all women who are eligible are told about the birth centre.
- On the whole the labor experiences for women were positive – difficulties were before and after because these women suffer poor outcomes.
[To see the power point slides for this presentation click on this LINK]
Question: I am surprised – are staff not receiving mandatory cultural awareness training?
Answer (Shireen Jones – head of Midwifery at Imperial): Yes, all of our staff receive ICARE training. Furrakh Mirza delivers training on all the issues presented. We are also increasing the training offered.
Further question: are you training them in using the person centred approach?
Answer: Yes that is standard. Much of it is about empowering women and making sure women know where to go.
Question: What is the ‘Birth Centre’?
Answer: The Birth Centre is the area for low risk pregnancies – it is solely staffed by midwives.
Response to the BME Health Forum maternity project
Shereen Jones, Lead Midwife, Imperial College Healthcare Trust
I have been the lead midwife at St Mary’s Hospital coming up to a year.
I received the report from Nafsika and found what I read there quite shocking. It is true that the project started 2 years ago and since then some things have changed.
The first thing was to look at what has changed.
PALS gets feedback via the feedback comment card.
MSLC (Maternity Services Liaison Committee) get excellent feedback from women users.
Need to improve how women book in though – some women, especially for their first pregnancy are booking in late - we are not getting these women in to services early enough.
We are not getting information out to women in their own languages.
In St Mary’s the main languages are Polish, Arabic, Somali, and Japanese.
In Queen Charlotte’s the main languages are Arabic, Portuguese, Farsi, Bengali, and Chinese.
We are currently creating a new video with the MSLC that will cover the whole maternity pathway. It is designed by women and will be presented by women. It will be translated into the top 5 languages.
We are also thinking of creating business cards with a link to the video.
Question/ comment: We should not underestimate the computer illiteracy of much of our community.
Answer: Yes, it’s true. We are also planning to get the videos to be shown in children’s centres and ante-natal clinics.
Inaccurate info from GPs
We are trying to get women to refer themselves directly to Maternity Services. We are also trying to improve the info we get from GPs about histories and risks.
What are we doing about assessing risks?
We are working together with Standing Together Against Domestic Violence. They are running a project around Maternity led by Rina Mehta.
They are offering Domestic Violence awareness training to all our staff as it was apparent that routine questions were not always being asked.
Face to face interpreters are being offered for all who need it at the initial booking appointment. After this time Language line can be used.
Where we are:
Baby Friendly Initiative - we have staff training around breast feeding and infant feeding. We have created a patient friendly info leaflet which is also available in pictorial form.
Vitamin D supplementation is now routine.
One to one case loading for vulnerable women.
This is an excellent service where vulnerable women are offered the same midwife throughout their maternity. It is only available for women in a specific catchment area.
Fasting for Ramadan during pregnancy
Our knowledge base around this is not good but we have looked into this and do now have an information fact sheet available on this. Also on NHS Choices there is a guideline on fasting healthily during Ramadan which has a paragraph around pregnancy (http://www.nhs.uk/livewell/healthyramadan/pages/faqs.aspx)
We have also discovered that the ‘Baby Centre’ website has some very useful information that can be passed on (http://www.babycentre.co.uk/c1028951/ramadan-and-pregnancy)
[To download and view the PDF slides for this presentation please click HERE]
Question: It’s great to hear that there are improved plans for interpreting services. Will its usage be audited and monitored at all?
Answer: Right now we can only monitor its usage from looking at the budget.
Further comment: Monitoring really needs to happen regularly and some number needs to be arrived at around the amount needed – a target around what you would expect to use.
Question: A common issue seems to me to be that many women are sent home during labour. How can you improve the communication? It seems that staff are under pressure and that there are not enough staff.
Answer: We are under pressure – that is a fact. There are lots of factors. For early labour we are looking at the birth environment, being caring to women and looking at what we are telling them. We are trying to warn women and make it clear to them what to expect from 34 weeks and also encouraging them to make a phone call before coming in.
Question/ comment: The one thing you have not spoken about is your communication with GPs. Most GPs want to be involved. The majority of women come to GPs first so you could half your workload if you had improved communication with GPs.
Answer: The schedule of care is quite confusing. We are trying to improve it and make it clearer for all.
