Quarterly Meeting Notes
28th September 2011
Venue: Abbey Community Centre, 34 Great Smith Street, Westminster, London, SW1P 3BU
Theme: Maternity Services
Mingzi Shi (Chinese National Healthy Centre) welcomed all to the meeting and introduced the first Item.
Domestic Violence: Health & Maternity Project
Jessica Donnellan, Standing Together
There are two main aims:
1. To look at violence against women during pregnancy.
2. To consult, train and build capacity with BME community organisations.
What is domestic violence?
Any incidence of physical or non-physical threatening behaviour in intimate (partner or family) contexts.
Who is affected?
1 in 4 women in their lifetime.
1 in 10 over the last year.
1 in 6 pregnant women.
The impacts of domestic violence are massive.
Health impacts – miscarriage/ foetal injury or death/ maternal injury or death.
We want there to be better opportunities to help –
- Women experiencing abuse in A&E
- Women presenting themselves to their GP with stress and depression
- Mothers being called into school because of children’s behaviour.
We want there to be a better understanding in services of what the signs of domestic violence are so we recognise the cases.
We know –
Firstly that women are most likely to tell family and friends.
And secondly women will approach someone in their community.
This is why it is crucial for us to talk to community organisations. We want to raise awareness. We want to support organisations to enable disclosure. The main tactic that perpetrators use is to isolate victims. It is often dangerous for victims to disclose and especially at the point of separation if that is actually achieved. This is a highly dangerous time as many homicides happen at this time.
We want to work with organisations to create good information leaflets/ posters. Simple resources in different languages to subtly show women what help is available if they may be at risk.
Training – we will be providing free training in awareness skills, knowing how to respond, knowing what services are available and making sure the right messages are being given about what support can be given.
Aims of the first steps – to consult BME groups; to build capacity in BME organisations; to train volunteers and generalist workers; to provide basic information to BME organisations.
Question: Can you tell us a little about the project you are doing with Imperial?
Answer: We are trying to train up midwives to be able to recognise and address domestic violence if they come up. Midwives are still part of a statutory organisation (large system) so disclosure may be more limited. It is likely that disclosure would rather happen in a community setting in their own language etc. However it is still important as the more opportunities we can create to address these issues the better.
Question: What kind of training will you be offering community organisations?
Answer: At the moment it is really open. We are trying to identify needs and will consult with organisations and identify individual needs of each organisation. Also NO organisation is too small.
Question: What is the timescale for this project and how far are you into it?
Answer: We are 9 months into a 5 year project. The consultation period will go on until the end of the year.
Question: What boroughs will you be working with?
Answer: All West London boroughs: Ealing, Brent and K&C, Hammersmith and Fulham, Westminster.
Question: Domestic violence can be intrinsic and hard to pin point. A part of the training will you also be taking into account diverse cultural backgrounds to address the different issues that can come up?
Answer: Training is not fixed at this point. Part of the consultation is exactly to find out what is needed. We are also hoping to reach the much smaller voluntary/ community groups. There is also the possibility that women can be trained to become trainers in their community.
Vision for Midwifery Services at Imperial
Pippa Nightingale, Head of Midwifery, Imperial
Imperial is the biggest provider of Maternity services in the borough.
We are doing a big project to do with changing the way we deliver care.
In 2007 there was the Confidential enquiry of Maternity and Child health (CEMACH) This reviewed maternal deaths in the UK and makes recommendations to improve care.
BME groups were pin pointed as 7 times more likely to die than white ethnic groups.
How can we change this statistic?
Access into Care:
Women were not coming to services early enough (seeing very few women before 12 weeks) and do not have good enough health records.
How can we make the service more accessible?
What we changed?
There are 4 different ways women access maternity services:
- Maternity helpline – midwife answers enquiries.
- Drop in Midwifery clinic
- Online – electronic
- GP – biggest proportion come from GP
However we need to make sure there are other options.
A significant number of women who died were Health tourists who had other complications.
We are missing the opportunity to reach women who are not being reached.
This is a real barrier. In the new system you can now get leaflets translated into your language.
Often in domestic violence cases the women used their partners to translate so how can you then identify the problems?
Another asylum seeker woman used her child.
A significant number who died had little or no English.
So how is it best to communicate?
This is a big challenge. Language line is used but for every woman during her first booking appointment, a face to face interpreter is always used.
It is stressed that women should never use a family member, particularly a child for translating.
FGM was also highlighted in the report as not being identified at the booking appointment – Now, at Imperial we have an FGM Midwifery clinic.
