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Registered Charity Number 1151980

Company Number 8013774

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Quarterly Meeting Notes

28th September 2011

Venue: Abbey Community Centre, 34 Great Smith Street, Westminster, London, SW1P 3BU

Theme: Maternity Services

Mingzi Shi (Chinese National Healthy Centre) welcomed all to the meeting and introduced the first Item.

Item 1:

Domestic Violence: Health & Maternity Project

Jessica Donnellan, Standing Together

There are two main aims:

1.      To look at violence against women during pregnancy.

2.      To consult, train and build capacity with BME community organisations.

What is domestic violence?

Any incidence of physical or non-physical threatening behaviour in intimate (partner or family) contexts.

Who is affected?

1 in 4 women in their lifetime.

1 in 10 over the last year.

1 in 6 pregnant women.

The impacts of domestic violence are massive.

Health impacts – miscarriage/ foetal injury or death/ maternal injury or death.

We want there to be better opportunities to help –

  • Women experiencing abuse in A&E
  • Women presenting themselves to their GP with stress and depression
  • Mothers being called into school because of children’s behaviour.

We want there to be a better understanding in services of what the signs of domestic violence are so we recognise the cases.

We know –

Firstly that women are most likely to tell family and friends.

And secondly women will approach someone in their community.

This is why it is crucial for us to talk to community organisations. We want to raise awareness. We want to support organisations to enable disclosure. The main tactic that perpetrators use is to isolate victims. It is often dangerous for victims to disclose and especially at the point of separation if that is actually achieved. This is a highly dangerous time as many homicides happen at this time.

We want to work with organisations to create good information leaflets/ posters. Simple resources in different languages to subtly show women what help is available if they may be at risk.

Training – we will be providing free training in awareness skills, knowing how to respond, knowing what services are available and making sure the right messages are being given about what support can be given.

Aims of the first steps – to consult BME groups; to build capacity in BME organisations; to train volunteers and generalist workers; to provide basic information to BME organisations.

Q&A

Question: Can you tell us a little about the project you are doing with Imperial?

Answer: We are trying to train up midwives to be able to recognise and address domestic violence if they come up. Midwives are still part of a statutory organisation (large system) so disclosure may be more limited. It is likely that disclosure would rather happen in a community setting in their own language etc. However it is still important as the more opportunities we can create to address these issues the better.

Question: What kind of training will you be offering community organisations?

Answer: At the moment it is really open. We are trying to identify needs and will consult with organisations and identify individual needs of each organisation. Also NO organisation is too small.

Question: What is the timescale for this project and how far are you into it?

Answer: We are 9 months into a 5 year project. The consultation period will go on until the end of the year.

Question: What boroughs will you be working with?

Answer: All  West London boroughs: Ealing, Brent and K&C, Hammersmith and Fulham, Westminster.

Question: Domestic violence can be intrinsic and hard to pin point. A part of the training will you also be taking into account diverse cultural backgrounds to address the different issues that can come up?

Answer: Training is not fixed at this point. Part of the consultation is exactly to find out what is needed. We are also hoping to reach the much smaller voluntary/ community groups. There is also the possibility that women can be trained to become trainers in their community.

 

Item 2:

Vision for Midwifery Services at Imperial

Pippa Nightingale, Head of Midwifery, Imperial

 

Imperial is the biggest provider of Maternity services in the borough.

We are doing a big project to do with  changing the way we deliver care.

In 2007 there was the Confidential enquiry of Maternity and Child health (CEMACH) This reviewed maternal deaths in the UK and makes recommendations to improve care.

BME groups were pin pointed as 7 times more likely to die than white ethnic groups.

How can we change this statistic?

Access into Care:

Women were not coming to services early enough (seeing very few women before 12 weeks)  and do not have good enough health records.

How can we make the service more accessible?

What we changed?

There are 4 different ways women access maternity services:

  1. Maternity helpline – midwife answers enquiries.
  2. Drop in Midwifery clinic
  3. Online – electronic
  4. GP – biggest proportion come from GP

 

However we need to make sure there are other options.

A significant number of women who died were Health tourists who had other complications.

We are missing the opportunity to reach women who are not being reached.

Language barrier

This is a real barrier. In the new system you can now get leaflets translated into your language.

Often in domestic violence cases the women used their partners to translate so how can you then identify the problems?

Another asylum seeker woman used her child.

A significant number who died had little or no English.

So how is it best to communicate?

This is a big challenge. Language line is used but for every woman during her first booking appointment, a face to face interpreter is always used.

It is stressed that women should never use a family member, particularly a child for translating.

FGM was also highlighted in the report as not being identified at the booking appointment – Now, at Imperial we have an FGM Midwifery clinic.

Every 3 years we have a report that looks at numbers of women accessing services before 12 weeks 6 days into their pregnancy. The latest report is just being put together but it shows that now 96% of women are accessing services before the 12 weeks, 6 days as opposed to before where were looking at 50% - 60% accessing services before this time.

This has made a big difference to ante-natal screening but there is still a high number of women missing ante-natal appointments.

Plan at Imperial

We’re going to move ante-natal care from the hospital setting to children’s centres. Women are more likely to go to an appointment near where they live. Women will also see the same midwife.

This will roll out in November: Ante-natal care and post-natal care accessed from Children’s centres.

Vitamin D supplementation

NICE guidelines state that women from BME groups are at a high risk of vitamin D deficiency. Now ALL women will be advised to take vitamin D. It will cost £1 for a 3 months supply or free if you are receiving benefits.

Work with Maternity Services Liaison Committee (MSLC)

This is how users of our service can help design the future of the service. We want representation from all communities. People who have used or are using the services. We want everyone’s ideas inputted.

Q&A

Question: Regarding FGM – are all your midwives specifically trained in FGM?

Answer:Yes – and we are the only service that is midwifery led. At Imperial all the midwives are trained to identify FGM and to then to refer them to the FGM midwives led clinic.

Question: Is there a pathway into Mental Health services and a link with criminal services regarding FGM?

Answer: Yes – a risk assessment is made at 32 weeks. Clear channels are made through to Mental Health services and also to Domestic Violence services. However we are somewhat cautious as we don’t want women to feel threatened and scared and to end up alienating women from using the service.

Question: The BME Health Forum have done some research on the need for increased use of interpreters. What’s happening regarding this issue in your services?

Answer: This is still an issue that we have to work around. The problem is that it is very expensive.

Question: Does translation have to be verbal? Can we not use technology a bit more?

Answer: Yes – but its still mainly a financial issue. We need to work on commissioning.

Question: When identifying domestic violence cases – how are you helping these women?

Answer: We work on building relationships and trust with midwives and working with Domestic violence organisations like Standing Together.

Question: With the use of interpreters, especially with women from African countries, there is the problem of not translating to them in their first language. There is also a time issue – a lot of these women will need more time than is allocated.

Answer: We are now looking at splitting their hour appointment into 2 shorter, easier absorbable appointments.

We also hope that it will be an easier, nicer setting when we move booking appointments to Children’s centres.

 

Item 3:

Feedback form BME Maternity Service Users

Nafsika Thalassis, BME Health Forum Manager

[to download the presentation lcick on this link]

This project is looking at BME women’s experiences of using Maternity services at St Mary’s hospital in Paddington and Queen Charlotte’s hospital in Hammersmith.