Question: Regarding interpreting – there are different types of dialects in Arabic – how do you deal with this?
Answer: We do try and ask about the correct dialect.
Question: Is there an opportunity here to get support from the community (regarding interpreting?)
Answer: For clinical interpreting it has to be a formal service but in other aspects – yes, people from the community could be used and is a good idea.
Question: We have Community Health Champions and we could have Maternity Champions – volunteers trained and supported to help women through the pathway,
Answer: Yes – this is a very good idea.
Cultural issues regarding Child Protection for Black African children in UK
Dorcas Gwata. Specialist Psychiatric Liaison Nurse, CNWL
I have been working at AFRUCA (Africans Unite against Child Abuse) a charity focused on the rights and welfare of African children. It is pragmatic and so focused on policy and the African community make a huge contribution to the work – there is a wide representation in front line staff.
Most African children end up being taken into foster care because of corporal punishment but here is a list of reasons:
- Corporal punishment
- Illegal fostering
- Child neglect
- Child trafficking
- Socio-economic problems
- Domestic violence is unrecognized and unreported
- First child syndrome – older sibling forced to look after younger children – often forced and beaten.
Compounding factors – there is a problem of not understanding UK law. Here children are often taken away by social services for practices that are deemed normal in Africa.
Eg. In Yoruba culture it is common practice for parents to give a specific type of massage to a 2 year old. In one case the child’s wrists were inadvertently broken. The child was taken to A&E and after this was taken away from the parents by social services.
Branding children as witches
Religious leader/ Pastors misuse influence. Often they ask donations of 10% of people’s food or money.
Around the cycle of Witchcraft accusations - The Dove Project – Supporting families affected by witchcraft branding in Newham
The Dove project is a pilot project funded by Trust for London is a partnership between AFRUCA, London Borough of Newham and Child and Adolescent Mental Health Service. It aims to provide a holistic approach towards meeting the needs of children and families where there has been child abuse as a result of witchcraft branding.
Children are often taken from very poor areas in Africa and entrapped with fear. Teenagers are taken to ‘baby making factories’ where babies are sold on.
AFRUCA’s anti child trafficking project aims to raise awareness among African communities about the dangers of child trafficking. We also support children and young people who have been trafficked via a range of support programmes. Over 250 children and young people have benefited from our work in this area.
FGM is not religiously defined and it is against the law in this country. Recognition that this process is harmful and also conviction is important to get the message across.
[For more detailed information from this presentation please go to AFRUCA’s website: http://www.afruca.org/about-us/]
Question: Are schools aware of FGM and also identifying children who may be at risk of FGM? Do AFRUCA go and talk to schools?
Answer: Yes AFRUCA do work with schools and schools do make referrals to AFRUCA.
Question: How serious is FGM?
Answer: We don’t have specific numbers but even one death would be too many.
Question: Great job in raising awareness of abuse. How as professionals do we deal with spiritual explanations – what is the balance? We also need to be careful that we don’t see all people with spiritual explanations as potential abusers.
Answer: Yes of course but do we do need to recognize that there is a problem.
Question: How can we promote prevention of FGM? It is a deep cultural thing. What education can we give – what preventative strategy is there?
Answer: The charity FORWARD have a lot of teaching programmes and do a lot of work around this.
Question: How do you engage the community? How are you received as a charity? It can be hard to hear something that goes against your convictions.
Answer: Well most of the people who have been referred to us have already had their children taken away via a court order so they are along the process.
Westminster Joint Health and Wellbeing Strategy
Rob Patrick, Policy Officer, and Holly Manktelow, Senior Policy Officer, Westminster City Council
Domestic Abuse training across all services (such as)
- Housing services
- Benefit services
- Advice services
To bring in voluntary and community services
Children services – to look at how they might be able to improve child development services.
Childhood obesity – there is so much more to do about this, good environment, bringing the whole family into it.
Immunisation at a national level – does it take into account the local cultures and more vulnerable communities - Extra info is needed.
Westminster will ensure that local needs are incorporated.
[To download the power point slides to the above presentation click on this LINK]
Question (Nafsika Thalassis, BME Health Forum Director): Regarding dental health – one thing that came up in a research study the Forum did a few years ago is the issue of health inequalities. Access was identified as an issue and not in the sense of not being able to see anyone but rather in not getting the full range of the service e.g health professionals not asking the correct questions. In view of this there could be more actions in your strategy to tackle the issue of why people from deprived communities get less from services.