Every 3 years we have a report that looks at numbers of women accessing services before 12 weeks 6 days into their pregnancy. The latest report is just being put together but it shows that now 96% of women are accessing services before the 12 weeks, 6 days as opposed to before where were looking at 50% - 60% accessing services before this time.
This has made a big difference to ante-natal screening but there is still a high number of women missing ante-natal appointments.
Plan at Imperial
We’re going to move ante-natal care from the hospital setting to children’s centres. Women are more likely to go to an appointment near where they live. Women will also see the same midwife.
This will roll out in November: Ante-natal care and post-natal care accessed from Children’s centres.
Vitamin D supplementation
NICE guidelines state that women from BME groups are at a high risk of vitamin D deficiency. Now ALL women will be advised to take vitamin D. It will cost £1 for a 3 months supply or free if you are receiving benefits.
Work with Maternity Services Liaison Committee (MSLC)
This is how users of our service can help design the future of the service. We want representation from all communities. People who have used or are using the services. We want everyone’s ideas inputted.
Question: Regarding FGM – are all your midwives specifically trained in FGM?
Answer:Yes – and we are the only service that is midwifery led. At Imperial all the midwives are trained to identify FGM and to then to refer them to the FGM midwives led clinic.
Question: Is there a pathway into Mental Health services and a link with criminal services regarding FGM?
Answer: Yes – a risk assessment is made at 32 weeks. Clear channels are made through to Mental Health services and also to Domestic Violence services. However we are somewhat cautious as we don’t want women to feel threatened and scared and to end up alienating women from using the service.
Question: The BME Health Forum have done some research on the need for increased use of interpreters. What’s happening regarding this issue in your services?
Answer: This is still an issue that we have to work around. The problem is that it is very expensive.
Question: Does translation have to be verbal? Can we not use technology a bit more?
Answer: Yes – but its still mainly a financial issue. We need to work on commissioning.
Question: When identifying domestic violence cases – how are you helping these women?
Answer: We work on building relationships and trust with midwives and working with Domestic violence organisations like Standing Together.
Question: With the use of interpreters, especially with women from African countries, there is the problem of not translating to them in their first language. There is also a time issue – a lot of these women will need more time than is allocated.
Answer: We are now looking at splitting their hour appointment into 2 shorter, easier absorbable appointments.
We also hope that it will be an easier, nicer setting when we move booking appointments to Children’s centres.
Feedback form BME Maternity Service Users
Nafsika Thalassis, BME Health Forum Manager
[to download the presentation lcick on this link]
This project is looking at BME women’s experiences of using Maternity services at St Mary’s hospital in Paddington and Queen Charlotte’s hospital in Hammersmith.
The aim is to empower BME women, enable them to join the MSLC and champion the findings of the report and feedback to the community.
Before continuing Nafsika stressed that despite some of the information that follows there is no doubt that having your baby at either of these hospitals is safe.
Some positive feedback –
- 1 woman who doesn’t speak English and had hepatitis had a very good experience. When her condition was identified an interpreter was booked and she received a lot of information. She was very happy with this service.
Some less positive feedback –
- ‘Are you happy to be pregnant?’
If pregnancy is not planned it is not appropriate to congratulate the woman – it can be insensitive.
- Even thought there are 4 options for booking your 1st appointment it is not known to all professionals. The Gynaecological department at St Mary’s referred one woman back to her GP even though it was already quite late.
- History Taking
There are discrepancies between what has actually been discussed and what is noted down. Also the misspelling of one woman’s name led to her having to have to have all the information resubmitted.
Lack of adequate communication, records being lost and women not always being treated politely and being told off.
Ramadan – one woman was fasting when she was 8 ½ months pregnant. Midwives could be made aware that some women could be choosing to fast and relevant advice should be on hand.
Where as this worked very well when there a specific problem was identified early on, once one of the women was in the hospital due to complications after giving birth she was often alone and when the doctor came round to her no interpreter was offered and language line was not used.
We are still looking for BME women who are in the early stages of pregnancy to take part in the project.
Question: This is a good study with very up to date information. Will Imperial take into account the findings and make the relevant changes?
Answer: An important part of the work is listening to people who use the service. This is why we sit on the Steering group of this project .
Question: With many of the issues that have come up I wonder if you have tried to make links with PALS to address some of them.
Answer: We are trying to steer clear of retrospective questioning. A lot of women have forgotten the details. There is more impact in recording issues as they come up.
Question: How long is the project?
Answer: It is 18 months and we are already 6 months in.
Question: Regarding pre-natal sessions, what do we do about women who are more isolated and perhaps having their first baby?