The aim is to empower BME women, enable them to join the MSLC and champion the findings of the report and feedback to the community.

Before continuing Nafsika stressed that despite some of the information that follows there is no doubt that having your baby at either of these hospitals is safe.

Initial Findings:

Some positive feedback –

  • 1 woman who doesn’t speak English and had hepatitis had a very good experience. When her condition was identified an interpreter was booked and she received a lot of information. She was very happy with this service.

Some less positive feedback –

  • ‘Are you happy to be pregnant?’

If pregnancy is not planned it is not appropriate to congratulate the woman – it       can be insensitive.

  • Even thought there are 4 options for booking your 1st appointment it is not known to all professionals. The Gynaecological department at St Mary’s referred one woman back to her GP even though it was already quite late.
  • History Taking

There are discrepancies between what has actually been discussed and what is noted down. Also the misspelling of one woman’s name led to her having to have to have all the information resubmitted.

  • Customer care

Lack of adequate communication, records being lost and women not always being treated politely and being told off.

  • Other concerns

Ramadan – one woman was fasting when she was 8 ½ months pregnant. Midwives could be made aware that some women could be choosing to fast and relevant advice should be on hand.

  • Interpreting services

Where as this worked very well when there a specific problem was identified early on, once one of the women was in the hospital due to complications after giving birth she was often alone and when the doctor came round to her no interpreter was offered and language line was not used.

Recruitment

We are still looking for BME women who are in the early stages of pregnancy to take part in the project.

 

Q&A

 

Question: This is a good study with very up to date information. Will Imperial take into account the findings and make the relevant changes?

Answer: An important part of the work is listening to people who use the service. This is why we sit on the Steering group of this project .

Question: With many of the issues that have come up I wonder if you have tried to make links with PALS to address some of them.

Answer: We are trying to steer clear of retrospective questioning. A lot of women have forgotten the details. There is more impact in recording issues as they come up.

Question: How long is the project?

Answer: It is 18 months and we are already 6 months in.

Question: Regarding pre-natal sessions, what do we do about women who are more isolated and perhaps having their first baby?

Answer: We are hoping that with moving services to Children’s centres we can have a closer connection with communities.

Comment: Also could you maybe link in with BME employers?

Answer: Yes absolutely, there are some specially commissioned programmes and outreach projects – first mum partnerships  - working with young families encouraging people to access services. We also have a one to one service for women who are identified as vulnerable.

Question: What are tests done at the first appointment?

Answer: They are all fairly standard tests and then some are on demand such as HIV or Thallasemia.

 

Item 4:

Commissioning Maternity Services

Julia Mason, Senior Children’s Commissioning Manager, INWL

 

What is Commissioning?

Purchasing or procurement of services is just one element of commissioning. Commissioning is a cyclical planning and review process designed to achieve the best possible outcome for patients.

Procurement is the process of obtaining a contract to provide a service for an agreed price. Designing the service is done in conjunction with everyone who is involved.

Evaluation looks at what the impact of services are.

How are services funded?

Payment is by result – per patient that comes through.

For Maternity services there is a set price per care e.g Ante-natal, post-natal. Also for use of specialist services such as caesarean births.

There is also Maternity Matters money that is allocated in trying to reduce caesareans, reduce foetal deaths and fund additional midwives + additional short term grant funding for extra beds and improving hospital conditions.

How are maternity services commissioned?

With the radical changes being made to theNHS, new ways of NHS commissioning are being developed.

GP consortia will be in charge of commissioning much of services currently being commissioned by PCTs and Public Health is moving to the Local Authority.

All GPs will have to belong to Clinical Commissioning Groups (CCGs). Maternity services will then be commissioned by CCGs as PCTs and Health authorities will be abolished.

There will be Commissioning Support organisations  in place and Local Authorities will have a duty to set up Health and Wellbeing boards.

 

Q&A

Question: Will the relevant CCG taking over the commissioning of services from Imperial support all the initiatives that are currently taking place regarding Maternity services? There might also be a conflict of interest because GPs offer some ante-natal and post-natal care.

Answer: It is our responsibility and we are working closely with them but there is still a lot of work to do.

Question: What is the size of these CCGs? How is it going to work if you have lots of smaller groups approaching big trusts?

Answer: In INWL we have 5 CCGs and one is actually very small and will clearly have trouble actually commissioning services. However they are already talking of joining together as a Consortium.

Question: Will current targets around health inequalities remain in place?

Answer: Yes – there are still key performance targets which are good thing particularly in relation to health inequalities.

Question: Regarding Health and Wellbeing boards – will there be one per cluster?

Answer: There will be one per borough.

 

Item 5:

The Imperial Maternity Services Liaison Committee & Feedback from Service Users

Jane Suppiah, Chair of Imperial Maternity Services Liaison Committee

[to download the presentation lcick on this link]

Jane is the lay co chair. She is not a health professional. It is a completely voluntary role. She has a great interest that women have a good experience.

The MSLC covers both Queen Charlotte’s and St Mary’s hospitals and has done since the 5 hospitals joined to form Imperial. It has been quite a challenge to bring the MSLC together as the two hospitals are quite different.

The existence of the MSLC is not a statutory requirement but there is a guidance that hospitals support their existence.

It runs because of the enthusiasm and support of parents.

We have a simple vision: to improve women’s experience.

We are made up of parent members, Commissioners, service user representatives, those who have used the service but also have a professional involvement e.g breast feeding specialists, supervisors of midwives, midwives.

What we do?

We gather feedback and present them at committee meetings. We raise issues that are of concern to women and discuss and agree on what action can be taken.

Challenge

We often have very specific individual cases presented to us and its very difficult to take these to the table. We try to look at more over all changes that can be made to make sure the overall experience is better.

Our committee today 

We have about 20 involved. We have contributed to projects run by the hospital and we have seen practical changes taking place.

We’ve been working on:

  • How we bring issues to the MSLC
  • Service user involvement – breadth and diversity – we need to be more diverse in our representation.
  • How we capture wide range of service user views

We have got in touch with an organisation called Brain Juice who set up a free 5 minute online survey covering 4 simple questions.

The survey has given more weight to what was brought to the MSLC.

Next steps

  • Getting more women involved. We are taking part in the BME Health Forum’s project and hope to gather women from the project to the committee.
  • Walking the patch – get more service users involved in this task.
  • Raising awareness about what to expect from maternity services. We are considering creating a video around this.

Item 5:

Information Sharing

  • Healthworks – This is a project that involves 10 BME organisations wprking with service users to address problems to accessing health services.
  • 12th December KCSC are running 2 sessions around the Role of the Voluntary Sector in the New NHS. These sessions aim to help small organisations to get funding for their work – to help engage and prepare documents etc. when commissioning happens.
  • MRCF have a Mental Health mentoring project for those who need extra help with starting a new life here in the UK. They offer group activities and one to one help. They currently have refugees and asylum seekers accessing the service but would also like to engage other migrants e.g those recently arrived on Spouse visas.

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It is recognised that in many cases a number of callers to emergency services may not have English as their first language. In such instances, a third party language translation service may be used to assist the EMD (Emergency Medical Dispatcher) in taking the details of the call (at the point of the 999 or 111 call) . [This is done by conferencing in the interpreter once the language required is confirmed].