Answer: Yes – but some elements when looking at obesity are different – they are more environmental and cultural e.g. people only having access to a lesser quality of food.
Comment: The Health Trainer service looks at behavior change – they find out from individuals what they want to change in their life and support them to make these changes.
Answer: Yes, the Health Trainer service and also the Community champion services are excellent – we want to improve links with these services.
Question/ comment: Services need to be improved and their accessibility needs to be improved as well. You need to talk to people to find out what the barriers are. The other side is self-prevention. We want a bigger drive to promote prevention in the community in an appropriate way. We need to bring in to awareness the massive role that the community/ third sector play and could play more in supporting health outcomes initiatives and with a commissioning strategy behind it to support these organisations to deliver on this work.
Answer: Yes, we are looking at it and we want to cut down on duplication of services. It is a two layer process and the board is very young.
At the moment we are looking at specific changes to be made to existing projects. We do need some time to develop relationships for the future planning of services though.
Question: It would be important that the Public Health commissioning strategy board also talk to the Third sector commissioning strategy board.
Answer: Yes we will. We want to take on board and work together with Public Health and the Third sector. The willingness is there but we do need still to work out how this can be effectively achieved.
Gloji is a free 12-week programme that re-educates people about their eating and lifestyle habits and is based on real science behind behaviour change. It looks at five important aspects of health: Movement, Nutrition, Alcohol, Mind and Sleep. Ultimately, clients are given the tools to be able to gradually build healthier habits independently and lose weight sustainably without dieting.
Do you have an idea for improving your local environment? We know that working together at every level is key to igniting an incredible climate response. You know what’s going to work in your neighbourhood! So, if you are part of an organisation or charity with a project in mind, we want to hear from you. Grants of up to £30,000 are available through our new ‘Greener Futures Fund’ in partnership with the London Community Foundation.
Here is Steve McQueen's EMBARRASSED - a short film created to help raise awareness of prostate cancer within the black community and featuring Idris Elba CBE, Chiwetel Ejiofor CBE, Michael Ward, and Morgan Freeman.. The message is that if you are a black man aged over 45 you should ask your GP for a PSA test. Prostate cancer is generally easy to treat (without chemotherapy) and survivable if caught reasonably early.
Age UK Hammersmith & Fulham's Digital Diabetes service in collaboration with Know Diabetes aims to support people in accessing online diabetes services whilst developing their basic digital skills. We will offer free training for all adults on using email, whatsapp, zoom and more; give free access to Know Diabetes app and website which provides advice, tips and courses. Get involved and you will recieve a free copy of carbs and cals book at your graduation!
Residents across North West London now have access to GP and practice nurse appointments from 6.30pm-8pm (6pm-9pm in Brent, Kensington and Chelsea, Queen's Park and Paddington), Monday to Friday and from 8am-8pm on Saturday, Sunday and Bank Holidays. Patients can access these extended access appointments by calling their GP practice to book an appointment or by calling NHS 111 when their own practice is closed.
Open Age is currently seeking to recruit a Senior Project Co-ordinator (part time). The successful applicant will have experience of recruiting, training and supporting volunteers and delivering a successful project or service. You will have an interest in motivational approaches to engaging people in their own wellbeing and strong interest in supporting volunteers.
Age UK Hammersmith and Fulham are working with NHS to promote and support the free lung health check project targeted at smokers or ex-smokers who are aged 55 - 74 and living in Hammersmith and Fulham. We explain lung health check procedure to people and support them to make an appointment.
Increasing vaccine confidence: pregnancy and fertility for both men and women. Please see this useful resource to support your vaccine conversations. It includes the latest insights and evidence, as well as quotes from professionals, key model Q&As and where to find further resources.
The NHS North West London Clinical Commissioning Group (CCG) continue to provide both face to face appointments as well as online services to ensure our patients can access their GP in the way that suits them. The NHS is seeking public views on online GP consultation services. We want to hear from our patients and the public about what’s working, what doesn’t and how we can make it better so that our online services remain beneficial to those using them.