Answer: We are hoping that with moving services to Children’s centres we can have a closer connection with communities.
Comment: Also could you maybe link in with BME employers?
Answer: Yes absolutely, there are some specially commissioned programmes and outreach projects – first mum partnerships - working with young families encouraging people to access services. We also have a one to one service for women who are identified as vulnerable.
Question: What are tests done at the first appointment?
Answer: They are all fairly standard tests and then some are on demand such as HIV or Thallasemia.
Commissioning Maternity Services
Julia Mason, Senior Children’s Commissioning Manager, INWL
What is Commissioning?
Purchasing or procurement of services is just one element of commissioning. Commissioning is a cyclical planning and review process designed to achieve the best possible outcome for patients.
Procurement is the process of obtaining a contract to provide a service for an agreed price. Designing the service is done in conjunction with everyone who is involved.
Evaluation looks at what the impact of services are.
How are services funded?
Payment is by result – per patient that comes through.
For Maternity services there is a set price per care e.g Ante-natal, post-natal. Also for use of specialist services such as caesarean births.
There is also Maternity Matters money that is allocated in trying to reduce caesareans, reduce foetal deaths and fund additional midwives + additional short term grant funding for extra beds and improving hospital conditions.
How are maternity services commissioned?
With the radical changes being made to theNHS, new ways of NHS commissioning are being developed.
GP consortia will be in charge of commissioning much of services currently being commissioned by PCTs and Public Health is moving to the Local Authority.
All GPs will have to belong to Clinical Commissioning Groups (CCGs). Maternity services will then be commissioned by CCGs as PCTs and Health authorities will be abolished.
There will be Commissioning Support organisations in place and Local Authorities will have a duty to set up Health and Wellbeing boards.
Question: Will the relevant CCG taking over the commissioning of services from Imperial support all the initiatives that are currently taking place regarding Maternity services? There might also be a conflict of interest because GPs offer some ante-natal and post-natal care.
Answer: It is our responsibility and we are working closely with them but there is still a lot of work to do.
Question: What is the size of these CCGs? How is it going to work if you have lots of smaller groups approaching big trusts?
Answer: In INWL we have 5 CCGs and one is actually very small and will clearly have trouble actually commissioning services. However they are already talking of joining together as a Consortium.
Question: Will current targets around health inequalities remain in place?
Answer: Yes – there are still key performance targets which are good thing particularly in relation to health inequalities.
Question: Regarding Health and Wellbeing boards – will there be one per cluster?
Answer: There will be one per borough.
The Imperial Maternity Services Liaison Committee & Feedback from Service Users
Jane Suppiah, Chair of Imperial Maternity Services Liaison Committee
[to download the presentation lcick on this link]
Jane is the lay co chair. She is not a health professional. It is a completely voluntary role. She has a great interest that women have a good experience.
The MSLC covers both Queen Charlotte’s and St Mary’s hospitals and has done since the 5 hospitals joined to form Imperial. It has been quite a challenge to bring the MSLC together as the two hospitals are quite different.
The existence of the MSLC is not a statutory requirement but there is a guidance that hospitals support their existence.
It runs because of the enthusiasm and support of parents.
We have a simple vision: to improve women’s experience.
We are made up of parent members, Commissioners, service user representatives, those who have used the service but also have a professional involvement e.g breast feeding specialists, supervisors of midwives, midwives.
What we do?
We gather feedback and present them at committee meetings. We raise issues that are of concern to women and discuss and agree on what action can be taken.
We often have very specific individual cases presented to us and its very difficult to take these to the table. We try to look at more over all changes that can be made to make sure the overall experience is better.
Our committee today
We have about 20 involved. We have contributed to projects run by the hospital and we have seen practical changes taking place.
We’ve been working on:
- How we bring issues to the MSLC
- Service user involvement – breadth and diversity – we need to be more diverse in our representation.
- How we capture wide range of service user views
We have got in touch with an organisation called Brain Juice who set up a free 5 minute online survey covering 4 simple questions.
The survey has given more weight to what was brought to the MSLC.
- Getting more women involved. We are taking part in the BME Health Forum’s project and hope to gather women from the project to the committee.
- Walking the patch – get more service users involved in this task.
- Raising awareness about what to expect from maternity services. We are considering creating a video around this.
- Healthworks – This is a project that involves 10 BME organisations wprking with service users to address problems to accessing health services.
- 12th December KCSC are running 2 sessions around the Role of the Voluntary Sector in the New NHS. These sessions aim to help small organisations to get funding for their work – to help engage and prepare documents etc. when commissioning happens.