» The London Community Foundation Grants News (March 2024)

See the latest funding opportunities and news from London Community Foundation including information about Greener Futures in Westminster Event, Free Excel training; and several funding opportunities including London Marathon Active spaces fund, Baring Foundation Arts and Mental Health Fund, Sport England Small Grants Programme, Windrush Justice programme, and more.

» NHS prostate cancer awareness animated films

Please take a look at the following 10 short animated films aimed at promoting awareness about prostate cancer. These animated films were made by Guy’s & St Thomas NHS Hospital Foundation Trust in partnership with Year 2 University of London Art Students at the London College of Communications in Elephant and Castle.

» In - Deep New Activity Starting Free Drama Sessios for children with SEND

In - Deep is begining a new activity after Easter. We are starting free drama sessions for children and young people with SEND aged 3 - 18 in age appropriate groups building on our very popular arts based holiday workshops. This will begin Tuesday 23rd April at Francis Holland School for Girls, 39 Graham Terrace, London SW1 near Sloane Sq tube.

» Opportunity - Help Us Create Respectful and Holistic Maternity Care

Help shape our research to create respectful and holistic maternity care. We are looking for people to help guide PhD research on how the NHS, local councils, and Black communities can work together to improve the experience of maternity care.

» Public Health information briefing for libraries leisure family hubs and the VCS

Please read through the following Public Health information briefing to help you give reliable evidenced information to your networks and residents. This briefing has information on: Blood Pressure Campaign – FREE blood pressure checks in pharmacies; Measles – new resources, posters in different languages; Health Hub pop ups in local venues please promote; Suicide prevention; and Making Every Contact Count FREE trainings.

» Community Spirit Small Grants Fund open!

The Kensington + Chelsea Foundation is pleased to announce that their Community Spirit Small Grants Fund has reopened for applications. This is a small grants fund to support events and activities that bring joy, hope and healing to our community. The majority of the beneficiaries of your project must be residents of Kensington + Chelsea.

» OPPORTUNITY/ OFFER: Women's Health Information Sessions in Hillingdon

Fertility Network is teaming up with Healthwatch Hillingdon to learn about women's experiences with Fertility and reproductive health services in Hillingdon. We're especially interested in hearing from single, coupled, LGBTQ+ and disabled women from African, Caribbean, Asian, and other ethnic minority backgrounds who have used or are trying to use fertility services to become parents. These women often face differences in how they're treated or cared for.

» Join the McPin Young People’s Advisory Group (apply by 22.03.24)

McPin are looking for 5 young people (age 14 - 21) to join the McPin Young People’s Advisory Group. You will join a project to design a tool for young people’s therapy preferences, and will also be a member of the McPin Young People’s Advisory Group.

» Right Care Right Person (RCRP) Overview and update

From 1 November 2023, the Metropolitan Police changed the way they respond to calls related to health and social care concerns. This new policy is called Right Care Right Person. Right Care, Right Person (RCRP) aims to ensure that vulnerable people in London who are experiencing a deterioration in their health, receive support from those most appropriately trained to deliver it. Please see the following update with inforomation about its rollout.

» Kensington & Chelsea Fraud Newsletter (February 2024)

The K&C Fraud newsletter contains information and figures of fraud cases in the borough including useful information about how to protect yourself against fraud crimes.

» Opportunity to take part in two interactive workshops related to Artificial Intelligence (9th May, 5th June)

Imperial College London would like to invite you to take part in two interactive workshops at Imperial’s White City Campus, on Thursday 9 May and Wednesday 5 June on the subject of using Artificial Intelligence reliably to improve patient treatment.

» GLA City Resilience Update - March 2024

The GLA City Resilience Update is a monthly update on the work or the Greater London authority, with a particular focus on whole-of-society resilience. Some highlights in this update are: A survey on the making of the first ever London Community Resilience Toolkit; Our Community Resilience Fund Interim Evaluation report; A survey on the development of a new City Resilience Newsletter; Our Neighbourhood Networks research report from Neighbourly Lab; and our Equalities and Resilience report.

» Type 2 Diabetes Path to Remission Programme

The NHS Type 2 Diabetes Path to Remission Programme is a joint initiative between NHS England and Diabetes UK. This programme provides a low calorie, total diet replacement treatment for people who are living with type 2 diabetes and obesity or overweight: the NHS Type 2 Diabetes Path to Remission Programme.

» Young Westminster Foundation March Newsletter (2024)

Please see the latest newsletter from Young Westminster Foundation with several training, job and funding opportunities including: Funds to support community-led climate action, Grants to support charities providing opportunities for young people, and Funds to help small community based organisations get people into jobs through skills-building.

» Olmec - Diversify London Programme

Diversify London ia programme that aims to provide VSOs across London with board ready candidates from Black, racialised or minoritised communities who have completed Olmec's Black on Board programme. Black on board is a programme Olmec have been running since 2008 that provides individuals with the skills to gain governance positions to address the lack of diversity on boards and in senior management.

» EVENT - ACAA Protest for Women's Rights in Afghanistan - 08.03.2024

On the 8th of March at 10 AM, International Women's Day, ACAA will be holding a demonstration in Parliament Square. It has been nearly three years since women and girls have been denied education in Afghanistan, among other human rights violations. This cannot last any longer, for these conditions affect not only women, but the whole population. Therefore, this demonstration is to represent how pressing the issue is.

» Staying well while you wait (for a hospital procedure) Information/ support webpage

Imperial College Healthcare NHS Trust have recently updated their Staying Well while you wait webpage. This has some very useful info and tips of things you can do to help you stay well and prepare for your procedure. These include stopping smoking, exercising regularly, drinking less alcohol and eating a healthy diet.

» Same day access to primary care briefing

NHS North West London is introducing an ambitious but achievable plan to improve same day access to primary care for patients. The new approach sees the introduction of ‘same day access hubs’ across North West London. Patients contacting their GP surgery either online or by telephone may be directed to the same day access hub for triage to the right service for their needs.

» EVENT: Safe and Healthy Ageing in a Changing Climate - 15.03.24

A Special event on Friday 15th March 2024 - Safe and Healthy Ageing in a Changing Climate. The purpose of this event is to disseminate crucial information aimed at assisting older adults in maintaining their safety and well-being amidst shifting weather patterns and environmental conditions. There will be nformation stalls to help you gain knowledge and understanding of services. There will be a number of guest speakers from Kensington and Chelsea and Westminster councils.

» Digital Inclusion and NHS online services information

Please see a collection of resources to support patients in using NHS App and Patchs tool. You will also find some useful manuals and information leaflets about ordering repeat prescriptions, using PKB (Patients Know Best) website and other useful digital inclusion and NHS online services support.

» Join a public group to improve research on Lung Health Checks

The Lung Health Check is a new service that is offered in some parts of England. It can help spot problems such as cancer early, which makes treatment more effective. Through our research, we want to understand why uptake of these checks remains low. We also want to see if sending a text from the GP surgery can help improve uptake.

» Research: How clinical pharmacists in primary care support people who are living with dementia

Are you living with dementia? Could you help with our research into how pharmacists in GP practices can support people with dementia? Who are we and what is the study about? We are a team of researchers from University College London. We want to understand how pharmacists based in your doctors surgery are currently supporting you and how they can continue to support you in the future.

» Kensington & Chelsea Fraud Newsletter (January 2024)

The K&C Fraud newsletter contains information and figures of fraud cases in the borough including useful information about how to protect yourself against fraud crimes.