The Advocacy Project are looking for Independent Advocates to take on short-term assignments across London. The post-holder will provide independent advocacy in various settings, including in the community, people’s homes, and hospital settings including mental health wards.
Hearing the Voice (Durham University) is delighted to announce that our ‘Quick Read’ information fact sheets about hearing voices have now been translated into the top 10 spoken languages other than English in the UK. Each PDF provides information about the following topics: What is hearing voices?; How common is it?; Why does it happen?; Coping strategies;
Talking about hearing voices – Tips for voice-hearers; Talking about hearing voices – tips for supporters
The ClementJames Wellbeing Clinic provides ear acupuncture in a peaceful, supportive, safe environment. Ear acupuncture can be used for relaxation, anxiety and stress relief, health and wellbeing support. The Wellbeing clinic runs every Tuesday from 2.30 - 5.30pm.
Women and Girls Network (WGN) is a specialist organisation leading in developing and delivering innovative and effective services for women and girls who have experienced all forms of gender-based violence. We seek practitioners for our outstanding therapeutic services across London, who will thrive in a multi-cultural feminist environment.
Reach your potential with NHS Cadets and learn the skills you need to support vital healthcare teams across the country. NHS Cadets is a new programme created by St John Ambulance in partnership with the NHS, providing opportunities to explore skills, knowledge and volunteering roles within healthcare. It is aimed at young people aged 14 to 18 who are from communities currently under-represented within the NHS and St John Ambulance.
Come along and experience a relaxing therapeutic massage for aches and pains carried out by our trained massage therapists. A qualified dietician and nutritionist is also available to give advice Have a chat with our trained emotional support worker for your overall health and peace of mind. Every Monday 12 - 2pm at the Portman Centre.
For its Autumn 2021 funding round The Fore is offering 6-18 month grants of up to £15,000. The Fore is particularly looking to fund small organisations working with marginalised groups and led by people in the community that may have found it hard to access trust and foundation funding in the past. They're looking to support orgs with under £500k turnover and want to see the potential for "transformational impact"
Grants of up to £10,000 are available to help
London communities experiencing racial inequality meet their immediate needs related to Covid-19. The deadline is 12 noon (BST), Monday 4 October 2021
We're inviting you to participate in experience-led research and a campaign that aims to address racial inequality and biases in menstrual and female reproductive healthcare. Freedom4Girls are a Leeds based charity working to eradicate period poverty. By period poverty we don't just mean no access to period products, but where people aren't not adequately supported when it comes to their periods!
Volunteer for Westminster Befriend a Family's Mentoring for Mums programme and support mums with parenting challenges, getting into employment and education and providing a listening ear. You will get Mentoring training, monthly supervision, one to one support, and a sense of empowerment and achievement.
The Mentoring for Mums programme provides emotional, social and practical support to mothers of children aged 5 and up, either online, over the phone or face to face. Over 12 to 24 weeks mentors offer coaching-style support to empower mums to identify changes they wish to make and goals they wish to achieve. Volunteers support mums, provide listening ear and talk through the challenges mothers face.
Volunteer with Homestart! In these challenging times support for vulnerable families is needed more than ever! Could you befriend and telephone a family every week to offer friendship, practical advice, and emotional support? Or help a pregnant woman prepare for her new baby? If so, this volunteer role is perfect for you!
Carers Network has launched an exciting new project in Westminster called Carers Connected. Through this project local unpaid carers and other members of the community have the opportunity to share their skills, hobbies, interests and passions with local carers. It could be a hobby, skill or interest such as storytelling, embroidery, cookery, a language, localhistory, IT
skills — or anything that they are passionate about. These sessions for carers will be both online and in-person groups that will be in a Covid-safe
The House of Commons Health and Social Care Committee have published the following report evaluating maternity services: "Evaluation of the Government’s progress against its policy commitments in the area of maternity services in England". You may download and read by clicking through to this item.
In April, we began collecting blood plasma from donations to make vital antibody-based medicines and we urgently need more people to make donations. These medicines – called immunoglobulins will help thousands of people with immune diseases. NHS Blood and Transplant is asking for men between the ages of 17 and 66 to consider donating their blood plasma.