- MRCF have a Mental Health mentoring project for those who need extra help with starting a new life here in the UK. They offer group activities and one to one help. They currently have refugees and asylum seekers accessing the service but would also like to engage other migrants e.g those recently arrived on Spouse visas.
Hearing the Voice (Durham University) is delighted to announce that our ‘Quick Read’ information fact sheets about hearing voices have now been translated into the top 10 spoken languages other than English in the UK. Each PDF provides information about the following topics: What is hearing voices?; How common is it?; Why does it happen?; Coping strategies;
Talking about hearing voices – Tips for voice-hearers; Talking about hearing voices – tips for supporters
The North Westminster Programme invites proposals for local community-led projects in Queens Park, Westbourne, Church Street and Harrow Road that aim to: Empower young people; Enable all adults to progress; Build connections between people; Make places safe, sustainable and welcoming.
Open Age’s physical activity programme includes 65+ weekly in-person activities across Kensington & Chelsea, Hammersmith & Fulham and Westminster and 15+ activities on Zoom. The role we are seeking to fill will support in the coordination and administration of physical activities as well as deliver Falls Prevention classes as part of Open Age’s Steady and Stable programme.
NHS Blood and Transplant is asking for men between the ages of 17 and 66 to consider donating their blood plasma. Plasma is used to make antibody-based medicines called immunoglobulins, for people with weak immune systems and a variety of other rare disorders. Thousands of patients rely on immunoglobulin medicines for short-term treatment or lifelong diseases.
The ClementJames Wellbeing Clinic provides ear acupuncture in a peaceful, supportive, safe environment. Ear acupuncture can be used for relaxation, anxiety and stress relief, health and wellbeing support. The Wellbeing clinic runs every Tuesday from 2.30 - 5.30pm.
To help inform the forthcoming GLA funded Advice in Community Settings Grant Programme please see this invitation from RBKC to attend some Focus Groups which will centre on understanding the barriers to accessing advice services and the needs for the advice of certain resident populations who have been identified as high risk for advice exclusion - those who live in or near RBKC who have mental health conditions and/or learning disabilities/ neurodevelopmental disorders.
The ClementJames Centre is looking for a high-calibre candidate to join their team as a Development Officer. In this role you will be responsible for the charity’s marketing and communications and will take responsibility for completing a range of funder monitoring requirements, including written reports and electronic monitoring systems.
This Autumn, Carers Network will be running a weekly series of Future Planning Workshops for carers, starting with a session on Will Writing on Tuesday 5 October at 10:30am This workshop series aims to highlight issues specific to future care planning and End of Life by providing introductory sessions on topics such as funerals, will writing, DNAR, lasting power of attorney, inheritance tax, and pensions.
Help create better access to cancer care pathways for South Asian people living with and beyond breast cancer. We want to amplify South Asian people living with and beyond cancer and their family/ carer's voices by inviting you into as many steps as possible within this project as 'experts by experience' and providing a safe space to share knowledge and make decisions.
In partnership with Crowdfunder, the National Emergencies Trust has launched a
£1.2million Local Action Fund: a new and exciting match funding opportunity as part of their Coronavirus Appeal to help voluntary and community organisations overcome the effects of the pandemic! Eligible organisations will be required to crowdfund, with every pledge being matched pound for pound by the National Emergencies Trust, up to a total of £10,000. Applications for the Local Action Fund open on 22 September 2021 and close on 22 October 2021.
Please see the following Grant funding opportunities in RBKC and Westminster: Arts Grant Scheme - for individuals and organisations looking to produce innovative and engaging art projects across the Royal Borough of Kensington and Chelsea; City Living Local Life for for projects and activities in RBKC that help make their neighbourhood a better place; and Westminster City Council's Ward Budget funding for organisations or clubs running activities/ programmes benefitting local residents.
Researchers from Newcastle University and the University of Manchester with the support of NIHR are seeking bereaved relatives AND professionals (health, social care and community workers) to take part in a research study focused on end of life experiences of people of African and Caribbean descent, during the coronavirus pandemic. We are interested in everyone’s views and experiences of receiving and providing support.
Women and Girls Network (WGN) is a specialist organisation leading in developing and delivering innovative and effective services for women and girls who have experienced all forms of gender-based violence. We seek practitioners for our outstanding therapeutic services across London, who will thrive in a multi-cultural feminist environment.
Reach your potential with NHS Cadets and learn the skills you need to support vital healthcare teams across the country. NHS Cadets is a new programme created by St John Ambulance in partnership with the NHS, providing opportunities to explore skills, knowledge and volunteering roles within healthcare. It is aimed at young people aged 14 to 18 who are from communities currently under-represented within the NHS and St John Ambulance.