» JOB: Part-time Adult Learning Tutor at ClementJames Centre (applications on rolling basis)

The ClementJames Centre is looking for a high-calibre candidate to join their staff team as a part-time adult learning tutor. The ClementJames Centre is an award-winning charity that provides programmes that address underachievement and social exclusion. We support nearly 3,000 children, young people and adults each year to release their potential. If you are an outstanding tutor then The ClementJames Centre can offer a supportive staff team, and a varied and interesting role which supports hundreds of people each year.

» Monthly update from the City Resilience Team- February 2024

See the latest news and updates from the City Resilience Team at the Greater London Authority including Community Resilience Fund grantees, the London Climate Resilience Review, details of Resilience spaces, and the London Resilience Toolkit. Read on for details.

» Sign up for Suicide Prevention Training

Westminster and The Royal Borough of Kensington & Chelsea have commissioned Every Life Matters to deliver an intensive programme of Suicide Prevention Training. The training is aimed at anyone who wants to understand more about suicide, how to spot when someone may be having thoughts of suicide, how to talk openly about suicide, and what practical support we can all offer each other.

» Funding Alert! Global Majority Grant Notice

Coming Soon - Grant Fund: £200,000. Calling all Global Majority (BAME) led organisations who can deliver great activities to improve health and/or wellbeing of residents in North Paddington. Applications: Rolling basis, decisions weekly until the fund is spent. You can apply for up to £20,000 to make a positive impact in your community.

» London Catalyst Grants

Grants are available for registered charities in London which are working with an experienced health agency or community partner to improve the health and wellbeing of people with long-term health conditions, disabilities and/or those who are vulnerable and marginalised. Grants of between £3,000 and £15,000 are available to fund projects, usually for one year. The average award is around £8,000.

» London Ambulance Service opportunities for patient involvement and participation

The following patient participation and involvement opportunities are available from the London Ambulance service: London Ambulance Service Public and Patients Council to support reducing health inequalities in 3 key areas; London Lifesavers - free training events on life-saving CPR and defibrillator training for communities, organisations and schools; and the NWL 111 Patient Advisory Group are currently looking to recruit patients living in North West London to join, particularly those aged 35 years or under.

» The Clear Path project

The Clear Path project is a local initiative that aims to help people who are facing mental health challenges in Hammersmith and Fulham. The project provides a range of services, such as counselling, supporting with housing application, support with GP application, talking therapy, and workshops, to help the well-being and recovery of our clients.

» Young Westminster Foundation February Newsletter (2024)

Please see the latest newsletter from Young Westminster Foundation with several funding opportunities including: Trailblazer music fund, Making a positive difference in charities fund, Grants for charities working with people with disabilities or experiencing food poverty, and the Community Fund - Funds for organisations that want to bring communities together.

» Upcoming Open MECC training from One You

Health professionals often encounter challenges when having conversations with people about making positive health changes. Common barriers include:Feeling unskilled in this area/don't know how to start; Lacking the confidence to address behaviour change; Fearing that it would cause offence or damage relationships with individuals, leading to disengagement with services; Time. Learn how to have effective conversations around healthy lifestyles using the MECC framework in one of our upcoming training sessions.

» The IVF Access Study: seeking participants!

NHS IVF is in high demand across the UK. Local commissioning groups set their own criteria to restrict access to the service. This project aims to understand how policy decisions around IVF are made, and how people assigned female at birth are affected long-term by IVF restrictions.

» Health Equity Programme - NHS North West London

NHS North West London's health equity programme is working with partners and the communities of North West London to make real change in terms of improving inequalities in health and care. We know that some people in our communities in NW London are dying earlier than they should, with a range of factors including poverty, poor-quality housing, low-paid or unstable jobs impacting people’s physical and mental health. The health equity programme focusses on putting people at the heart of what we do – reducing inequalities, improving people’s health outcomes, and reducing the differences in healthy life expectancy.

» Suicide Prevention and mental Health promotion 2nd workshop on Arts therapy

You are cordially invited to join us on Friday the 19th of January from 11 am to 2 pm for the Arts Therapy workshop at Church Street Library. This is our second Community Learning event around Suicide Prevention and Mental Health Promotion.

» Do you need volunteers?

The Westminster Connects newsletter advertises volunteering opportunities to thousands of local residents fortnightly. To include your opportunities you just need to email One Westminster details of you opportunities including a brief description of your organisation. a brief description of the role, the commitment required, times and dates, and your contact details.

» Neighbourhood Doulas Online Birth Education Classes

Neighbourhood Doulas are excited to kick off our free ONLINE Childbirth Education Classes on Wednesday 24th January 2024. Our online support provides free childbirth classes offering attendees a safe place to learn & connect that they may not find elsewhere. Classes will be in blocks of five weeks covering birth preparation, birth choices, mental health and wellbeing, and postnatal support.

» Women’s group at Turning Point Drug & Alcohol Wellbeing service

At our women’s group we provide a safe space where female clients can connect to reduce isolation and improve their overall wellbeing. We provide a mixture of activities that can support the ladies to build further on their self- esteem and self- confidence.

» Kensington & Chelsea Fraud Newsletter (December 2023)

The K&C Fraud newsletter contains information and figures of fraud cases in the borough including useful information about how to protect yourself against fraud crimes.

» New lung cancer screening roll out to detect cancer sooner (June 2023)

A national targeted lung cancer screening programme designed to catch cancer sooner or prevent it altogether has been announced by the Prime Minister and Secretary of State for Health and Social Care. Each year the programme - which will cost £270 million annually once fully implemented - is expected to detect cancer in as many as 9,000 people, deliver almost one million scans and provide treatment earlier.

» Active Westminster Network Funding application windows 2024

From the Monday 5th February 2024, ActiveWestminster Network partners are invited to submit a proposal for funding support of up to £1000 to support new or upscaling of a health and wellbeing physical activity community project. The submission deadline is Sunday 3rd March 2024 at midnight.

» NEW! Peer Support Cafe at Church st Library - Tuesdays from 9th Jan - 18th June 2024

We are delighted to announce our new Peer support Cafe that takes place on Tuesdays (initial sessions 11 - 12pm) at Church street library. The café will encourage the community sharing of valuable information, advice and guidance, provided by experts, supported by WCC registered interpreter/translator (Arabic, Amharic). It is intended as a safe place to share concerns, seek advice, meet friends, make friends and escape loneliness.

» Kensington & Chelsea Fraud Newsletter (November 2023)

The K&C Fraud newsletter contains information and figures of fraud cases in the borough including useful information about how to protect yourself against fraud crimes.

» Say No to Abuse Leaflets: Supporting people to ‘stay safe’ in the Bi-borough (added 20.12.23)

These leaflets have been co-produced by our Safeguarding Ambassadors and include a variety of our video resources to help support everyone to understand a range of safeguarding topics, as well as information on what happens after you report a safeguarding concern.

» Virtual peer support group for Black & Brown grievers

Black and Brown Good Grief is a peer to peer support meeting and safe space for black and brown grievers. Black and Brown Good Grief allows a person to grieve acknowledging the nuances of their heritage and culture while still being a person grieving someone. Black and Brown Good Grief was started by black and brown attendees and continues to be run and hosted this way..