The National Lottery Community Fund and The Ubele Initiative, on behalf of The Phoenix Way Partners, have jointly announced a new £50 million partnership aimed to boost funding and support to Black and Minoritised Community charities and grassroots groups over the next five years. The new initiative will help to facilitate engagement with Black and Minoritised community-led charities and grassroots groups to enable them to access funding and support that have previously failed to reach them and have been difficult for them to access.
One You are a healthy lifestyle service offering free online weight management courses, a virtual gym, wellbeing workshops, cooking classes and stop smoking support for residents of RBKC and Westminster. They have recently launched their interpreter service so that their offering is accessible to a wider community.
The Several Seats Mentorship Scheme aims to promote and facilitate professional development for women aspiring to work in the field of mental health. The scheme offers personal and professional mentoring for 8 months and will be on an online cloud-based app platform. This scheme provides support to women to develop and strengthen their portfolio as well as get their foot through the door of a competitive and demanding industry.
FREE Multi Sports Sessions being delivered by SportWest across the borough. These are starting the week commencing the 21st June. Targeted at 14 – 18 year olds but the age range is flexible. Locations include Lisson Green MUGA, QPG Sports Pitch, Amberley Estate Pitch, and Churchill Gardens Youth club pitch.
The new Racial Equality strand is open to charities with an income of between £25,000 and £1 million. To be eligible, applicants need to be supporting people from specific minoritised communities to overcome any of 11 specified Complex Social Issues including: Addiction and dependency on alcohol, drugs and/or gambling; Asylum seekers and refugees; Care leavers; Domestic and sexual abuse; Homeless and vulnerably housed; Learning disabilities; Mental health - read on for full list.
FORWARD Support - Safe & culturally sensitive support for Black, Asian & Minority Ethnic (BAME) women, asylum seekers or refugee victim-survivors of domestic abuse & harmful practices such as FGM, so called 'honour' based abuse, forced marriage & abuse based on faith/belief. Online or telephone services Include: COVID-19 support from peer support workers
One-to-one emotional support & casework; Migrant Women's coffee morning & Whole & Healthy Woman's group; Community workshops for faith leaders & local organisations; Frontline Professionals training & advice on harmful practices.
The new report ‘Ethnic diversity in fertility treatment’ highlights disparities in access to and outcomes of fertility treatment by ethnic group from 2014-18 and actions for the HFEA and others to undertake in response. The report highlights that people from ethnic minority backgrounds undergoing fertility treatment are less likely to have a baby, with Black patients having the lowest chances of successful treatment.
To speak to a caseworker or solicitor at North Kensington Law Centre, please call us on 020 8638 7429 at the following times: Immigration & Asylum (Monday 10 – 12pm), Employment (Monday 2 – 4pm), Welfare Benefits (Tuesday 1 – 3pm), Housing (Thursday 10 – 12pm), Crime (Thursday 1 – 3pm)
The North Kensington Self-Care programme aims to support the communities in North Kensington affected by the Grenfell Tower fire to manage their long-term health conditions in a non-medical manner, whilst building confidence, knowledge and skills to manage their health and wellbeing. It also aims to provide tools to improve health outcomes and to identify barriers to health and develop solutions.
Hestia has a new mental health outreach service for the Arabic speaking communities in Westminster. The Outreach service offers a range of practical and emotional support to members of the Arabic speaking communities and supports them in working towards a recovery programme.
ASK DOC are in the process of producing a number of videos in different languages about the COVID-19 vaccine to pass on information and hopefully challenge common misconceptions covering the following: How it works - Why ethnic minorities should have it - When will I get it - What’s the process for getting it. Videos are currently available in Arabic, Kurdish, Farsi, Pushto, Tamil, Turkish, Gujurati and Somali.
A FREE Bereavement Support Service has now been launched provided by BAMEStream member Nafsiyat Intercultural Therapy Centre. Nafsiyat will provide FREE culturally competent brief emotional online support to anyone from a Black, Asian or other Minority Ethnic background experiencing bereavement and loss due to the COVID-19 pandemic.
All children aged 2 and 3 can have a free flu vaccine at their GP practice. The vaccine is usually given as a single painless spray squirted up the nose. This spray contains a highly processed from of porcine gelatine. The NHS are now able to offer an alternative to families who prefer not to have the nasal spray. Parents of 2/3year olds can request an injected flu vaccine for their child at their GP practice. This injected vaccine does NOT contain gelatine.