Come along and experience a relaxing therapeutic massage for aches and pains carried out by our trained massage therapists. A qualified dietician and nutritionist is also available to give advice Have a chat with our trained emotional support worker for your overall health and peace of mind. Every Monday 12 - 2pm at the Portman Centre.
For its Autumn 2021 funding round The Fore is offering 6-18 month grants of up to £15,000. The Fore is particularly looking to fund small organisations working with marginalised groups and led by people in the community that may have found it hard to access trust and foundation funding in the past. They're looking to support orgs with under £500k turnover and want to see the potential for "transformational impact"
Grants of up to £10,000 are available to help
London communities experiencing racial inequality meet their immediate needs related to Covid-19. The deadline is 12 noon (BST), Monday 4 October 2021
We're inviting you to participate in experience-led research and a campaign that aims to address racial inequality and biases in menstrual and female reproductive healthcare. Freedom4Girls are a Leeds based charity working to eradicate period poverty. By period poverty we don't just mean no access to period products, but where people aren't not adequately supported when it comes to their periods!
Volunteer for Westminster Befriend a Family's Mentoring for Mums programme and support mums with parenting challenges, getting into employment and education and providing a listening ear. You will get Mentoring training, monthly supervision, one to one support, and a sense of empowerment and achievement.
The Mentoring for Mums programme provides emotional, social and practical support to mothers of children aged 5 and up, either online, over the phone or face to face. Over 12 to 24 weeks mentors offer coaching-style support to empower mums to identify changes they wish to make and goals they wish to achieve. Volunteers support mums, provide listening ear and talk through the challenges mothers face.
Volunteer with Homestart! In these challenging times support for vulnerable families is needed more than ever! Could you befriend and telephone a family every week to offer friendship, practical advice, and emotional support? Or help a pregnant woman prepare for her new baby? If so, this volunteer role is perfect for you!
NHS Cadets aims to attract young people into careers in the healthcare system and develop their skills through a 36 week programme so that they are ready to fully sustain themselves in health volunteering opportunities. The programme also currently has some Job and Volunteer opportunities for staff and volunteers to support the project.
Imperial College London is working with Public Health England to understand some of the challenges faced by women in London to attending breast cancer screening. The number of women who choose to take up breast screening has been falling, and since the COVID-19 pandemic this is only getting worse, with a backlog of 1 million missed appointments. For this we are looking to understand the perspectives of women aged between 47 and 73 in London. We are especially interested in the experiences of women from ethnic minorities, those with multiple medical problems or who have decided not to attend previously.
Carers Network has launched an exciting new project in Westminster called Carers Connected. Through this project local unpaid carers and other members of the community have the opportunity to share their skills, hobbies, interests and passions with local carers. It could be a hobby, skill or interest such as storytelling, embroidery, cookery, a language, localhistory, IT
skills — or anything that they are passionate about. These sessions for carers will be both online and in-person groups that will be in a Covid-safe
The House of Commons Health and Social Care Committee have published the following report evaluating maternity services: "Evaluation of the Government’s progress against its policy commitments in the area of maternity services in England". You may download and read by clicking through to this item.
In April, we began collecting blood plasma from donations to make vital antibody-based medicines and we urgently need more people to make donations. These medicines – called immunoglobulins will help thousands of people with immune diseases. NHS Blood and Transplant is asking for men between the ages of 17 and 66 to consider donating their blood plasma.
The National Lottery Community Fund and The Ubele Initiative, on behalf of The Phoenix Way Partners, have jointly announced a new £50 million partnership aimed to boost funding and support to Black and Minoritised Community charities and grassroots groups over the next five years. The new initiative will help to facilitate engagement with Black and Minoritised community-led charities and grassroots groups to enable them to access funding and support that have previously failed to reach them and have been difficult for them to access.
One You are a healthy lifestyle service offering free online weight management courses, a virtual gym, wellbeing workshops, cooking classes and stop smoking support for residents of RBKC and Westminster. They have recently launched their interpreter service so that their offering is accessible to a wider community.
Grants of up to £20,000 are available to help London communities experiencing racial inequality meet their immediate needs related to Covid-19. This funding round is for charities and social enterprises with an average annual income of at least £100,000 but less than £600,000. The deadline is 12 noon (BST), Monday 26 July 2021
The Several Seats Mentorship Scheme aims to promote and facilitate professional development for women aspiring to work in the field of mental health. The scheme offers personal and professional mentoring for 8 months and will be on an online cloud-based app platform. This scheme provides support to women to develop and strengthen their portfolio as well as get their foot through the door of a competitive and demanding industry.