» London Inspire Programme

The London Inspire programme is a ground-breaking programme developed to raise awareness and promote targeted health interventions aimed at reducing the staggering health inequalities faced by black people in London. Inspire was developed to foster partnership and collaboration opportunities for voluntary and community sector organisations to deliver health interventions, while also amplifying the voice of the Black community to create whole systems change.

» Cost of Living Support - Directory of Services December

Please see the latest update to the Cost of Living Directory of Services for December for RBKC residents.

» Free after school programmes at Grand Junction

Grand Junction are hosting several free after school programmes for children and young people - these are: Junction Juniors - drama workshop for age 7-11; Young Actors - acting and drama workshops for age 11-17; and Green Kids Club - a weekly workshop learning about environmentalism, nature and making art.

» Endometriosis leaflets in multiple languages

Endometriosis UK have newly translated support and symptoms leaflets. These leaflets are now available in Punjabi Shahmukhi, Punjabi Gurmukhi, Urdu, Polish, Scottish Gaelic, Cantonese, and Mandarin Chinese. The symptoms leaflet shares the main endometriosis symptoms, what endometriosis is and how Endometriosis UK provides support.

» Jubilee Sports Centre - book a space!

There is still availability to book space at the new improved Jubilee Community Sports Centre with priority being given to those clubs and organisations that are looking to provide opportunities to support the local community. The address of the venue is: Lancefield Street, London, W10 4NW

» 'Stay with Us' Suicide Prevention Campaign Launch - info and resources

For those who were unable to attend the Kensington and Chelsea and Westminster 'Stay with Us' Suicide Prevention Campaign Launch please see the collated essential information and resources we have put together.

» Young Westminster Foundation November Newsletter (2023)

Please see the latest newsletter from Young Westminster Foundation including funding news: HELPING HANDS COMMUNITY FUND NOW OPEN and WESTMINSTER BRIGHTER FUTURES FUND; also YWF YOUTH WORKER FORUM WINTER EVENT on 6th November and YOUNG WESTMINSTER FOUNDATION JOB VACANCY as HELPING HANDS PROGRAMME OFFICER.

» North West London Health Equity Summit info share from the day

On Tuesday 24 October 2023, more than 200 people from across NW London gathered in St Pauls, Hammersmith for the first health equity summit for the area. One year on from the launch of the region’s inequality strategy, it was a chance to reflect on what had been achieved and discuss the challenges ahead. You can now see all the presentation and details of the day updated to the NHS NWL website.

» Workshops to improve breast screening information - 30th Nov or 12th Dec

Do you want to help improve breast cancer screening information and invitations? We are looking for 6 people to join two different workshops. We encourage people from underserved populations including but not limited to ethnic minority groups e.g., Asian, Black African or Caribbean, Arab, Mixed ethnicity and those from a disadvantaged background to apply.

» National Lottery Awards for All is changing! (posted 15.11.2023)

National Lottery Awards For All, is changing! You will now be able to: Apply for funding between £300 and £20,000 to support your project, an increase from the previous £10,000 per year; Get your project funded for up to two years rather than one. These changes mean that we have doubled the amount you can apply for and how long we’ll fund your project.

» Public steering group opportunity - STATIN project (apply by 24.11.2023)

As part of a study looking at developing an intervention to support patients who have been prescribed statins, we are looking for public partners to join our team who are prescribed statins or who have been prescribed statins in the past and are currently living in London. Even if (or especially if) you do not take your statins as prescribed, we would still be interested in hearing from you.

» Mentoring Programme for Young People With MH Needs

Are you a young person from a minority background experiencing mental health challenges? Or do you know, or work, with someone who is? Our free e-mentoring programme is here to help! Unlock your potential and achieve your educational and employment dreams with our free 12-week e-mentoring programme.

» Age UK K&C & Age UK Westminster Digital Inclusion Project (added 03.11.2023)

The Kensington & Chelsea and Westminster (KCW) Social Isolation pilot supports and enhances existing Older Adult Mental Health services provided by CNWL by providing targeted outreach support to vulnerable elderly people including those living alone who are known to be more likely to experience social isolation.

» Exciting New Group for the Spanish & Portuguese Community!

Come and join us every Friday from 10am - 12pm at Stockwell Partk Community Centre. In this space we will talk about our health, wellbeing, benefits, access to local services, how to obtain individual help, while also having the chance to make new friends!

» Community Living Well service

Community Living Well is an emotional wellbeing support service for anyone aged 16 and over, and who is registered with a GP in Kensington, Chelsea, Queen’s Park or Paddington. We can help to support your mental health and wellbeing.

» Support and Guidance During Current Events in Israel and Palestine

We are aware that ongoing, shocking events in Israel and Palestine have led to heightened tensions and emotional distress within our communities and want to remind you that Westminster’s Prevent team are available should you require our assistance; we are able to provide support and guidance for anyone who may be impacted by the current situation. If you or someone you know is feeling distressed or overwhelmed due to the recent events, there are resources and support available to help you navigate through these difficult times.

» Vacancies at Thrive Tribe - Healthier You (NDPP) (apply by 09.10.2023)

Thrive Tribe have been selected to deliver the National Diabetes Prevention Programme (NDPP) in London and now we have lots of opportunities to join our team! We have vacancies for Health Coaches, Senior Health Coaches, and Healthier You Partnerships Managers.

» Build your own Community Website in 7 weeks

This training from Superhighways will bring together a small group of people from 8 to 10 micro charities and community organisations to build their own website, using the free community website builder Voice Online Communities. The training will run weekly online, 10am to 12pm weekly, starting Wednesday 25 October 2023.

» Mosaic Community Trust's current services and activities (29.10.23)

Mosaic Community Trust's Mothers Support Network offers a range of activities in the form of Drop in sessions, workshops run by professionals, opportunities to voice concerns, free therapeutic massage and more. Mosaic also run a community wellbeing hub at the Portman centre and Connected communities social hub which is for women living in Church street area only.

» Free Funding bid support

NEW OFFER OF FREE SUPPORT – fundraising strategy and bid writing help available now! Concentrated help from one of a panel of external fundraisers whose direct skills and expertise will be offered to Westminster VCS organisations (including CICs) for free.

» Free Birth Preparation Classes with Neighbourhood Doulas

From Wednesday 6th September 2023 (10.30 -12.30) Neighbourhood Doulas will be providing their 6-week course and information around birth preparation, knowing your rights and options, mindfulness, decision making, confident parenting and more. Available to North Kensington residents.

» North London Forensic Collaborative Small Grant Opportunity

North London Forensic Collaborative (NLFC) has recently launched a new small grant programme for Voluntary Community Faith and Social Enterprise organisations based in North London. This is open to organisations who currently work with individuals accessing forensic inpatient or community services, or organisations that are delivering health and wellbeing initiatives in local communities that with additional investment, could extend this offer to individuals accessing forensic services.

» English Speaking Clubs & IT Drop-In Sessions in Westminster Libararies

There are a number of English Speaking/ conversation classes running on different days in libraries across Westminster including throughout the Summer. There are also IT classes and number of other classes available.

» Muslim Women's Fertility Support Group (Fertility UK)

Fertility Network UK is a national charity that offers free advice, support, information and understanding for those facing fertility challenges. We have local fertility groups, as well as a huge range of free specialist UK-wide groups. We have now started a Muslim Women's Fertility support group.