Please download and see the House of Commons/ House of Lords Joint Committee on Human Rights report: Black people, racism, and human rights - including formal minutes relating to the report.
Residents of the Royal Borough of Kensington and Chelsea and Westminster City Council can now access free contraception online. All you need to do is register on the website, you will directed to the contraception page where you will find all methods available these include; Emergency Hormonal Contraception, Progesterone only pill and the Combined only pill.
The BME Health Forum has been funded by the Royal Borough of Kensington & Chelsea and Westminster City Council to run a project providing information to BME communities about the NHS Test and Trace service. We are working with 11 partners to reach 950 households where people are not fluent English speakers and may find it difficult to access information about the NHS Test and Trace service.
Imperial College Healthcare Trust continue to provide urgent and emergency care for all conditions - not only Covid-19. We are beginning to re-open our services, including routine elective procedures and surgery. In a short video presentation you can see important information about how they are keeping patients safe during the pandemic.
Following on from ongoing work looking at the changing impact that COVID-19 is having on the way people live, Public Health England is interested in the impact of Covid–19 on people living with obesity. They are working with Dr Adrian Brown who is a Research Fellow and Specialist Dietitian at University College London to explore perceptions, attitudes and actions of people living with obesity to the COVID-19 outbreak.
BBC Asian Network have produced videos of GPs explaining COVID-19 in the following Asian languages: Gujurati, Tamil, Sylheti,Hindi and Urdu.
In respect of government guidelines relating to the COVID-9 outbreak we are announcing that the BME Health Forum's Emotional Well-being project is continuing via telephone support and with the support of our partners, we hope to be able to continue support clients who don’t speak English in a number of community languages during this difficult time.
In the following video Eddie Chan, former Chair of the BME Health Forum introduces the Chinese Health & Wellbeing Clinic services in Central London followed by lead doctor Dr Kit Wu who gives important public health information about the COVID 19 virus to the Chinese Community.
Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.
Westminster Befriend a Family runs a Mother’s Support Group at Derry Hall on the Church Street Estate, between 10am and 12pm every Wednesday. It’s a place for mums and mums to be to meet up, have a (free!) cup of tea or coffee and enjoy some cake and a chat.
Topics: Hammersmith & Fulham CCG's Financial Recovery Plans - request for feedback; Westminster and RBKC Councils' Dementia Strategy - request for local community input; Iraqi Association presentation; World Foods Carbs and Cals book (specifically targeted at BAME communities) Update from Diabetes Transformation team.
Topics: Request for feedback on NHS 111 service; Information about Latent TB and raising awareness; request for feedback on Primary and Urgent Care services in H&F; Volunteer Centre K&C - working with BME organisations
Open to Asian women living in Westminster of all ages (18 - 75+) . The service is provided in many South Asian languages. If you are experiencing loneliness and find it hard to get out, Henna's Volunteer Befriending Scheme may be for you.
The Disability Connect project is for socially isolated disabled people (with a physical, sensory or hidden impairment) who need or would like some encouragement and support to get out and about doing activities of interest to them.
Topics: Health Help Now App, GP Extended Hours, FAWA (French African Welfare Association), Central London Youth Development Trust cooking Sessions with children, Mosaic Community Trust programmes with Local Women in Church Street
Sexual Health London have commissioned an online sexual health testing website. It provides sexual health testing via post kit - very useful for young people and vulnerable groups.
MEWSo aims to defend and protect women from violence both at home and in the wider community
Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.
Topics: Creating a new dietary resource for BAME communities with Diabetes and H&F Outcomes Framework, Update on the equalities framework & GP Extended Hours
Theme: Integrated Care - My Care My Way and Engagement work done around Integrated Care Outcomes Framework
Theme: Tackling Obesity in BME communities
Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham
A supplier of professional interpreters – face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.
Theme: Habits and Addictions in BME communities
Change, grow, live is a social care and health charity that
works with individuals who want to change negative
patterns of behaviour and achieve positive and life-affirming
THEME:Getting involved in improving services
AWC works with Black, Asian, Minority Ethnic and Refugee (BAMER) adults, children and young people, fleeing domestic and sexual abuse including forced marriage, human trafficking, female genital mutilation, gang violence and ‘honour’-based violence.