FREE Multi Sports Sessions being delivered by SportWest across the borough. These are starting the week commencing the 21st June. Targeted at 14 – 18 year olds but the age range is flexible. Locations include Lisson Green MUGA, QPG Sports Pitch, Amberley Estate Pitch, and Churchill Gardens Youth club pitch.
Do you love using/sharing 'art’ to prompt creative moments and enjoyment with others? Would you help us to support a person living with dementia to lessen the social isolation and loneliness they face? If your answer is ‘yes’ then please DO join us as a volunteer Creative Befriender.
The UC London Advice project at CPAG provides Universal Credit advice and free training courses for welfare rights advisers/frontline staff supporting UC claimants in London.
The new Racial Equality strand is open to charities with an income of between £25,000 and £1 million. To be eligible, applicants need to be supporting people from specific minoritised communities to overcome any of 11 specified Complex Social Issues including: Addiction and dependency on alcohol, drugs and/or gambling; Asylum seekers and refugees; Care leavers; Domestic and sexual abuse; Homeless and vulnerably housed; Learning disabilities; Mental health - read on for full list.
FORWARD Support - Safe & culturally sensitive support for Black, Asian & Minority Ethnic (BAME) women, asylum seekers or refugee victim-survivors of domestic abuse & harmful practices such as FGM, so called 'honour' based abuse, forced marriage & abuse based on faith/belief. Online or telephone services Include: COVID-19 support from peer support workers
One-to-one emotional support & casework; Migrant Women's coffee morning & Whole & Healthy Woman's group; Community workshops for faith leaders & local organisations; Frontline Professionals training & advice on harmful practices.
The new report ‘Ethnic diversity in fertility treatment’ highlights disparities in access to and outcomes of fertility treatment by ethnic group from 2014-18 and actions for the HFEA and others to undertake in response. The report highlights that people from ethnic minority backgrounds undergoing fertility treatment are less likely to have a baby, with Black patients having the lowest chances of successful treatment.
To speak to a caseworker or solicitor at North Kensington Law Centre, please call us on 020 8638 7429 at the following times: Immigration & Asylum (Monday 10 – 12pm), Employment (Monday 2 – 4pm), Welfare Benefits (Tuesday 1 – 3pm), Housing (Thursday 10 – 12pm), Crime (Thursday 1 – 3pm)
The North Kensington Self-Care programme aims to support the communities in North Kensington affected by the Grenfell Tower fire to manage their long-term health conditions in a non-medical manner, whilst building confidence, knowledge and skills to manage their health and wellbeing. It also aims to provide tools to improve health outcomes and to identify barriers to health and develop solutions.
Hestia has a new mental health outreach service for the Arabic speaking communities in Westminster. The Outreach service offers a range of practical and emotional support to members of the Arabic speaking communities and supports them in working towards a recovery programme.
ASK DOC are in the process of producing a number of videos in different languages about the COVID-19 vaccine to pass on information and hopefully challenge common misconceptions covering the following: How it works - Why ethnic minorities should have it - When will I get it - What’s the process for getting it. Videos are currently available in Arabic, Kurdish, Farsi, Pushto, Tamil, Turkish, Gujurati and Somali.
A FREE Bereavement Support Service has now been launched provided by BAMEStream member Nafsiyat Intercultural Therapy Centre. Nafsiyat will provide FREE culturally competent brief emotional online support to anyone from a Black, Asian or other Minority Ethnic background experiencing bereavement and loss due to the COVID-19 pandemic.
Letters inviting residents to register for an appointment at large vaccination centres have now started to be sent out by the national booking service to people in the first priority groups. The letters invite people to log onto the national booking system or call a national number to book their appointment at a centre within 45 minutes of their home address.
Dr Iram Sattar (GP & MWNUK Trustee) separates fact from fiction in this short video. Iram debunks the misinformation surrounding the newly established Covid-19 vaccine and encourages everyone to take the vaccine when offered!
Concia Albert, Westminster resident and Head of Social Prescribing at One Westminster relates her recent experience of getting the Coronavirus vaccine.
All children aged 2 and 3 can have a free flu vaccine at their GP practice. The vaccine is usually given as a single painless spray squirted up the nose. This spray contains a highly processed from of porcine gelatine. The NHS are now able to offer an alternative to families who prefer not to have the nasal spray. Parents of 2/3year olds can request an injected flu vaccine for their child at their GP practice. This injected vaccine does NOT contain gelatine.
