Help shape how we communicate – join our patient and carer group

Imperial College Healthcare NHS Trust are setting up a new patient and carer group, and we’re looking for local people who want to help improve how we communicate. If you’ve ever found a hospital letter confusing, a leaflet hard to follow, or information unclear, this is your chance to help change that.

By joining the group, you’ll have a direct say in how our letters, leaflets and other information are written and shared. Your feedback will help us make things clearer, more helpful and easier to understand – so people get the right information at the right time, without unnecessary stress or confusion. You don’t need any specialist knowledge. What matters is your lived experience. Ideally, you’ll have been a patient or carer at our Trust in the last two years, but we welcome people from all backgrounds and communities.

Taking part is flexible. Most of the time, you’ll be asked to review materials around twice a month and share your thoughts by email, phone or online. Occasionally, you may be invited to visit our hospitals to give feedback on things like signage or facilities. We’ll reimburse you for your time. More information is on our website and apply online  by Sunday 24 May.