THEME: Migration, Homelessness and Mental Health
THEME: Diabetes and Black Minority Ethnic Communities
THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...
THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.
Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...
Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...
The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...
THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.
SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...
DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...
A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...
Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...
Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate,
Cadogan Street, London, SW3 2PF...
The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...
On the 1st July ADVANCE in conjunction with eight other organisations launched a shared service across Hammersmith & Fulham, Kensington & Chelsea and Westminster supporting women and girls who are experiencing or have experienced violence and abuse this partnership is called Angelou...
Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition…Do It! (MEND)...
General Information and Advice; English Language Classes; English Language Exam; Information Technology Course; Counselling and Group Therapy; Exercise and Health Awareness Workshops; Tests For Citizenship and Settlement; Immigration and Citizenship Advice & Arts and Cultural Activities...
THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...
THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING
Solace Women’s aid is an accomplished charitable organisation providing a range of support services to women and children. Our specialist domestic and sexual violence counselling service provides 16 free counselling sessions which includes an assessment, for women and girls from 14 year old...
IAPT (Improving Access to Psychological Therapies) are running one off workshops and 6 weeks courses on a variety of subjects from confidence building, Improving sleep, procrastination, assertiveness and much more. People can refer themselves and organisations can also arrange for sessions to be delivered at their site...
Share your ideas, chat and catch up on local issues. Open to all SW1 residents. VENUE: The Hinsley Room, Morpeth Terrace. London SW1P 1EW. Time: Every Friday 10.30am - 12pm...
EXERCISE FOR HEALTH, WELLBEING to increase mobility, balance and sense of well-being. Open to all SW1 residents. VENUE: Hinsley Room, Morpeth Terrace, SW1 TIME: 9.30 – 10.30 AM. Every Friday - £2 donation...
THEME: WHOLE SYSTEMS INTEGRATED CARE
Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...
THEME: MENTAL WELLBEING
Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...
Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse.
Our service is aimed at young women aged between 16 and 25 years old...
The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...
The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...
THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities
The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...
Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...
Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...
THEME: URGENT CARE – ‘IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?’
In light of all the changes in services in Westminster, I have recently completed a piece of work which is a document listing current employability services available at present for families...
The Horn of Africa Health and Wellbeing Project runs a WEEKLY Drinkwatchers support group on Wednesdays - sessions are free and cover the physical, social and psychological effects of alcohol and support available...
Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'
The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...
The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...
THEME: IMPROVING OUR MENTAL WELLBEING
THEME: IMPROVING NHS COMMUNITY SERVICES – KEEPING PEOPLE OUT OF HOSPITAL
Are you worried about diabetes? Or want to know more about it. Come to our health themed coffee morning. Where alongside your tea or coffee you can engage in health issues which affect you or others around you...
We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...
Come along and join our friendly Storytelling Women’s Group at the Refugee Therapy Centre.We welcome women with all levels of English. It’s a great way to get to know new people and practise your language skills.We meet every Wednesday from 11:00am—14:00pm...
Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing
Theme: Women’s Health & Wellbeing
Date: 6th March 2013
Venue: Lighthouse West Lodon
Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...
Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...
The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...
Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...
The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...
Henna’s befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...
Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...
The Women's Therapy Centre has been offering individual and group psychotherapy to women since 1976. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social...
See details below for affordable activities for all abilities and ages available at the Beethoven Centre...
Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...
The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.
Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...
Having Problems Managing your Nail Care??? Apply for Westminster’s new Basic Foot Care Service now!...
Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...
The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...
Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...
Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...
Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham
Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...
Healthier LIfe 4 You is a community organisation not for profit with charitable aims.
We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...
The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...
DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...
If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...
ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...
Based in North Kensington we offer advice and support in health and welfare of Arabic speaking women. We have a Domestic Violence project and also a children and families mental health project as well as many other...
A website/ directory for mental health service users in Westminster...
North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...
Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...
The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...
We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...
This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...
Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...
Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...
HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs
Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...
STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...
West London African Women's service - Community support and information...
Jobs in Mind, a mental health charity whose varied services provide specialist support and advice around problems at work, training and education. Our mission is to understand, support and enable the recovery of those affected by mental health problems...