» Pressures on our emergency services in this hot weather

Our A&Es are extremely busy with waits of up to 11 hours. We are seeing many health issues related to the current warm weather – please do share the link below which gives advice on looking after yourself in warm weather, especially if you have asthma or hayfever. It also provides information on where to go if you need help so we can keep A&E for life threatening emergencies. The leaflet is also available in a number of different languages.

» Triple P Teen Programme from Total Family Coaching

Raise happy, confdent teenagers. Manage behaviour and expectations so everyone enjoys life more. Set family routines and rules that everyone follows. Get along well with your teens and argue less. Balance work and family with less stress. 6 week online programme from Total Family Coaching.

» Family Forever Programme from Total Family Coaching

Family Forever is a programme designed to support families with complex need, delivering weekly sessions to address underlying issues such as poor mental health, bereavement, and/ or parenting difficulties. We provide adaptable and holistc family support and parentng advice including practcal assistance to improve household relatonships.

» Vodafone offer to registered charities

Apply for free mobile connectivity to support your charity. If you're a charity that needs support for digital inclusion programmes, you can apply for free Vodafone SIMs, each loaded with 40GB data a month for six months, plus unlimited calls and texts. You can use these however you like - for example, to provide connectivity to your service users or deliver training to people in need. We distribute SIMs through charities and cannot distribute SIMs to individuals.

» Bi Borough VCS Health and Wellbeing Strategy

This Strategy has been developed over a period of months through a collaborative process with the voluntary and community sector and colleagues from across the statutory sector/NHS. It presents a number of case studies from the VCS that illustrate its main goals and offers a set of clear recommended actions.

» WCC Grant Funding opportunities information page

Please see the Westminster City Council landing page for all upcoming council grant funding opportunities for the VCS.

» Safeguarding training for BME groups

This course has been developed to provide attendees with an awareness of what adult safeguarding is as set out under the provisions of the Care Act 2014 and support staff to identify signs and indicators of abuse and neglect and to understand the referral pathway to raise a safeguarding concern.

» What's in the Community resource page

What's in the Community Resource page collects information / flyers about services and activities and support resources available in or to RBKC residents divided in sections such as Massages/ Acupuncture, Food, Warm hubs, Cost of living support, Debt, benefits, and housing advice, Education and training, and much more.

» New Dementia Adviser for Westminster

We are pleased to introduce you to the new Dementia Adviser for Westminster, Skia Fentiman. She will be offering advice and support for those living with dementia in Westminster and also coordinates events such as the free Memory Cafes. The next one is coming up on 30th November.

» EMBARRASSED by Steve McQueen - A short film

Here is Steve McQueen's EMBARRASSED - a short film created to help raise awareness of prostate cancer within the black community and featuring Idris Elba CBE, Chiwetel Ejiofor CBE, Michael Ward, and Morgan Freeman.. The message is that if you are a black man aged over 45 you should ask your GP for a PSA test. Prostate cancer is generally easy to treat (without chemotherapy) and survivable if caught reasonably early.

» Report of Joint Committee on Human Rights: Black people, racism, and human rights

Please download and see the House of Commons/ House of Lords Joint Committee on Human Rights report: Black people, racism, and human rights - including formal minutes relating to the report.

» Free online contraception - 16+

Residents of the Royal Borough of Kensington and Chelsea and Westminster City Council can now access free contraception online. All you need to do is register on the website, you will directed to the contraception page where you will find all methods available these include; Emergency Hormonal Contraception, Progesterone only pill and the Combined only pill.

» Kooth - FREE online support for young people

Kooth is an online counselling and emotional well-being platform for children and young people, accessible through mobile, tablet and desktop and free at the point of use.

» Mother's Support Group

Westminster Befriend a Family runs a Mother’s Support Group at Derry Hall on the Church Street Estate, between 10am and 12pm every Wednesday. It’s a place for mums and mums to be to meet up, have a (free!) cup of tea or coffee and enjoy some cake and a chat.

» March 2019 Quarterly Meeting Notes

Topics: Hammersmith & Fulham CCG's Financial Recovery Plans - request for feedback; Westminster and RBKC Councils' Dementia Strategy - request for local community input; Iraqi Association presentation; World Foods Carbs and Cals book (specifically targeted at BAME communities) Update from Diabetes Transformation team.

» December 2018 Quarterly Meeting Notes

Topics: Request for feedback on NHS 111 service; Information about Latent TB and raising awareness; request for feedback on Primary and Urgent Care services in H&F; Volunteer Centre K&C - working with BME organisations

» ADKC Disability Connect project

The Disability Connect project is for socially isolated disabled people (with a physical, sensory or hidden impairment) who need or would like some encouragement and support to get out and about doing activities of interest to them.

» September 2018 Quarterly Meeting Notes

Topics: Health Help Now App, GP Extended Hours, FAWA (French African Welfare Association), Central London Youth Development Trust cooking Sessions with children, Mosaic Community Trust programmes with Local Women in Church Street

» Sexual Health London - Free Home STI Testing Kit

Sexual Health London have commissioned an online sexual health testing website. It provides sexual health testing via post kit - very useful for young people and vulnerable groups.

» Kooth.com Free online support and wellbeing 365 days per year

Kooth.com is a professional mental health and wellbeing service, commissioned to Kensington, Chelsea, Hammersmith, Fulham and Westminster FREE to use for 11-19 year olds.

» June 2018 Quarterly Meeting Notes

Topics: Creating a new dietary resource for BAME communities with Diabetes and H&F Outcomes Framework, Update on the equalities framework & GP Extended Hours

» March 2018 Quarterly Meeting Notes

Theme: Integrated Care - My Care My Way and Engagement work done around Integrated Care Outcomes Framework

» December 2017 Quarterly Meeting Notes

Theme: Tackling Obesity in BME communities

» September 2017 Quarterly Meetings Notes

Theme: Improving the Health and Wellbeing of disadvantaged communities in Hammersmith & Fulham

» Professional Interpreters: Language is Everything

A supplier of professional interpreters – face-to-face, by telephone and written translations. We offer 136 different languages and dialects for face-to-face assignments in London and more by telephone. We have an office in North Westminster and are already supplying to Local Authority frontline teams, NHS Trusts and national third sector organisations working within the Tri-borough meaning that our interpreters know the area and are already on the ground, daily.

» June 2017 Quarterly Meeting notes

Theme: Habits and Addictions in BME communities

» The Alcohol Service

Change, grow, live is a social care and health charity that works with individuals who want to change negative patterns of behaviour and achieve positive and life-affirming goals.

» March 2017 Quarterly Meeting notes

THEME:Getting involved in improving services

» December 2016 Quarterly Meeting Notes

THEME: Migration, Homelessness and Mental Health

» July 20th Diabetes Open Meeting Notes

THEME: Diabetes and Black Minority Ethnic Communities

» May 2016 Quarterly Meeting notes

THEME: Domestic Abuse among BME Communities. This meeting explored the issue of Domestic Abuse from many different angles such as the barriers around housing, the particular difficulties for people with no recourse to public funds and the psychological issues for young people who have been exploited...

» March 2016 Quarterly Meeting notes

THEME: Stigma. This meeting's theme was about stigma and how it contributes to inequalities and stops people accessing services. We heard presentations discussing stigma in many different contexts from mental health and sexual health to the stigma surrounding disabilities, gender transitioning and dying.