Please download and see the House of Commons/ House of Lords Joint Committee on Human Rights report: Black people, racism, and human rights - including formal minutes relating to the report.
"In the early weeks of the Covid pandemic, as mounting evidence began to show that Black, Asian and minority ethnic communities were dying at a disproportionate rate, I was asked by the Leader of the Labour Party, Sir Keir Starmer, to lead a review to investigate the reasons. It was immediately apparent that the impact on people’s health was inseparable from economic prospects and experiences of discrimination."
The BME Health Forum has been funded by the Royal Borough of Kensington & Chelsea and Westminster City Council to run a project providing information to BME communities about the NHS Test and Trace service. We are working with 11 partners to reach 950 households where people are not fluent English speakers and may find it difficult to access information about the NHS Test and Trace service.
Imperial College Healthcare Trust continue to provide urgent and emergency care for all conditions - not only Covid-19. We are beginning to re-open our services, including routine elective procedures and surgery. In a short video presentation you can see important information about how they are keeping patients safe during the pandemic.
Following on from ongoing work looking at the changing impact that COVID-19 is having on the way people live, Public Health England is interested in the impact of Covid–19 on people living with obesity. They are working with Dr Adrian Brown who is a Research Fellow and Specialist Dietitian at University College London to explore perceptions, attitudes and actions of people living with obesity to the COVID-19 outbreak.
BBC Asian Network have produced videos of GPs explaining COVID-19 in the following Asian languages: Gujurati, Tamil, Sylheti,Hindi and Urdu.
In respect of government guidelines relating to the COVID-9 outbreak we are announcing that the BME Health Forum's Emotional Well-being project is continuing via telephone support and with the support of our partners, we hope to be able to continue support clients who don’t speak English in a number of community languages during this difficult time.
In the following video Eddie Chan, former Chair of the BME Health Forum introduces the Chinese Health & Wellbeing Clinic services in Central London followed by lead doctor Dr Kit Wu who gives important public health information about the COVID 19 virus to the Chinese Community.
Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.
Westminster Befriend a Family runs a Mother’s Support Group at Derry Hall on the Church Street Estate, between 10am and 12pm every Wednesday. It’s a place for mums and mums to be to meet up, have a (free!) cup of tea or coffee and enjoy some cake and a chat.
Topics: Hammersmith & Fulham CCG's Financial Recovery Plans - request for feedback; Westminster and RBKC Councils' Dementia Strategy - request for local community input; Iraqi Association presentation; World Foods Carbs and Cals book (specifically targeted at BAME communities) Update from Diabetes Transformation team.
Topics: Request for feedback on NHS 111 service; Information about Latent TB and raising awareness; request for feedback on Primary and Urgent Care services in H&F; Volunteer Centre K&C - working with BME organisations
Open to Asian women living in Westminster of all ages (18 - 75+) . The service is provided in many South Asian languages. If you are experiencing loneliness and find it hard to get out, Henna's Volunteer Befriending Scheme may be for you.
The Disability Connect project is for socially isolated disabled people (with a physical, sensory or hidden impairment) who need or would like some encouragement and support to get out and about doing activities of interest to them.
Topics: Health Help Now App, GP Extended Hours, FAWA (French African Welfare Association), Central London Youth Development Trust cooking Sessions with children, Mosaic Community Trust programmes with Local Women in Church Street
Sexual Health London have commissioned an online sexual health testing website. It provides sexual health testing via post kit - very useful for young people and vulnerable groups.
MEWSo aims to defend and protect women from violence both at home and in the wider community
Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.
Topics: Creating a new dietary resource for BAME communities with Diabetes and H&F Outcomes Framework, Update on the equalities framework & GP Extended Hours
Theme: Integrated Care - My Care My Way and Engagement work done around Integrated Care Outcomes Framework
Theme: Tackling Obesity in BME communities
Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham
A supplier of professional interpreters – face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.
Theme: Habits and Addictions in BME communities
Change, grow, live is a social care and health charity that
works with individuals who want to change negative
patterns of behaviour and achieve positive and life-affirming
THEME:Getting involved in improving services
AWC works with Black, Asian, Minority Ethnic and Refugee (BAMER) adults, children and young people, fleeing domestic and sexual abuse including forced marriage, human trafficking, female genital mutilation, gang violence and ‘honour’-based violence.
THEME: Migration, Homelessness and Mental Health
THEME: Diabetes and Black Minority Ethnic Communities
THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...
THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.
Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...
Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...
The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...
THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.
SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...
DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...
A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...
Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...
Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate,
Cadogan Street, London, SW3 2PF...
The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...