» Healthy Relationships:Healthy Baby Programme

Pregnancy is a time of hope but can also bring challenges and strains. Healthy Relationships:Healthy Baby is a new programme from a local charity, especially for expectant mums and dads living in Westminster. Our dedicated team will work with you and your family so you can bring an end to hurtful behavior...

» December 2015 Quarterly Meeting notes

Theme: Young People's Health & Wellbeing. This was a great meeting to attend to hear about projects in the voluntary sector and ask our NHS commissioners and providers some searching questions. Presentations included: Westminster Mind, Spectra, Al Badja and the Westminster council...

» The Talking Talk Shop at The Dalgarno Trust, Wednesdays 11am - 12.30pm

The Talking Talk Shop is now open at The Dalgarno Trust on Wednesdays from 11am - 12.30pm. We work with people from all backgrounds with varying disabilities, who are on waiting list or finished counselling but wish to continue talking in a confidential, relaxed and safe environment...

» September 2015 Quarterly Meeting Notes

THEME: DEMENTIA - This was a great event to attend to find out more about how services for people with Dementia have been planned and delivered and question the people in charge of doing so. It was also a great opportunity to find out more about how to support people with Dementia and what services are available in the NHS and the third sector including some specialist services for BME communities.

» SMART Projects Stop Smoking Service

SMART Projects is launching a Stop Smoking Service, funded by the Kensington & Chelsea Social Council and in partnership with the Kick-it Stop Smoking Service. SMART will be providing Stop smoking advice on a one to one basis and workshops for people who would like to find out more...

» Al-Aman (DVIP) Arabic Speaking service

DVIP’s Al-aman service has continued to receive funding from London Councils to support women from Arabic speaking communities who have been affected by gender based violence, forced marriage, female genital mutilation and honour based violence...

» Different Voices’ Directory of Services in Westminster and Kensington & Chelsea

A directory of services was produced by the Different Voices Group at The Advocacy Project. It is a user involvement group that focuses on improving inpatient services and tackling the stigma attached to mental health. All the recommendations in the booklet are based on the service users’ own experiences of having used those services...

» Royal Trinity Hospice launches new dementia service in Kensington and Chelsea

Royal Trinity Hospice has launched a new service to support people with dementia and their carers living in Kensington and Chelsea, tackling recognised inequalities in access to palliative and end of life care.Funded by West London CCG, Trinity’s specialist Community Dementia Nurse will support people...

» Conversational English for beginners (for over 50s)

Brush up on your spoken, written and grammatical English to become a more confident speaker! For people aged 50 and over. TUESDAYs - 10.00am – 12.00pm. £3.00 per class @ New Horizons, Guinness Trust Estate, Cadogan Street, London, SW3 2PF...

» Healthier Homes Project

The Healthier Homes Project is a Public Health funded project to assist in reducing hospital admissions, GP visits and winter deaths caused by residents living in homes that are too cold, damp or are in dangerous conditions that put their health at risk.The project works as a referral service...

» ANGELOU Referrals

Angelou is a partnership of 9 organisations offering a shared service across Hammersmith & Fulham, Kensington & Chelsea, and Westminster supporting women and girls who are experiencing violence and abuse.

» June 2015 Quarterly Meeting notes

THEME: SUPPORTING PEOPLE APPROACHING THE END OF THEIR LIVES. This meeting was about how to best support people who are approaching the end of their lives. Public health are conducting a Joint Strategic Needs Assessment (JSNA) about end of life care and would like to hear from you about how you feel services work currently and any gaps that there might be...

» March 2015 Quarterly Meeting notes

THEME: WOMEN AND CHILDREN'S HEALTH & WELLBEING

» Services

» Activities/Courses

» December 2014 Quarterly Meeting notes

THEME: WHOLE SYSTEMS INTEGRATED CARE

» September 2014 Quarterly Meeting notes

THEME: FGM

» New Young Women's Domestic Violence project for Arabic speakers

Al-Hasaniya Moroccan's Women's Centre have a new project for young women of Arabic backgrounds who have or are experiencing domestic violence. The service is aimed at young women aged between 16 and 25 years old who live in London...

» June 2014 Quarterly Meeting notes

THEME: MENTAL WELLBEING

» Counselling Services for female survivors of domestic and sexual abuse (Westminster and K&C)

Please be aware of the free Therapeutic Services provided by Solace Women’s Aid in Kensington & Chelsea and Westminster. These include:1to1 counselling for female survivors of domestic violence age 14 + (Ascent). 1to1 counselling for female survivors of sexual violence including child sexual abuse (aged 14+)...

» New Domestic Abuse service for Arabic speaking Women

Al-Hasaniya Moroccan Women’s Centre has recently been successful in securing funding for a new project to support young, vulnerable women of Arabic speaking backgrounds who are or have experienced domestic abuse. Our service is aimed at young women aged between 16 and 25 years old...

» Kick-It FREE Stop Smoking Support service for local communities

The Free Stop Smoking Support sessions include specialist behavioural support by certified Stop Smoking Practitioners, which will improve the client’s motivation as well as help building up capacities and strategies to stay smoke-free...

» Westminster Connect - Peer support group

The peer support is for people aged 18 to 60 who have a physical disability, hearing or sight impairments and those with long term health conditions. Westminster Connect also co-ordinates peer support for Deaf people...

» April 2014 Quarterly Meeting notes

THEME: Unscheduled care - the utilisation of A and E and Urgent care services by BME communities

» Housing and resettlement, Welfare benefits and debt advice (Westminster)

The Bayswater Families Centre, in conjunction with CAB, Homestart and Z2K are holding Drop-in Advice sessions covering: Housing Advice and Assistance; Resettlement Advice and Assistance; Welfare benefits Advice and Assistance; Debt Advice and Assistance...

» Zumba at Portobello Green Fitness Club

Fridays 2 - 3pm, Portobello Green Fitness Club. Price £2.10. It's fun, It's fitness, It's ZUMBA!...

» IKWRO - Self Confidence Support Group for Women

Iranian and Kurdish Women’s Rights Organisation (IKWRO) is registered charity that provides confidential support, advice and advocacy and outreach to women and girls of Middle Eastern origin. We work to help women and girls who are facing gender based violence...

» November 2013 Quarterly Meeting notes

THEME: URGENT CARE – ‘IS THE NHS MEETING THE NEEDS OF BME COMMUNITIES?’

» September 2013 Quarterly Meeting notes

Theme: 'HAVE YOUR SAY ON IMPROVING THE QUALITY OF SERVICES AND THE PATIENT EXPERIENCE'

» K&C Mind HARP Group (Hoarding, Acquiring Recovery Planning)

The HARP Support Group is a new, monthly, facilitated self-help programme, for people who are motivated to develop strategies and actions to manage and modify compulsive hoarding behaviour...

» British Red Cross Refugees and Befriending Project

The British Red Cross runs four 'Refugees and Befriending Projects' (R'n'B) for young unaccompanied refugees and asylum seekers aged 14-21. Our peer-led befriending projects are facilitated by peer-befrienders and adult volunteers...

» December 2012 Quarterly Meeting notes

THEME: IMPROVING OUR MENTAL WELLBEING

» September 2012 Quarterly Meeting notes

THEME: IMPROVING NHS COMMUNITY SERVICES – KEEPING PEOPLE OUT OF HOSPITAL

» June 2012 Quarterly Meeting notes

» July 2013 Quarterly Meeting notes

» Free Days Out for Carers in Kensington and Chelsea

We also offer free training courses, complimentary therapies, other free events, talks and social meet-ups - booking essential...

» March 2011 Quarterly Meeting notes

» June 2011 Quarterly Meeting notes

» September 2011 Quarterly Meeting notes

» December 2011 Quarterly Meeting notes

» March 2012 Quarterly Meeting notes

Date & Time: 7th March 12, 10am – 1pm, Venue: The Abbey Centre, 34 Great Smith Street, SW1P 3BU, Theme: Men’s Health & Wellbeing

» March 2013 Quarterly Meeting notes

Theme: Women’s Health & Wellbeing Date: 6th March 2013 Venue: Lighthouse West Lodon

» Domestic abuse and Sexual violence Information about Helpline services in your area

Please see below some information about domestic and sexual violence helplines that are funded by London Councils and available in your area...

» Psychological Therapies in languages other than English

Please note that all NHS psychological therapy services are obliged to provide an interpreter for people who are not fluent English speakers. This includes counselling services offered by GP practices as well as IAPT or other mental health services offered by CNWL or CLCH...

» Personalisation Project at the Chinese Mental Health Association

The Befriending Service at the Chinese Mental Health Association is running a pilot Personalisation project for ethnic Chinese sufferers of mental health. Personalisation is about giving people with needs, choice and control over their care, with support and resources provided by their local authority...

» Dementia Adviser Service in Westminster

The Westminster Dementia Adviser service provides advice, information and guidance to those who have received a diagnosis of dementia, as well as their families and supporters. As well as working in partnership with NHS...

» Housing Factsheet Library

Some housing factsheets on key housing issues. The fact sheets provide a very basic summary of the issue, the possible actions you can take, and who to contact for further information...

» Get Active! - Affordable activities for all abilities and ages at the Beethoven Centre

See details below for affordable activities for all abilities and ages available at the Beethoven Centre...

» North London Rape Crisis Service

North London Rape Crisis offers free, confidential counselling, advocacy and holistic therapies to women aged 14 and over who live, work or study in Islington, Camden, Westminster, Barnet, Enfield, Kensington and Chelsea and Haringey...

» Helpline for Maternity Services

The maternity helpline provides direct access to clinical support and advice to women and their families, irrespective of whether you are a patient of Imperial College Healthcare NHS Trust, a visitor to the area or simply require information and support.

» Women's Wellbeing, Patient Empowerment and Mental Health & Wellbeing projects at Mosaic Community Trust

The Mosaic Community Trust’s Women’s Well-Being Project seeks to empower women who are socially disadvantaged. The Patient Empowerment and Engagement project aims to raise awareness in the local community on the availability and effective use primary care health services...

» Fit-for-Life - Free 8 week weight loss programme

This FREE eight week group behaviour change programme is designed to help the patients to lose weight, get fitter and make more informed choices about your diet and lifestyle...

» Improving Access to Psychological Therapies (IAPT) - Westminster service

STRESSED, ANXIOUS, DEPRESSED? If you are finding it difficult to cope with feelings of anxiety or depression, we can offer quick and easy access to help and support...

» HELP Counselling - low cost short & long term counselling service

Based in Portobello Road, Notting Hill Gate, London, HELP Counselling Centre provides short & long-term counselling based on an affordable, sliding scale for people who need support in negotiating a crisis as well as for those who wish to consider their life patterns and choices...

» FGM (Female Genital Mutilation) Service

West London African Women's service - Community support and information...

» LIVING WELL - Wellbeing services

Living Well offers a wide range of high-quality health related services aimed at providing people with the skills they need to get the most out of life. Services include HIV service, Youth service and Community support service...

» Healthier Life for You blog

Healthier LIfe 4 You is a community organisation not for profit with charitable aims. We aim to promote Health and Wellbeing to local people in the community (Families, Children & Young people). As well as running Health workshops, we use Dance, Art & Craft and Leisure activities to enable service users to achieve emotional and Physical wellbeing...

» South Westminster Centre for Health

Provides community and specialist dental services, district nursing, nutrition and dietetics, diabetes and podiatry (foot health) services, Speech and language therapy for children...

» NHS videos aimed at newly arrived migrants in various languages

Here are a series of short films on how to use the NHS aimed at newly arrived migrants produced by the Black Health Agency. The film is available in English, Arabic, Cantonese, Farsi/Dari, French, Kurdish, Mandarin, Polish, Somali, Sylheti and Urdu...

» Independent Domestic Violence Advisory Service at ADVANCE

ADVANCE is a specialist domestic violence crisis intervention service. We support women who are assessed as being high or very high risk of continued domestic and sexual abuse and those at risk of being killed...

» GO4mental health

A website/ directory for mental health service users in Westminster...

» Deaf Hope Services

Deaf Hope is a new specialist domestic abuse service for Deaf women and children, and the first service of its kind in the UK. We have been established around 18 months and our current funding is...

» Counselling Directory - search for a counsellor or psychotherapist near you

Counselling Directory was set up as a free, confidential service to encourage those in distress to seek help. Visitors can read about different areas of distress, view useful articles written by counsellors and refine their...

» Help for your Family with Home-Start (Westminster)

We support ANY family in Westminster who needs us, providing there is at least 1 child under 5. Rich or poor, settled or transient.Our trained volunteers help to give encouragement and support to change the pattern of troubled lives...

» Westminster Wellbeing - Free NHS service promoting Health and Wellbeing

Westminster Wellbeing is a free NHS service promoting health and wellbeing within communities and organisations in Westminster. We provide a range of services which include training and workshops for community organisations...

» Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

Fit for Work Service in Kensington & Chelsea now expanding to Westminster and Hammermith & Fulham

» Maternity Action Advice Line

Maternity Action’s Advice Line offers free confidential telephone support. We will listen to you and try to understand all the issues you are facing. We will then provide you with information that is relevant to you and your situation...

» Breathe Easy Support Group

DO YOU LIVE IN PIMLICO AND SUFFER FROM A BREATHING PROBLEM? BREATHE EASY PADDINGTON is your Westminster patient support group, for anyone affected by a lung condition. We offer mutual support, information...

» Healthworks

HEALTHWORKS√ offers a range of services to help the residents of Kensington and Chelsea, Hammersmith and Fulham, Westminster and surrounding boroughs

» Rape Crisis London

Rape Crisis London has four centres that offer help, information and support to women and girls who have experienced sexual violence of any kind, at any time of their lives...

» Substance misuse services - NEW three borough service

Turning Point and Blenheim have been commissioned to provide the new substance misuse service in Westminser, RBKC, and Hammersmith & Fulham. This service is named the Recovery & Wellbeing network and will transform the way that drug and alcohol services are provided locally...

» Health Centre for walk-in (unregistered) patients

The Halfpenny Steps Health Centre provides health services for registered and walk-in patients. It is staffed with a team of GPs, nurses and other healthcare professionals to deliver a high quality, continuous service...

» Public Health Training Service - RBKC

The Royal Borough can help your business. We offer award-winning training on Food Safety and Health and Safety. We also offer Environmental Principles training, Personal Licence Holders training and Customer Service Training...

» Jobs/Volunteering