On the 1st July ADVANCE in conjunction with eight other organisations launched a shared service across Hammersmith & Fulham, Kensington & Chelsea and Westminster supporting women and girls who are experiencing or have experienced violence and abuse this partnership is called Angelou...
Mytime Active has been commissioned by the London Borough of Hammersmith and Fulham, the Royal Borough of Kensington and Chelsea and Westminster City Council to offer a range of free healthy lifestyle services across the three boroughs. Our Mind, Exercise, Nutrition…Do It! (MEND)...
General Information and Advice; English Language Classes; English Language Exam; Information Technology Course; Counselling and Group Therapy; Exercise and Health Awareness Workshops; Tests For Citizenship and Settlement; Immigration and Citizenship Advice & Arts and Cultural Activities...
THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...
THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING
Solace Women’s aid is an accomplished charitable organisation providing a range of support services to women and children. Our specialist domestic and sexual violence counselling service provides 16 free counselling sessions which includes an assessment, for women and girls from 14 year old...
IAPT (Improving Access to Psychological Therapies) are running one off workshops and 6 weeks courses on a variety of subjects from confidence building, Improving sleep, procrastination, assertiveness and much more. People can refer themselves and organisations can also arrange for sessions to be delivered at their site...
Share your ideas, chat and catch up on local issues. Open to all SW1 residents. VENUE: The Hinsley Room, Morpeth Terrace. London SW1P 1EW. Time: Every Friday 10.30am - 12pm...
EXERCISE FOR HEALTH, WELLBEING to increase mobility, balance and sense of well-being. Open to all SW1 residents. VENUE: Hinsley Room, Morpeth Terrace, SW1 TIME: 9.30 – 10.30 AM. Every Friday - £2 donation...
THEME: WHOLE SYSTEMS INTEGRATED CARE
Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...
THEME: MENTAL WELLBEING
Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...
Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse.
Our service is aimed at young women aged between 16 and 25 years old...
The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...
The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...
THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities
The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...
Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...
Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...
THEME: URGENT CARE – ‘IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?’
In light of all the changes in services in Westminster, I have recently completed a piece of work which is a document listing current employability services available at present for families...
The Horn of Africa Health and Wellbeing Project runs a WEEKLY Drinkwatchers support group on Wednesdays - sessions are free and cover the physical, social and psychological effects of alcohol and support available...
Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'
The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...
The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...
THEME: IMPROVING OUR MENTAL WELLBEING
THEME: IMPROVING NHS COMMUNITY SERVICES – KEEPING PEOPLE OUT OF HOSPITAL
Are you worried about diabetes? Or want to know more about it. Come to our health themed coffee morning. Where alongside your tea or coffee you can engage in health issues which affect you or others around you...
We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...
Come along and join our friendly Storytelling Women’s Group at the Refugee Therapy Centre.We welcome women with all levels of English. It’s a great way to get to know new people and practise your language skills.We meet every Wednesday from 11:00am—14:00pm...
Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing
Theme: Women’s Health & Wellbeing
Date: 6th March 2013
Venue: Lighthouse West Lodon
Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...
Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...
The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...
Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...
The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...
Henna’s befriender-workers will pay regular weekly or monthly visits to some of the most vulnerable ladies in the community. These visits could be to those who were members of Henna in the past and have been restricted...
Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...
The Women's Therapy Centre has been offering individual and group psychotherapy to women since 1976. Its access policy ensures that psychotherapy is available to all women, regardless of sexual orientation, disability, cultural or social...
See details below for affordable activities for all abilities and ages available at the Beethoven Centre...
Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...
The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.
Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...
Having Problems Managing your Nail Care??? Apply for Westminster’s new Basic Foot Care Service now!...
Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...
The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...
Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...
Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...
Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham
Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...
Healthier LIfe 4 You is a community organisation not for profit with charitable aims.
We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...
The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...
DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...
If you have employees off work sick or struggling with health problems you can refer them to Fit for Work Service at no cost to your business...
ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...
Based in North Kensington we offer advice and support in health and welfare of Arabic speaking women. We have a Domestic Violence project and also a children and families mental health project as well as many other...
A website/ directory for mental health service users in Westminster...
North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...
Who? The project is for adults with dual diagnosis mental health and learning disabilities living in Westminster. These are the only criteria for taking part; we aim for the project to be inclusive. It is run by The Advocacy...
The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...
We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...
This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...
Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...
Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...
HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs
Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...
STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...
West London African Women's service - Community support and information...
Jobs in Mind, a mental health charity whose varied services provide specialist support and advice around problems at work, training and education. Our mission is to understand, support and enable the recovery of those affected by mental health problems...